The Puppy Patch

It makes me sad to see puppy stores like this still in business. The puppies always look like they are sweating and it must be so uncomfortable to be trapped in plastic cages with cut up newspaper all day. Honestly, puppy stores are just very irresponsible. No reputable breeder would allow their puppies to be sold to a pet shop. To any of you are interested in purchasing a puppy here, I implore you to think twice. Many puppies who come from stores like this are bred under horrible conditions and often times have medical conditions. The mother is usually kept in a kennel all day and their sole purpose in life is to just constantly pump out puppies for stores like this.
In any case, if you’re interested in having a dog. ADOPT ADOPT ADOPT!!! There are so many great dogs out there in rescues and shelters that needs homes. Or at least speak with a reputable breeder who are experts. Truly responsible breeders do NOT sell their puppies to puppy stores.
ADOPT!!!

Got my husky puppy less thab 2 weeks ago. She has giardia, pnemonia, and a collapsed lung. Also being tested for distemper. She is incredibly sick. I didn’t take her to the assigned vet therefore they will not help with costs. 1000 or more to help her. That is if she doesn’t have distemper. If she does… the prognosis is lethal. We need to shut the puppy patch down. AWFUL

Horrible place to buy dogs. Do not go here. They are a bunch of crooks and liars. I do not even know how they are still in buisness.

If i could give a zero star i would. I passed by the other day after the movies when the stores are closed… And it just breaks my heart seeing the puppies in there! Walking side to side in that little cage! Especially the big dogs that keep growing everyday! They sleep in their own pee and poop it makes me so upset & angry that this business is still going. If people could just avoid puppy stores and not support it, stores like this would come to a end! Please just think about it before you buy a dog from here. Do your research!

I saw some protestors before even going in but I still went in. I was about to buy two dogs about $ 4,000 or more but then I asked if they walk the dogs or are they always in a glass box. The cashier said they couldn’t walk them because they weren’t vaccinated and then I saw dogs eating their own poop. I thought about it twice and I rather adopt a dog. It’s not okay for dogs to be all day trapped with no exercise whatsoever and for the employees to not pay attention to what they’re eating.

This «pet store» — aka puppy mill — is so depressing. I own an adorable English bulldog (NOT FROM HERE) and I was heartbroken to see the bullie they had in a teeny tiny kennel with a bit of shredded paper and poop that had been there for hours. So inhumane — I begged my husband to buy the bullie because I felt so bad for him, unfortunately who knows how healthy — or particularly unhealthy — these dogs are. My heart is broken seeing these poor dogs — they’re in awful conditions but ultimately I hope they get in the arms of loving families. They don’t even have a real website. Buyers with big hearts and check books, save these puppies but beware…

This place stinks. The dogs are way too big for their little cages and seem to be going nuts. The staff is not very knowledgable or helpful. There are protesters and seem to be a lot of bad blood between staff and people picketing the store. Sketchy and sad place to shop and browse.

Please close that store… It is dramatically sad to see that the puppies stay the whole day in those aquariums and if you wonder where they are going at night, don’t. They just stay in those boxes. That is not fair. How can such store exist? How can the people buy puppies here?! I was about doing it to be honnest but not because I felt in love with the pup’ but because I felt bad for the dog. It was a rottweiler… a rottweiller in a small boxe… He was staying here lying on his pee and fecals, looking for food as well. No that’s not the life he has to had. I am about crying writting this review… Feeling bad for him. It is ashamed that store like this can exist.
DO NOT BUY YOUR DOG HERE! The puppy has probably been neglected and it is going to have some behavior problems because of that bad start. Puppies, to be healthy, should not live their first months of life like this…
Oh and by the way the employees look not educated at all and have no knowledge about dogs at all. They are super rude and when you ask where ever the puppies are from, they say that you have to buy the pup’ to know the breeder. Really?

If I could give no stars I would. No greeting upon walking in and then when my mother came in and asked the young Asian girl if she could take the Victorian Bulldog out the cage she responded «I CAN TAKE HIM OUT IF YOU’RE INTERESTED IN TAKING HIM HOME TODAY!» What type of customer service is that? And what would make you think if we came back in the store TWICE that we weren’t? Discrimination or bad customer service or both? Thumbs down!!!

These types of stores should be shut down. Most likely these are puppy mills puppies. Find a reputable breeder and get your puppy from there and put these types of places out of business. No dog should spend any part of there lives in a glass case away from loving hands. I would give this disgraceful place zero stars if I could. For shame on the mall for having this kind of place there.

This is the worst place to buy puppies, way over priced! On top of that I bought a Wee Wee patch for $ 69.99 when I bought it they never mentioned no refund on this item so you can imagine I was unhappy when I returned the item for being very cheaply made. However, I accepted their policy but I was more upsetting to me is the going price for that exact item everywhere else is on only 34.99!!! Stay away from this place! Rip Off!!!

Came in to check out the pups. We were in the market for a French or English bulldog brother or sister for my 2 year old Frenchie. Sadly, these pups are definitely beyond reasonable in price for what I got my healthy Frenchie for. They also look slightly emaciated and were very hyper from what looked like being cooped up (2 – 3 to a kennel) most of the day. Definitely not a fan of puppy stores– especially in the mall. Where do they go at night? Do they get type to walk around and stretch their legs?

They only allow you to play with the dogs if you’re interested in buying?! Who can afford a $ 4000 bulldog or frenchie? Plus rude employees… They wont last long

If there are negatives stars, I would put negative stars… I bought a corgi and signed a Contract saying she is healthy and a contract saying she had all her CURRENT vaccines. The puppy cost $ 3000. I took her home. Next thing she was bleeding when she poop. Pup patch recommended to go to university ave pet doctor for a free check up. It was closed on Sunday. So, I Took her To Banfield, i found out that she has parasite in her fecal after a fecal exam. I called pup patch pissed as hell, they called back and said «the puppy vaccines doesn’t cover parasite vaccines, that was why we told you to go to the vet within 3 days, with a 30% worming vaccine…»
I can’t believed that, the contract was a lie. They were just making more money out of our wallet.
When I was at banfield, they were lost as well with the vaccines … If you purchased a puppy at pup patch„ look carefully at the shot records. They gave the dog twice vaccine that was overdose and a few were missing. 2 different manufacturer vaccines.
After that, I got albon medication and paid for it, she got sick the next day after finding out she has parasite. NOW Coughing, wheezing and choking! I took her to ban field right away. More $$$, this time it is because she has no vaccine in her body and her small body couldn’t handle it. So I Got HER Antibiotic AND Coughing Medication.
Let me ask you. what do you think about all the puppies in there now, the moment you found out they don’t covered parasite vaccines to these puppies and it is deadly Contagious even to humans? ?
This is the truth because I purchased 1 in the shop and now I have a poor sick puppy in my hand with my care now. Pup patch is a cruel shop for having vaccine not covered esp. WITH THE PARASITE.
whoever post 5 stars with good reviews might have got lucky and got a pup with strong immune system, but that isn’t the point. THIS CAN BE SERIOUS.
I want justice and people knowing the truth.

I visited this store one night and met my cute little Yorkie puppy, I fell in love with him so I came back the next to day to pick him up.
It’s been 5 days now and I love him so much! He’s been to two vets (the one they recommend and banfield) and both say he’s a healthy little pup.
The staff other than one girl were very nice and helpful! Mikayla was the one who got me and my puppy out the door. She was very nice and informative. She made sure I didn’t have any questions or concerns. Both her and the gentle there at the time I picked my puppy up told me don’t hesitate to call them if I had any questions about Ginobili (my puppy). Another great thing is that Ginobili was already microchipped and the registration was prepaid for a lifetime!
They also offer a free vet check after you’ve purchased your puppy at the animal hospital in north park. Saves ya 50 bucks!
I took away one star because the puppies there are very expensive and you could definitely find what they sale for a much more affordable price.
And also the store didn’t smell the best.
All in all I love my puppy and wouldn’t trade him for the world.

So I walked past this store on a night when it was already closed and I seen a Corgi puppy that I was really interested in. Flash-​foward to me coming back today to see if he was still there… Unfortunately he was asleep so I couldn’t see his personality. I asked the older gentleman working at the desk if he could take out the dog. To which he says, «We only take them out if your going to purchase.» Okay so I’m just supposed to throw money at him to play with the dog? Really?!
Honestly, I can understand not taking a dog out for EVERY person that ask but I’m not every person. I’m not just asking to play with the dog… I have a dog at home. I wanted to see if the dog had a personality that would fit with my dynamic at home with my current Corgi. However, if you don’t want to make a sale that’s totally fine… I’ll take my 3K elsewhere.

Terrible place. No other words can describe this place it is unacceptable the conditions that these puppies are living in small cages no water no toys no grass no turf only shredded paper ask comfort and plastic whistled for them to chew on which is hazardous it should of never been open to start with the people at the desk are very unprofessional they do not care for these animals. I didn’t take a picture only because I ran out of there of how disgusted I was with the business just because they are called animals does not mean they should be treated that way. There is no option to put 0 stars but this place should be closed immediately.

Hugely overpriced pups in tiny showboxes is absolutely disgusting! I asked the worker if the puppies get out to exercise. Her response «people come in all day to look at them so they play in the introduction booth». I asked if they ever get out to explore, see sunlight and play in the grass. She looked at me like I was strange and said «they don’t need all that, they can get that after someone buys them». A 3×3 square with a pad of fake grass. Really? They offer financing at 100% interest rates. Smart move, since they choose to put their puppy mill retail store in National City, where the median family income is less than $ 40k and nearly 30% of the population live in poverty. Combine that with selling puppies in an area where 70% of the population are renters… the majority of those puppies will end up in a shelter or abandoned on the street. Selling unaltered puppies also means these pups will end up breeding the next generation on the street corner and sold with a bag of oranges.
I am so ashamed of Westfield for allowing this and will not be patrinizing any of their businesses until this store is shut down!