Car and Truck Center Music City rides

I bought a 2006 BMW 3 series from Music City Rides in February 2015. When I laid my eyes on my car at the lot, I knew she was the one. I’ve had her for almost a year now. Having owned a 06′ Honda Civic before, I knew I was going to face some higher maintenance costs but so far it has been worth it. I bring her back to the shop at Music City Rides and they diagnose and fix in a reasonable amount of time. The owners are experts. I would and will do business with them in the future.

Summary:
I bought a car for $ 6,700, have had it for less than 2 years, have put less than 10,000 miles on it, have spent over $ 5,250 on it and at this very moment it is in the garage for more repairs.
Below is a timeline and some additional notes regarding my experience after purchasing a used car from Music City Rides that turned out to be a lemon.
Immediately After Purchase:
— purchased car in 2014 with guarantee that it would pass emissions test
— battery was dead within days
— car failed emissions test
— car spends a month at Music City Rides garage
— Music City Rides loans me a car with no gas and a battery that doesn’t hold charge
— car returned to me, check engine light comes on, Music City Rides mechanic’s solution is to reset the computer and «drive the car more and see
what happens»
— check engine light comes on again
— car continues to fail emissions test
— Music City Rides finally gets car to pass emissions test «personally»
— check engine light comes on again, I take the car back to the garage where they tell me they’ll call me when a replacement part arrives
— call garage a couple of times waiting on part and never hear from them again until owner responds to my Unilocal review
3 – 6 Months After Purchase:
— air conditioning doesn’t work, spent $ 750 for repairs at trusted garage (Veteran’s Auto)
— car breaks down, I take it to Crest Honda and am told it needs a new catalytic converter in addition to some other parts and am also informed that car is «extremely rusty»
1 Year After Purchase:
— car fails yearly emissions test
— passes after $ 1,000 in repairs
1 Year 4 Months After Purchase:
— car abruptly loses all engine and electrical power while on highway
— take car to Reddell Honda, they determine the cars needs a new alternator assembly, drive belt, oil pressure switch, tensioner cover and replacement for the shift cable which they described as being «excessively corroded»
1 Year 7 Months After Purchase:
— car making strange sound
— take it to garage where they determine that the engine has been leaking oil and the oil sensor which warns you when your oil is low is broken
— repair bill for $ 850
1 Year 11 Months After Purchase:
— car abruptly loses all engine and electrical power again
— garage determines that car requires valve job, new timing chain, cam sensor, head gasket and various other components
— car runs again after a week at the cost of $ 1,700 for parts and labor
1 Year 11 Months and 1 Week After Purchase:
— car abruptly loses all engine and electrical power again while I’m driving it
— car currently in garage again
— Merry Christmas!
A Note on Rust:
This car was purchased by Music City Rides from New Jersey. As such I was concerned about rust issues due to road salt used on Northern roads in the winter as well as from the salty humidity of the ocean. The mechanic, GG, repeatedly assured me that there were no rust issues, that the car was rust free, and even got rather mouthy with me when I expressed my doubt in his assurance. If you’ve read my cars history above it’s apparent that rust has been a big issue with this car and GG either lied to me or is a novice.
Response to Business Owner:
Shawn, my rating of your business has changed multiple times as I’ve experienced varying degrees of buyer’s remorse. I once upped your rating by one star because you seemed like a nice guy, but removed it after my mechanic spoke to me about the cars rust issues. I appreciate the work you initially put into my car to get it into the shape it should have been before you sold it to me but it isn’t enough to make up for this.
You never put my car on the lift while I was there for me to inspect it as you claim. Maybe you offered but it never happened. Regarding the loaner car, it seems you’re trying to blame me for the battery dying because of something regarding the security system. Not much to say about that other than you’re being dishonest.
You say you didn’t hear from me, yet I called you multiple times. After a while it was obvious you guys were beginning to see me as a nuisance so I took my business elsewhere. You say I didn’t give you the opportunity to provide your «five star» service yet in the weeks that followed my purchase I drove back and forth to your garage literally dozens of times.
You claim that I’ve overpaid for «simple» work — you are quite simply ignorant on the entire matter.
You accuse me of posting reviews with fake accounts, yet I’ve only posted one review on Unilocal and one on Google. Granted I didn’t use my actual name on my Google account because I preferred some anonymity, but I’ve since updated it to my real name anyway.

Bought a car from them about 4 months ago, got an extremely good deal. Had 1 small issue with the brakes. So I took it back in and they fixed it with no questions asked and had it ready within a couple of hours. GiGi knows his stuff when it comes to fixing cars.
4 months later my car is still running great and I have recommended a few friends to buy their cars from here. Salesmen aren’t pushy car salesmen like you’d expect at any given car dealership. They inform you and ultimately allow you to make your own decision. Will come back again!

I have purchased several cars from GG and Shawn. I keep going back to Car and Truck Center because these guys stand behind the cars that they sell. Not only is GG a great mechanic, he is an honorable salesman. Every car I have ever purchased has served me well. If a problem arose after the purchase, these guys have honored their responsibility to make it right (without exception). I recommend them to anyone who ask me about purchasing a used car.
As I mentioned, GG is a great mechanic and services all of my cars for a lot less than I would pay anywhere else. I also know that he will tell me what work is necessary and what work is recommended.
Although I have never financed a car through Music City Rides, two of my referrals have. Financing was easy and the terms were reasonable. It is a good feeling to have people thank me for sending them to Car and Truck Center.

One of the best dealers hands down. Bought a 7 series BMW from them a couple of years ago. Never had any problems with it besides routine maintenance. Never let anyone besides Gigi work on my car. He’s very knowledgeable and does great work for half of what the dealership charges but twice the quality. Recently bought another 3 series BMW from then and I’m very pleased with that it as well. I highly recommend them for buying any new and used luxury cars.

I needed another car so i dropped by to talk to GG and Sean at the Car & Truck Center. After a week or so of looking over their inventory and test driving I found what i was looking for. I knew what i wanted and they made the process easy and fast. After my purchase, I had a light that was giving me some trouble and went back to see what they could do. It was just a bad bulb that GG replaced and in less than 30 mins, I was on my way. Nobody is perfect, but they made me feel like it was important that i was satisfied and driving in a safe vehicle. I would and do recommend CTC all the time.