Gold Crown Management

Stayed here mid-​June. The pool and lazy river were very rarely opened by the time stated, which was 9am. Around the middle of our stay, while laying out by the pool, something was poured from an upper level balcony onto the pool deck, splashing both my legs and into the pool. Another mother was disgusted and concerned as well, so I called the number for the management company listed by the elevators. I explained the situation and was told someone would be sent over soon. I laid back down and spent another hour or two at the pool and no one ever showed up. The next morning after walking on the beach, I returned and a heavy set man was cleaning the pool. Explained what had happened the previous day and pointed out the offending unit and he laughed and said, «Happens all the time». I find this odd for a company who has rules about hanging beach towels from the balcony to dry but not about dumping liquid from the balcony. Will not recommend this complex or management company to ANYONE and will be making my friends on social media aware as well.