This is probably the best Starbucks I have been to. Always professional and always super friendly.
Taylor K.
Classificação do local: 3 Mundelein, IL
Every time I go here, it takes a ridiculous amount of time to get my drink. Yes I know the mornings are a busy time, but have more employees working. I have to leave 20 minuets early to be able to stop here and be on time for work. I only go on occasions now. Besides the long lines and wait, the survive is mostly nice. Everyone seems to ask how I’m doing and have a good day when I leave, but every once and awhile There’s a rude worker who doesn’t seem to care and just wants me out.
Emily H.
Classificação do local: 1 Fox Lake, IL
the guy from the drive thru is nice only with the white people but when he sees a hispanic person he doesn’t even say hi or thank you, unfortunately I have to go there because is close to my work.
Marisa R.
Classificação do local: 5 Lake Forest, IL
Great service. The baristas always get my drink right. Only once did I see the baristas«mess» someone else’s drink, and they were very apologetic to the customer. The team works hard and is quick to get drinks to customers, even given this Starbucks location seems more busy than any one I’ve ever been to. Also, their evening menu is great! They have WINE. Yes, WINE!
Chicken N.
Classificação do local: 4 Grayslake, IL
I actually drive a little further to this Starbucks because there is a Starbucks closer to my house that is garbage. The morning employees are great very nice my drink is always great. I’m only subtracting one star because the drive through is crazy sometimes.
Sarah T.
Classificação do local: 4 North Chicago, IL
This location is fine. It’s spacious, with lots of parking. I tried the new evenings menu — truffle mac n cheese, yes please! — but I’m not sure that I would go to Starbucks to order food on the reg. Maybe its a good idea for out of the way locations without hot food competition.
Josh T.
Classificação do local: 1 Phoenix, AZ
Absolutely awful. I gave this place a second chance after my first visit and wish I wouldn’t have. Both times the drink was god awful. Please avoid this Starbucks.
Chelsie L.
Classificação do local: 3 Wauconda, IL
I come here a lot to meet friends for coffee but there’s always this one employee who is rude every time I visit.
Valerie M.
Classificação do local: 5 Chicago, IL
I am thankful this drive-thru location is so close to home. They always get my order right and are always friendly.
Steve M.
Classificação do local: 4 Wauconda, IL
It’s a Starbucks This Starbucks is the closest to our home. I have come here for coffee beans which I end up grinding my own. I usually receive a free coffee when I purchase a bag of beans. I love the Sumatra. This place was loaded with High School kids that last time that I was here but it didn’t lessen the service and time it took to grab my coffee to go. What more can I say, «It’s a Starbucks»
Justin F.
Classificação do local: 4 Mundelein, IL
I stop at this Starbucks everyday on my way to work. They are always friendly and my drink has always been excellent, and as a former Starbucks barista I can be difficult to please. The drive-thru is awkwardly situated to the entrance/exit and getting to it is cumbersome from the south, but once you are inside there is nothing that disappoints.
Rob L.
Classificação do local: 2 Crystal Lake, IL
It seems that this location was not very well thought of by the reviews. After visiting on my way to Gurnee I have to agree with many of the observations by other Unilocalers. I went through the drive to get a iced green tea. The tea was weak compared other locations. because Starbucks is a chain and like most chains the taste varies only a little(for me anyway) but this location was below standards. Also, the service was strikingly cold in personality. It was almost as if I was bother the man working the drive-thru. I would recommend going that another location for the Starbucks lovers.
Daniel M.
Classificação do local: 4 Lake Villa, IL
I am back and with a much better experience than the previous one. I was in here on a Tuesday morning, very busy in both the dining area and drive thru and everything was perfect. The cashier inside was very personal and struck a conversation with me which was nice and my two coffees(which were phenomenal) came out quick and hot. The tables and floor were very clean and sanitized. In fact, someone was cleaning tables as I was walking in. The ambiance itself is great for taking a minute away from the office or to take a friend to catch up with conversation. Regardless of all the other reviews, which may certainly be outdated, this Starbucks has stepped it up and I most certainly will be back when in the area.
Christina S.
Classificação do local: 2 Chicago, IL
Really disappointed with this location. Coffee was good, but the staff is very unprofessional. Was there a while back in the evening doing some work, and I was one of only a few customers. When I ordered, the girl behind the counter made some snarky comment bc I apparently didn’t order correctly.(I don’t know what’s wrong with«grande iced coffee»?)Then, the entire time I was there, the staff members were goofing off pretty loudly behind the counter, gabbing with friends who came in, giving them food, etc. it got so obnoxious in there, I wound up just leaving before my work was done. Bummer. Hate writing bad reviews!
Michael W.
Classificação do local: 3 Lake in the Hills, IL
Coffee was par for the course but the guy working the counter didn’t seem very friendly
Caroline P.
Classificação do local: 3 San Diego, CA
People frequently say that Starbucks is just Starbucks. However, after working at several different coffee shops including Starbucks, I know that they really are different depending on staff. This location has friendly staff who interact well with guests. However, they need to step it up on the whole cleaning thing. It looks like deep cleaning doesn’t really get done often and if it does, it must be done in a lazy way. It’s great that they have customer service skills… just don’t forget to keep things clean!