Sun Nails

I had a very bad experience here about two months ago. I wanted a no-​chip manicure, and I had to get the old no-​chip removed. My first concern was the fact that the nail tech reused those plastic tips with the acetone-​soaked cotton balls. I’m not sure how clean that is, considering that those things, I’m sure, are a breeding ground for bacteria. My second concern was when the nail technician used the electric nail grinder to get off the remaining nail polish. My nails started to burn, so badly, that I asked her to stop. She didn’t, and I left there with damaged nail beds and in severe pain. My nails have since healed, but I would never go back to this nail salon ever again, based on my experience there.

I’ve been coming to Sun Nails for years and have yet to be disappointed. The staff is always friendly and happy to have a conversation if wanted or let me sit in silence if I just want to relax in the massaging chair. The pedicures are outstanding and my polish usually lasts at least 4 weeks, if not longer. The No Chip manicures are a wonderful alternative to get some longer lasting polish if you’re hard on your nails like I am. I’ve brought several friends with me to Sun Nails and each of them have gone back on their own and become regulars. Give them a chance, you will not regret it.

Went in for a manicure and pedicure. The lady that did my pedicure made the water too hot, I could barely keep my feet in the water. Because I had both a mani and pedi, I had one lady doing my pedicure and another lady doing my manicure. The lady doing my pedicure put the bowl of warm water that you soak your hand in on my lap because she didn’t have room to put it anywhere else and they did not want to wait until my pedicure was done to do my manicure. So while the second lady was going back and forth between doing my manicure on my right hand and another customer getting a manicure (did not see the lady washing her hands or using any type of hand sanitizer between customers), the first lady was also doing my pedicure and manicure on my left hand. They spilled the bowl of warm water that they put on my lap all over me and on my phone, which she put on my lap. I was stuck sitting in a wet chair until they were done. My dress and underwear were soaked and I felt very uncomfortable. The ladies rushed through my service so quickly that I couldn’t even relax and enjoy myself. Other salons that I have been to take their time and give great feet and leg or hand and arm massages but the ladies only worked on my extremities for two minutes. Save your money and go somewhere were customer service is a priority and sanitation is practiced!

This is the only place I will go to get a pedi. They take their time and do a great job instead of rushing to get done like most places. I’ve been going here for over a year now and I have only had to wait a long time twice. Overall a great place to go when your not in a rush.

This place is awful. They don’t know how to do nails. The photos explain it all. I am disappointed as this is the second one I’ve been there in 6 years and have been let down each time.

I had a long service appt at the Kia dealership across the street and decided to get a pedicure from here while I wait. The nasty reviews and low rating for this place made me weary, but it was a random Tuesday afternoon and I had little choice since my car was in the shop for the next couple of hours.
The traffic was low, but constant. I had an older lady in glasses attend to me, and she gave me the best foot massage and scrub down that I had gotten in a long time. She really seemed to appreciate the more-​than-​average tip I gave her, and kept checking on me as I sat to let my polish dry.
I’m not sure where all these negative reviews came from, but I would def return if I’m ever in the area.

It felt kind of awkward walking in. There were staff walking around but it wasn’t clear who would be working with you. I got a manicure and pedicure (just traditional, not that fancy no chip or french stuff), and with a 15% student discount it came out to $ 42, including the $ 5 tip. I liked the place. It was like most others I’d been to: huge selection of polish (I usually bring my own, but it’s nice to have that option), cushy massage chairs.

I have been going to Sun Nails since March 2012, they were very nice and ALWAYS took their time to provide great service, manicures and pedicures lasted, place was clean, and nail polish selection was good and not old. Last several times I went in the past few months and every time i was getting more and more upset with them. Every time they cut my toe while doing cuticle, nails chipped. My last trip on June 3^rd was AWFULL! I was the first to enter the salon that day and they started me with pedicure as I requested and as people started walking in they kept taking them not having enough staff and rushing with the services. The guy who did my pedi cut me, he also rushed the whole time and made me feel nervous instead of relaxed. My nail color chipped the next day, and I was looking for the color that was not so old and it still chipped!!! Common getting a pedicure and having it chipped the next day!!! My manicure was even worse it was different guy who did it, and he was RUDE! I asked him not to file my nails over my skirt and it was dust all over it and he just kept crossing my arm in pedicure chair to file my nails and blabbing something in his language. HORRIBLE. he first filed that asked if I liked it, i asked for soft square shape and got round! Im very upset with them. It was the last time I have ever went there!
Also ladies be AWARE!!! The nail tech named Carol was doing a pedicure to the lady right next to me and she used a CREDO BLADE on her feet… which is ILLEGAL!!! And the customer did not request it, nail tech just asked if she could you one, and the lady had no idea so she said yes. So be aware! CREDO BLADES ARE ILLEGAL!!!

I admit they do a great job on nails but unfortunately the prices always change!!! One week I would pay $ 35 than the following week I would pay $ 25… So on and so on. I do the same exact thing all the time but for some reason I just don’t get charged the same… Maybe it depends how the business is going for the day (sarcasm)! Really frustrated with this place as I really thought I found the perfect nail salon in naperville. Guess I’m back at finding another place…

This salon is awful!!! I stopped in there today for a manicure and pedicure. I started at the pedicure. I didn’t notice at first but immediately did when another customer came in. THEY DONT STERILIZE THEIR TOOLS. The reused toe separators and flip flops. They pulled used sponges and scrapers from their drawer, when the guy was done he simply rinsed off tool with water and out back In drawer. I was so disgusted by this I told the girl I needed to leave and didn’t even wait for my toes to be painted let alone a manicure. This place needs to be reported to the health board.

When i have time to get my nails done i normally go here since i work next door to them and ate always nice to me, but i do have to admit when its busy they don’t do their best i recommend them when it is slow.

My parents live in Naperville & I needed a pedi so I figured I’d come to Sun Nails because they were fantastic when they first opened.
This was unbelievable…
The male that was doing my pedi pulled out the spinning tool that they usually use to file down acrylic nails and I was nervous bc nobody ever uses that for a pedicure. It’s not like my feet were awful… I keep up on my grooming! HE USED IT FOR MY CUTICLES!!! He was trying to work quicker I guess (people kept walking in and they wouldn’t turn anyone away so it started to get crazy). As he was sanding off my cuticles with the metal spinner he got too close to my actual skin on my big toe and cut a huge chunk of skin off!!! He looked up at me and smiled and laughed!!! I said «this is not funny, that really hurt and I’ve never seen anyone use that for a pedicure!!» He said «oh I’m so sorry» and dumped a bunch of products on my bleeding toe and it hurt like hell!
They literally had groups of people walking in and instead of telling people that they were busy they had 2 teenagers come out from the back and start helping. After he finished torturing me he had a woman come and paint my toes. SHE WAS GOING BACK AND FORTH BETWEEN ME AND ANOTHER WOMAN WHO WAS GETTING A NO– CHIP. No hand sanitizer or anything. She would do one coat on me and then run back to the next woman and do a coat on her.
I’ve worked in the «tipping industry» for years and I’ve never stiffed anyone. Well, there is a first time for everything. No tip and ill never be back. Oh and btw — my toes are already chipped and my cuticles are jacked up. I got this pedicure about 4 hours ago. I have a wedding tomorrow & now I have to find closed toe shoes bc I’m so embarrassed. :(

The staff and the services they provide are excellent. If you are in a rush, just let them know, they will double team you to get out of there quickly. Or you can enjoy the BEST hand and feet massages which is why it may take a little longer. They really work the muscles and focus on your comfort and relaxation.
I have taken my daughter there and she loves the special child princess and panda chairs just for kids and to watch her own private dvd player. The staff is very friendly not only to me for paying but also make my daughter and they make her feel very special and comfortable.
I highly recommend it for a Mommy daughter day!

Yes, this is a nail salon and yes they have coupons so who wouldn’t want to save $ 2 on a manicure and pedicure?
First off, my intention was to only get a manicure, but the one who runs the cash register pushed me to get a pedicure as well by pointing out that they needed to be touched up because they were chipping. I knew this and said that I was going to do it myself, but she said, «You’re here already, do pedicure too.»
Fine, I’ll do pedicure too. I was here only for my friend because it was her birthday gift and I had the credit card to pay for this. They gave her better service than I did the whole time.
I’ll admit not everything was bad, the guy who did my pedicure was actually very good and talked with me. Didn’t even question my decision of getting round form nails (I’ll tell you who did question it for my manicure in a bit) and I was sad that he had to help someone else (when someone is good, you don’t want them to leave!).
Lo and behold, the one who cajoled me into a pedicure was now finishing my pedicure and doing my manicure. She made me move from the chair to another table and I was the only one who had to move, everyone else had their nails done at the pedicure chairs. When I told her I wanted round nails, she proceeded to give me this displeased look and then said why not square? I responded, «I want round nails.»
So, she started ignoring me the whole time and spoke to the other workers in their native language, which is whatever to me, but it was distracting her from her work! She wouldn’t even put a tip on one of my fingers that chipped off badly and proceeded to file it down even though it was already tiny! I was left with a well painted nub! If I could add a picture, I would, but I’ll spare you from my nub of a finger. Then she placed the top coat after she moved me to dry my fingers and left.
Later, I realized she painted over my cuticles did a sloppy job of a second coat of nail polish and honestly, I was mad. I was the one with the credit card paying for everything and they gave my friend better service than they did to me. So, ha, jokes on you because I left NO TIP.
Stay away from the lady with the baby bump, she will get distracted, possibly ignore you, and whatever you pick that isn’t to her liking she’ll probably insult too.
I’d rather go to another nail salon in the future or refuse to have her do my nails.
By the way, it was probably the owner of the salon so please, I am doing you a favor try to avoid her as much as possible and if you can’t, well get prepared for a lovely experience.
Oh and by the way, I got my nails done June 22 and it is June 24 with a nail starting to chip. Not even worth it.

This place has the worst customer service!!! I went here twice! I went the first time to do a no chip manicure and the lady did an okay job. She was not very friendly and the worker kept yapping away the entire time… annoying! I went back again a week later to get the no chip color covered because I was going to a wedding and my nails were not a good color for my dress. I also got a pedicure done. The pedicure was spotty and the guy who covered my nail polish gave me such attitude and told me that I was being difficult because he couldn’t find a good color to cover my light blue nails. We settled on a darker red… which I hated. Within one hour two of my nails were showing the blue underneath (at the top of the nail). It’s like he didn’t even try. Two days later, for the wedding, I had to cover the nails AGAIN… by myself!
You would think I would learn from the first two times! I went back again today… just to get my no chip removed. I sat down in the chair and the lady (I think the owner) said… its $ 7 to remove with no manicure and $ 5 if you get a manicure!!! I HAVE BEEN DOING NO CHIP FOR YEARS… I have never had anyone charge $ 7 for a removal… especially if you had the manicure done at that location!!! That was the last straw… I got up and said «Well, I’m taking my business elsewhere then.» She smiled and then laughed at me and I said I can’t believe you charge that. She just stood there snickering and didn’t give a shit… in front of the 12 customers that were there. WHAT A HORRIBLE PLACE!!!