PostalAnnex+

Nick is a lifesaver! A package was misdirected and delivered, over a month ago, to this location.
Once we found out where it was delivered, I called, expecting the package to be «in the wind.»
Nick was able to locate the package and redirect it to me, over 400 miles away.
Did I mention the package was sitting there for a month…
Nick was so helpful and exceeded my expectations.
Thank you so much!

The new owners have really turned this place around. They are open when you expect a business to be open and they have fast and friendly service.

Awesome customer service! My new place to go for mailing. Everyone is very kind and quick. Definitely recommend if you’re in a hurry and don’t wanna go to the post office!

I’m super happy this place has new ownership! Last owner was always rude! Always telling my 2 year old DONT TOUCH THAT! Trust me lady your rubber cell phone cases are NOT going to break! Lol! Met the new owners today and they are super nice!

The new owners are exactly what this neighborhood needed! They have a wide variety of services to offer in a friendly atmosphere. Their staff is competent, friendly and eager to assist you. I am so appreciative of good service these days! And oh, Todd works on computers. In addition to keeping my computer ‘healthy,’ he has been helping me with my computer business goals and has enhanced my website to be super functional and attractive. He has a way of making things simple, including my life! At a very affordable cost! What’s not to like? Try them, you won’t be sorry!

This place gave me a notice that they were closing down in three days which was the day after veterans day. I’ve been wondering why my mail hasn’t been getting forwarded to the other location where they told me to it would be… come to find out they are still up and running and not forwarding my mail!?! Postal annex is a joke, take your business elsewhere!

I have been in this Postal Annex about 5 times. Mostly to buy postage. After the last time I was there I just can’t go back. The woman who I think is the owner actually told a customer in front of me «Don’t come back here» She was so rude to the customer I was shocked. I have seen her be rude before as well. I just can’t give her my money when she thinks that little of her customers. There is another woman that works there that is nice but it doesn’t make up for the other woman’s complete rudeness. She needs to remember that her customers keep her in business.

I have been in here several times as its the closest to my house. I have heard the owner (I believe the older woman with broken English) basically call customers liars when they say they paid less for copies previously… its kind of funny but not ideal customer service. Two separate occasions, two separate individuals… you do the math.
They seem to nickel and dime you, I am all for making money but charging pennies for simple services like a strip of tape or a cup of egg shells is annoying to me as EVERY single other similar postal business just does it as a courtesy. I just bought a 12 $ box you cant put 2 strips of tape on it for me. Boxes are free at the post office in case you didn’t know
There is in fact another woman that works there that has been very friendly but I think the consensus shows I am not alone in feeling like the owner is very rude and that time for customers only exists when its convenient for her. I like being ripped off much better by friendly staff than penny pincers that don’t appreciate return customers.
Eek! Methinks not indeed,

If I could do negative I would! Liar! Scammer! Fraud! Claims to have Post Office pricing, she swore $ 23 was the cheapest way to send a package, went to the Post Office where it was only $ 16! She also printed and charged me postage without asking me how I wanted it sent first! FYI, if she does this to you and says she cant cancel the postage, thats a lie! Post Office told me they CAN cancel printed postage! She was also very rude and snide! Will continue to drive a little further and use the Post Office on Los Al instead!

RUN FROM THIS PLACE!!! That lady is a lunatic. She can barely speak English, and gets insulted when you can’t understand her. She is rude and absolutely incompetent. Her place is run down, cluttered and dirty.
She actually refused to send my fax because I phoned her to ask for directions and when I couldn’t understand her she got insulted and hung up on me. I was in total shock.
I wouldn’t be surprised if she is mentally unstable, because business owners don’t ask out like this. She will be out of business in no time, because I am sure I am not the only one who she has FREAKED OUT on.
Anyway, if you don’t want your day RUINED BY A NUTCASE, go just over the hill to the UPS store on Washington near B of A. They are super professional, quick and friendly, and their place is spotless and state of the art.

This location is under new ownership as of February 1, 2015. I’m revising my review and giving them five stars until I have a chance to experience their service first hand.
Because of this, all reviews prior to February 2015 should be ignored, and probably deleted. It essentially is a totally new business and should be treated as such.

I dont recommend this place… Really bad customer service.

This place is the most convenient post office for me, but i don’t think i will want to come back. the staff helping me was rude and showing an attitude. I politely asked if she could tape my envelopes (I was sending a paperback books inside of it) for me and used scotch tape (which isn’t strong, at all! who uses scotch tape?) I asked her to please use packing tape instead and she said that cost .25 cents (Which is another weird thing too because they only take debit for some things and only cash for others).
WelI I didn’t have the cash and she wouldn’t take my card, but she did it any way. how nice of her right? kind of, She said the reason they charge is because we hold up the line so, basically telling me that i was holding up the line! i thought it was nice of her to tape my envelopes using real packaging tape but her attitude was wrong and it was very rude.

I suggest you take a drive to the Temecula USPS on Rancho California if you can. But if you’re not coordinated enough to wrap your own packages for shipping OR if you don’t have the time to, go to the UPS store on the corner of Hancock and Los Alamos.
Service is really slow. But I’m giving them some leeway on the rating because the two times I’ve been here I was third in line. But there was just too much chatting going on.
Zip it…

Post Offices are in relatively short supply in the Temecula/​Murrieta area. Their hours are limited… much more so than in a big city such as San Diego. Postal Annex, by the Sizzler in Murrieta, practically offers a «mobile office», and their services have really come in handy time and again. The staff is really friendly and nice (Pam and Shy, only two I know by name currently), and are a great help. They’re also open until 6:00 p.m., which is great.