Chipotle Mexican Grill

This Chipotle fails to live up to the generally positive representation of the chain. The place is TINY as other reviewers note. It makes it impossible to dine in there while a the line for food is forming practically on your backside. I always have a problem with the food quantity that the staff provides– you always have to ask for more, which seems to exhaust the workers as they scoop a minuscule amount more of tomatoes onto the food.
The staff has also bothered me recently. Reading other reviews, I see they have a high turnover rate. The staff have never been friendly at this store, and seem to only do the bare minimum to get your order going along. Today when I was there, it was empty, so the employees were messing around with each other and yelling in Spanish, making it hard for my server to hear my order. They were also all over each other, touching and whatnot– something that is both unprofessional and uncomfortable for the customer.
I never thought I’d say these words, but I may be searching for the closest Qdoba soon.

I’ve never had a bad experience here. Always clean, and the people working are always nice and courteous. My only complaint is that the portions can be iffy and you have to ask for more occasionally. The place is also pretty small, but that’s just because of location, so that isn’t a big deal. Great place to eat.

This one star rating is for the Mt Airy store specifically. I’ve been to many Chipotle locations, and I actually love their burritos and bowls. One consistent at every other store is a plentiful portion. I’ve been to the Mt Airy location multiple times and have been disappointed by the portion size every time. Even my wife and daughter with pretty small appetites complain that they feel «ripped off». Imagine that! I’ve learned my lesson. Never spending another dollar at this location.

Chipotle is yet another chain restaurant so my expectations are … realistic. I think it’s actually somewhat better than other chains, at least the ingredients are somewhat fresher, not everything is fried like many other chain restaurants.
You mostly get beans and rice with your dish, meats are borderline ration size. This is not just my subjective opinion; during my last visit I watched the line manager (?) scold one of the servers on the line and show her how little (not how much!) meat to serve. For what you pay, not really worth it, but it is convenient so 3 stars.
Mount Airy could really use a fresh-​mex restaurant.