Consign & Design

I came here looking for a «one-​time» use for girl’s snow pants.
Although they had nothing for kids — they get all the stars from me based on friendliness!
They directed me in detail on where to go and how to get there. My phone was out of charge (this means no gps) and I had forgotten my cord & charger — therefore I greatly appreciated their careful detail to directions on how to get to the suggested place.

I’ve never shopped in a consignment store (at least for myself) until last week. A co-​worker and I had some time to kill, during our lunch break, so we decided to browse through the store. I was very surprised that they carry a lot of brand name items here (not that I’m only into brand named items or anything)! I ended up finding a nice little black dress that I didn’t have time to try on that same day. I returned the following day to try on the dress, but I couldn’t find it. The woman that I talked to the previous day ended up helping me find it. Apparently they rotate the items in the store to accommodate the newer items they receive. Long story short, the little black dress fit and I bought it for only $ 18 (if I bought it the day before, it would’ve been $ 23)!!
Overall, the store has a great selection of almost anything you can think of! The staff members I’ve encountered were all very helpful and friendly. I will definitely be stopping by here in the near future.

I have shopped at Design and Consign many times. I love the store and the variety of merchandise. My complaint is with the lack of customer service. I have never once been welcomed when I enter the store nor has any employee ever made eye contact with me. Even when I make a purchase they are not welcoming. No small talk and not even a thank you or thanks for coming in. Pretty sad, but I guess I need to take a look at myself because there are other nice shops in Napa with over the top customer service that would appreciate my business.

Two AMAZING floors of absolute gems, the ladies know how to stock the shop with quality items at great prices, lots of great brands at a fraction of what they originally sold for. Treat yourself and let Antoinette, Cathy or one of the other ladies help you find that special item for you or for gifting.
Prepare to be hooked ! After your first visit, you’ll be back, again and again. I promise.

I’ve been consigning my clothes here since June 2013 as I’ve been quickly shedding pounds and have been replenishing my wardrobe with a new size every few weeks. I work in a business casual setting, so that means stylish, nearly new pants, skirts, blouses and dresses every month or so.
My first visit to the store put a bad taste in my mouth. The staff was rude and chastised me for not coming in with clothes on hangers (how was I to know???). On my many return visits to the store the staff contradicted themselves over and over… «we can’t take this now, wait until fall…» then when I would return with the item in the fall they’d say «this is too summery, we can’t take this now». They told me to hold on to a pair of $ 200 boots and bring them back… when I returned with the boots in the «appropriate season» they said they wouldn’t take them. I argued and got them to take one pair — the boots sold within a few weeks. After selling 2 pairs of my nearly new Gap jeans, the staff told me that Gap was too low-​end and they wouldn’t take a third pair. They don’t know their prices either — they priced a $ 75 INC maxi dress higher than a $ 200 Adriana Papel satin dress. Also, they’ll tell you they won’t take target brands or pilled/​wrinkled clothes, but when you take a look at the stuff downstairs, there are clearly Mossimo-​brand items, as well as pilled/​wrinkled/​stale-​smelling crap that I wouldn’t dress my grandmother in. In addition, you get no discount if you use your consignment income to purchase clothing at the shop — ridiculous. What you are allowed to consign is completely, entirely dependent upon the individual assessing your items and the mood she’s in that day.
They’d do themselves a huge favor if they employed friendly, fashion-​knowledgable staff and had clear policies and procedures posted for consigners to adbide by. I will not be returning to consign with them… I can’t take another «you are inconveniencing me» look when I walk in with an armful of beautiful clothes for them to make them money with. I’d much rather give my clothing to the Salvation Army or Goodwill from now on — their staff is much more grateful and courteous and I walk away feeling good about myself.

I have been consigning here for 8 years… they are the BEST in every way!!! I live in Marin but prefer to drive up to Napa because I have not found a store as good as this in my area… The staff is so much like family to me now… very style conscious and we chat it up every time I go there. I also love to buy unusual formal wear… got two Sue Wong gowns for a fraction of the original prices. They also offer a discount for the Napa Express card holders… you get the next price down even before the date of 2^nd reduction. They have a fab party every year at holiday time and I won a $ 20.00 gift certificate a couple of years ago! Most organized store (of any type) that I have traded with EVER! Run, don’t walk to Consign and Deaign… Oh, beautiful furniture and home goods too :)

I have been to Consign and Design 3 times. Each time I bring something home. They have great quality clothes and shoes! Some of them are brand new with the tags still on. You’ll find Nordstrom brands, Jones, Talbot’s, Dress Barn, and much more. Great clothes for work! It is a little more pricey than your typical thrift store but you can’t beat the quality. The first floor has furniture, jewelry, and other household items. The downstairs is filled with clothes. There is very limited clothing for men.
The reason why I’m not giving 5 stars is the price and because of my last visit. The girl at the counter asked if my purse was «real». I said yes and she asked if she could look at it. Then a women came over, I presume the owner, and proceeded to tell me the signs of a fake Gucci purse and that the website said there is no cursive writing. I told her that my boyfriend had purchased the purse for me at Nordstrom and that I had the certificate of authenticity and that I didn’t think Nordstrom would be selling fake Gucci purses. The website they kept referring to was
. It wasn’t even the Gucci website! Geesh…
I walked out of the store feeling a little offended and shocked at the way they would treat a customer. Word to the wise. Please don’t offend your customers and tell them their purse is fake.
I will not let this experience ruin it for me and WILL be back. This time I’ll bring my certificate of authenticity, just in case I’m questioned again! :)

This store is awful. The staff are horrible, they treat people like they are scum. I don’t see how they stay in business, honestly. Save yourself the trouble and go anywhere else.

Great shop… one of the only consignment shops with clothes. Found a pair of Dansko clogs for only $ 20 and a wonderful silk Hawaiian shirt for my hubby for only $ 10. Staff was very friendly. Would highly recommend to friends! They have great taste, all items were clean, nicely organized and not outdated. Go with a bunch of girlfriends for a fun afternoon. Oh and great pices too!

I actually had never been inside a consignment store until the other day. I had inherited some big pictures that didn’t fit my kitchen and decided to consign them. To my surprise there is some really nice stuff in there! If you are looking for something for the home than this is the place to get it. One of a kind pieces of furniture and art at a discounted price. The store will hold the item for 60 days and during that 60 days there will be 3 markdowns. So you can potentially buy at a very low price.
There are clothes, shoes and purses as well. Consigning my items was fast and easy and I will be coming back to bring some more!!!