Naperville Running Company

My husband has done a couple half marathons and is starting to train for a full. He really needed new shoes and several friends told us this store is a MUST. We stopped in on a weeknight just before Christmas. The staff was so friendly and the woman who fitted him for shoes was fantastic, thorough and she certainly knew her stuff. Great shop.

Love that Naperville Running Company is in South Naperville now too! Love the store, love the people! Always ready to help answer any questions you may have. Love the return policy on shoes, very fair! Just recently joined the Running Club… looking forward to many fun group runs!

A little background: I have never been a runner, but I decided I was sick of that. So, I decided to begin the C25k. At about 5 weeks in, I decided I need to get some serious running shoes due to an agonizing pain in my hip. I contributed this pain to overpronating, which I have suffered from since I was 8. My friend had given me a gift certificate, so I figured this is where I should start. As I walked in, I was clueless. I was greeted promptly about my running needs. After measurement and an inspection of my walk, she came back with 5 boxes. After tying them all on, she then put me on the treadmill with the two pairs that worked best walking. They very first pair I tried, I was surprised to find my ankle looking like it was going to snap because of the overpronation– it was sickening. So, we tried the next pair. SUCCESS! I did end up buying insoles to completely fix my problem, but she did not try to upsell these and just said it was a matter of preference. 2 days after, and I am now pain free and addicted to running! It is unbelievable what a good pair of shoes can do and knowledge can do. She also recommended a few first 5ks for me and the c210k because I felt it wasn’t very challenging. Lastly, I was so excited to go running I had forgot my sunglasses (not cheapos either). To my surprise, she actually called and left a message stating they were there. Unbelievable customer service!!!

Finally had a chance to stop into the new store. Not only does it look great but, as usual, the staff is great.

I can’t wait to write this review because of how this store has the best service I’ve ever had. You don’t have to even shop for a shoe! They immediately attend to you, ask you questions, and pull out shoes for you to try on and even run in yourself! I always find the right shoe, perfectly fitting my feet, as a cross country runner. The employees are always so nice and helpful, making this a 5-​star store! This is the second store of its kind, following the one in downtown Naperville, and this one has just as good, if not, better service then it did before! I also get decent priced shoes, and an extraordinary atmosphere! The location is awesome as well! 5 stars, and they deserve it!