Mokara Spa

Amazing manicure! And I always dread manicures outside of Manhattan. You have access to all the spa facilities when you book a treatment, so a really relaxing place to spend an afternoon — green tea, water, sauna, lounge chairs. Lots of people were drinking champagne — my kind of spa.

Truly wonderful! Went for a half day of pampering and had a very relaxing time. Had a terrific 90 min deep tissue massage from Yolanda — I highly recommend her if you need some knots worked out. She was able to detect every stress spot. Then followed my massage with a mani/​pedi from Jessica. She couldn’t have been more lovely. Had lunch in the lounge following that. When I thought it couldn’t get any better, they offered me a glass (okay, I had 2) of champagne. Highly recommend Mokara spa — the best in Nashville.

We just had a really lousy experience at Mokara, and we were further disappointed by how they chose to deal with it.
We’ve come here a few times to indulge; my husband especially appreciated one therapist (let’s call her «L») who gave him one of the best massages he’d ever had. A week ago, I called to ask if we could get massages the day after Thanksgiving. I told the receptionist that we were very flexible on time, and that I didn’t care if we had the couples room or separate rooms, just as long as my husband could have L. Sure, she replied, no problem!
We arrived today a bit early, and even spotted L walking by as we were relaxing in the waiting area. So we were very surprised when two therapists came to take us back to the couples room. We were even more surprised when we got two lousy massages. Later, when we compared notes, we found that both of them spent a lot of time on the face and scalp and almost no time on the other specific areas we’d requested. My therapist didn’t give me the pressure I asked for; my husband’s therapist didn’t even ask about the pressure he wanted.
So here’s the kicker: as it ends, we decide to mention it to the front desk on our way out. We mention first that my husband had had a subpar massage. The receptionist’s response, when she looked on the screen: «Oh, I can see that.» I then added the fact that I’d specifically requested L for him, and she concurred: «Yes, you did.» Both of the people at the desk seemed otherwise totally uninterested that we’d had a bad experience. We have enjoyed some visits here before, but we’ll have to think twice before coming back.

Located Downtown in the Omni Hotel, this is a very high end, luxe day spa. Expect to spend some serious $$$$. This is definitely a «treat yoself» type of place so you sorta have to get past as it is all about the experience. I would advise making appointments well ahead of time as they do book quickly since the area hosts numerous conventions on a regular basis.
Upon arrival to the spa, my friends and I had to fill out the usual paperwork noting of health concerns, etc… We were brought to the locker area where we each were shown our lockers that had bathrobes and slippers waiting for us to change into. The space is immaculate. there are several changing areas, restrooms stalls as well as shower areas. After changing, we hung out in the relaxation lounge until our names were called for our treatments.
I had a 50 minute Arctic Berry Illuminating facial since I am accustomed to Eminence products. I wasn’t really a fan of having my facial before my massage and for the amount of money I was spending I really didn’t like that they couldn’t accommodate my request. I will say that I really enjoyed the 75 minute Hot Stone massage as it was my first of its kind. I was a little nervous at first but it was more relaxing than I imagined it would be. And goes by waaaaaaaaaaaaaay too quickly!
After my treatments, I lounged in the relaxation lounge for a little bit. They have complimentary water, tea, etc and some snacks to take advantage of. Upon checkout, they will suggest some products for purchase which you can decline if you want. Gratuity is already added at 19% so keep that in mind when adding in your tip.
If you want to be treated like royalty and get pampered like a Princess, this is the spa to go to.
Just some tips for your visit:
*Weekday treatments will save you some $$ as Fri and Sat appointments are slightly pricier.
*You get all day access to the spa as a visitor.
** Ask about parking validation.

My hotel didn’t have a spa and was told about this one from the concierge. I’m so happy I went and got the massage. It was about $ 200 with tip but so worth it. The masseuse did an amazing job. I forgot his name but I would highly recommend going here.

I was fortunate to be treated to a luxurious day at the spa by friends celebrating my upcoming wedding. We all got manis, pedis, and massages. Chan did my manicure and pedicure and she was awesome! It was obvious that she was happy to be there, and was friendly, pleasant, and proficient at her craft. I enjoyed our conversations, and appreciated her enthusiasm for helping out her team while making sure I was taken care of. She did excellent work with a smile, and I would be happy to go back to her again! We also all had excellent massages. It was a beautiful way to spend the afternoon together.

THE BEST SPA! I came for an 80 min massage after working a booth at the NRA Convention all weekend, so boy did I need it.
The staff was very professional and sweet. The spa itself was the nicest set up I’ve ever seen – complete with a sauna, showers, mouthwash, brushes, shampoo, lounge room with tea, water, fruit etc. They encourage you to stay and relax as long as possible.
All in all, if I’m ever back in Nashville, I will most certainly be coming back here! Great Experience!

I went for a day of pampering, 50min facial, mani/​pedi and then a massage. The facial and massage were FANTASTIC the pedi was great too. The manicure, I asked for shellac and it was poorly done. The old shellac was still visible and the new shellac bubbled up is some spots and started to peel and chip a couple days later. Now a week later almost all of my nails have chipped or peeled. For the amount of money that I paid for that day, you would think that the shellac would last at least 2 weeks.

I booked a spa day on 2÷19÷15. First the negatives: Not a fan of the co-​ed relaxation room. Find it uncomfortable to walk into the relaxation room having men staring at you as you make your way to a chaise lounge. Also uncomfortable when you are trying to get off the chaise lounge so as to not allow the men in the room to see what is under your robe. This to me ruined the relaxation experience. I also didn’t like the fact that I was subjected to men lounging around shirtless without their spa robe.
The Facial: The therapist that I had seemed new and unsure of herself. She convinced me to upgrade to the Babour A, C, & E Facial for $ 150.00 because she felt it would be a good one for my particular skin. I agreed to let her do the facial. However, she did not know how to talk to me about my skin, and I felt a little insulted by her comments during the skin analysis portion. The facial massage was lack luster, not what I am used to receiving at other spas. She also had problems with the headband. She placed the headband completely over my forehead so none of this expensive product that I was paying for was hitting my forehead. I had to ask to have her move it back closer to the hairline so my forehead could benefit from the products she was applying to the rest of my face. The mask application was a mess because she couldn’t apply the mask over my entire face because of claustrophobia issues (the mask was supposed to cover the eye area entirely). She then proceeded to apply the mask sloppily to the rest of my face. Honestly, I don’t think she should of done this particular facial for me because of the mask. I am surprised that there wasn’t another facial she could of done or was she just trying to make more money with the upsell of this particular facial. Don’t know. At any rate, I was glad for this facial to be over and on to my next service. There was no relaxation experience during this facial.
Now the positives: My massage therapist for my A, C, and E Body Treatment and my Swedish Body Massage was excellent. No complaints there. Professional and experienced.
My manicure and pedicure services were also very good. Polish stayed on hands for 1 week and my pedicure is still going strong.
The wash and blow dry was also very good. Style suited me and lasted through the next day.
All in all this was an okay spa day. Not fabulous in comparison to other destination spas that I have visited. Would I go back? I would if they change the relaxation room to separate quarters for men and women and I think I would skip the facial.

Best massage I have ever had. Extremely nice facilities. We did the 80 min couples massage and it was perfect. Sauna, shower, and locker room are top notch.
I will be going back here very soon.

You get what you pay for. Mokara is simply amazing. My boyfriend decided to treat us to a couple’s massage for my birthday and while it was expensive, it was so worth it. The staff is friendly, knowledgeable, and will go out of their way to help you. They have a ‘relaxation lounge’ where you can wait before your massage, sip on tea, champagne, fruity water… whatever you want. We hung out there before and after our massage because we didn’t want to leave haha.
We decided to get the 50 minute massage which was perfect. Not too long, not too short. Both of our masseuse’s were mindful of any pressure points, or painful spots. They were open with their communication — which is something that I can appreciate.
I left here with a smile on my face, feeling completely refreshed. I even bought one of their ‘zents’ lotion because I loved the scent that they used in my massage so much. We will definitely be coming here again, probably for an anniversary because it was so expensive… but it was definitely worth it. Highly recommend this place.

Love this place! I had an awesome signature massage and enjoyed all the amenities for the afternoon (sauna, gym, etc). Spotlessly clean and very attentive staff. It’s a little downtown oasis in the beautiful Omni hotel. Good meal choices in site or within walking distance too. I had to pull a star for the crushing disappointment of learning pool access is only granted on weekdays.

I love day spas. I love them with a passion usually only experienced by Harry Potter devotees and One Direction fans. Like, I really dig them. And as a long-​time fan I’ve come up with three things that a day spa needs to be worth the money. Happily Mokara delivers on everything.
1. Aesthetics
A day spa needs to look luxurious, after all you’re paying a lot of money to be rubbed down and pampered, and Mokara is all clean lines, calming earth tones and hushed attendants. Perfect.
2. Quality Services /​Good staff
I got the massage, facial and mani/​pedi and each and every service was wonderful. The attendants were friendly but not overly talkative; they were skilled (my back still feels wonderfully loose from the massage); and the products they used were great (Babor & Eminence for the facial; aromatherapy for the massage; OPI for the man/​pedi).
3. Billing/​Customer Service
Making the appointment was a breeze and the «spa concierge» was incredibly polite and helpful. At the end of your spa day you will find a 19% gratuity added onto the final bill automatically. Personally, I love that. I hate trying to figure out who gets what and wondering if I’m tipping correctly. I just want to hand over my card and be done with it and that’s exactly what happened at Mokara.
Couple of inside tips:
* It’s located in the Omni hotel (4^th floor) but not to worry because Valet is comped by the spa.
* Nashville locals can use the rooftop pool and hot tub Monday through Thursday with any spa appointment. Get a massage and then hang out in the hot tub? Um yes please!
The ONLY thing I might change would be the co-​ed relaxation room. It’s not a deal breaker, but I don’t find it particularly relaxing to lounge around in nothing but a robe in mixed company, that’s just the way my mama raised me. But if you can deal with that, then take it from a crazed day spa fan — you’ll love Mokara.

I booked a group of girls into the Mokara Spa for a bachelorette party this past weekend. Jackie Flory was AMAZING to work with! She coordinated the entire party’s spa services and was able to work with us to tweak the schedule the day before. She was professional and timely, and all our spa services were amazing! The relaxation room was so comfortable and all of the staff was extremely helpful, even bringing us champagne. They did include gratuity on our services (I’m not sure if that’s a typical practice or if it was because we are a large group), but it was well communicated and an appropriate amount. If I’m ever back in Nashville, I will absolutely go back!

I can’t say enough about my Mokara experience! My sister and I wanted to celebrate warm weather finally coming to Nashville with pedicures. We looked online for reviews and Mokara stood out with all 5s. We were surprised to see a hotel spa get such strong reviews and hadn’t heard of local places as being must-​trys in the year+ living here. Their online site showed reasonable pricing so we gave them a try. They were welcoming and fit us in on a busy Saturday.
We felt welcome from the moment we walked in. The amenities are very nice and the waiting area very comfortable. We asked about ordering some wine and they told us a complimentary glass of sparkling wine came with treatments so we jumped at that. While our appointments did start ³⁰⁄₄₀ minutes late, we weren’t rushed and were given a second glass of wine on the house. Both Linda and Brenda gave wonderful pedicures and made the experience really relaxing.
We will definitely come back to this spa and suggest it to friends across the city.

Kim!!! Yaaaaas!!! Since taking a chance and having Kim rock my locks I have come back home and the compliments keep coming. She knew exactly what I wanted, the style was perfect, the blowout was GORG. My hair was a hot mess with dead ends and now — VS hair. I am 1000% happy I went to the spa for a haircut. Top shelf service.
Deb! Manicure! Get one! As my hair was getting transformed my associate was getting her nails done. Deb was fantastic. My associate has had bad experiences at other salons with them hacking away at her cuticles (you know what I’m talking about!) and didn’t want to go. That was all melted away and she enjoyed relaxing and being pampered.
Front desk ladies also representing for elite customer service. I felt like I was the most important person there.
Coming back next time I am in Nashville!

Amazing! The massage from Linda was truly one of a kind. Excellent place. Inside the Omni.

Gorgeous spa at the Omni Hotel in downtown Nashville. Pristine, quiet and everything you expect from a high end spa. Masseuse was prompt, front desk staff was courteous and professional. Gym and pool access was included in the price which was reasonable for a spa of this caliber. As a local, I’d highly recommend to anyone in town visiting or that lives here.

Kimberly is amazing! My hair was SO tired and lifeless. She listens and takes great interest in your hairs «behavior» my new Nashville hairdresser!

My first spa experience was extraordinary! From the reception staff to the masseuse! The entire place we very tranquil and invited nothing but a peaceful relaxing state.
The relaxation room was wonderful a great place to get ready for the message.
The Locker rooms very clean and had everything you could imagine from shower soaps, towels, lotions and more.