Smashburger

Ok so I have been to Smashburger before and honestly NOT A FAN but this was my 1^st visit to this store on Rt 10! HUH! service horrible! I rode along with my coworker and she placed an order online for a 2pm pick up. Ok so we get there at 1:48 pm, we asked about her order and they have no clue or record of the order. Then its told to use that the order does not come over until 10 minutes before the order is due, so that is 1:50 pm, we had to literally wait until the «order» came thru and then wait for it to be made. We/​she was better off just placing the order upon arrival vs the online WHICH is supposed to be more efficient … I think NOT!
The manager was there and just was like oh well about it. didn’t like her attitude or demeanor. I can see why others reviews say this is a horrible location. I would be inclined to agree after my 1^st visit there in May 2016. Go in with caution… you were warned.
I’m a FiVE Guys girl anyway… lol

Tasty burgers and sides. Love all the low carb options. The veggie fries a little oily, but totally delish. As good as it gets… for fast food. Also, they have always been on time with online orders for pick up.

They need more employees. It’s Friday lunch time and and they have 1 person working the register (who is really slow) and the line is out the door. Management — are you reading this?

I like smashburger I feel like all the smashburgers I have been to have had pretty considtant quality so I won’t go to much into that. Came here for a lunch and they burger was pretty good, the side of fries was pretty good. The service is what it is. You order at the counter and they bring you your food, I have had someone once ask if they could refill my drink. In the type of restaurant this is I feel like that is above and beyond.

Ok I’ve been coming to this location for a while which was my favorite. Sorry not anymore… my son and i went at the end of a nice Sunday afternoon together. After his 1^st bite… Yup a big old hair in his burger. So i quietly said to the manager hey would you mind getting my son a new burger? Sure no problem he says and in no time voila a new burger. But no comp at all. no hey this is on us or here’s a couple coupons or how about a free dessert… so for that customer service fail Smash Burger gets an F.

Great hangover food, okay for normal visit, I’m torn between 3 – 4, I’m going for 3.5 to 4. I love their BBQ, bacon, cheddar chicken sandwich with smash fries & nutter butter shake! Thats my go to combo here. Classic Smash is okay, though I’ve had better. I once recommended this place to a friend and completely over sold it, to my surprise he was really disappointed. But I still think Smashburger is a fine burger joint. It kinda reminded me of Fat Burger only a lot less greasy.

I had the regular baja burger and the haystack onion straws, 10 bucks for both. I got it to go and did not need to want too long. Their service so okay.
I really enjoyed the taste of the burger but I disliked their plastic packaging. It did nothing to keep the burger warm on a bitterly cold day. A premium burger in a to go container should be wrapped to help keep in the heat and making it less messy to handle. Their thing is sauces and toppings. A simple piece of wax paper keeps your hands clean and the majority of sauce on the burger where it belongs. I loved the onions but was disappointed to find a puddle of oil in the cup they came in. Those were good and probably worth another visit but next time I will eat my burger there so it is still warm.

Went here for the first time tonight and was pleasantly surprised. My spinach, cucumber and goat cheese burger was perfectly cooked and the peanut butter milkshake was rich and creamy.

Bad location. Fries overcooked and they got the order wrong. It was also pretty dirty in the dining area.

Yummy!
Don’t let the name fool you… you have more options.
–Milkshakes
–smash chicken (grilled or breaded)…grilled is better in my opinion.
–smash fries, try them and you will be hooked.
–all burger options can be replaced with chicken or bean burger
–my fave’s are the spicy one or mushroom w/​chicken.
–burgers are good but 5 guys is better to me.
–friendly staff… always…never a problem.
–decent prices with no booze.
Enjoy!

Interesting combos of ingredients but their burgers are always sooooo salty. Wish they would lighten up on the sodium.

This Smashburger is in a strip mall on Route 10 eastbound, so you’ll have to use a couple of jughandles to make a U-​turn if you’re traveling westbound. Be careful too because the entrance to this strip mall is easy to miss, although if you manage to find your way to the hotel behind this strip mall, the two parking areas are connected. Navigation in New Jersey has always been full of surprises to me.
This Smashburger location appears to be a bit narrower than other locations. Some of the booths that I’d expect to be four-​seaters are two-​seaters. Food and service seem up to par with other Smashburger locations. I’d been ordering the Sin City Burger for quite a while back when it was only a secret menu item but they’ve blown the secret. It’s now a «limited-​time» offer. Maybe once the limited time is over, it’ll go back to the secret menu.

We stopped here as we were passing through the area. There’s a Smashburger in my hometown, but I have not yet been. Smashburger seemed like a better option than the nearby Wendy’s. We only wanted a small lunch, so I got the kids’ meal with fries and chicken tenders. The good part was they did not fight me on ordering a kids’ menu item as an adult. It came with a good portion of plain fries, three «tenders», and a small fountain beverage. I liked that there were several tea options as an alternative to soft drinks. My boyfriend got a side of sweet potato fries. The regular fries tasted very similar to the frozen shoestring kind that you can pick up at the supermarket… the kind where you bite into them and they are like empty straws, with little to no potato. The sweet potato fries were better, but seriously soggy. Finally, the chicken tenders were comparable to the kind my high school used to serve. I realize many fast food joints will serve frozen from the bag tenders and fries, but these tenders had no flavor at all. Thankfully, they provide Cholula hot sauce, which allowed me to consume the tenders without too much difficulty.
The food came out quickly and the bathrooms were fairly clean, so it’s a decent option that’s close off of the highway. However, I will not be seeking out another Smashburger experience in the future — not this one nor the one by me.

I’m a Smash burger fan; however, this store has been in a steady decline for about a year. The burgers are inconsistent and seem to be getting greasier. Whereas the staff used to check in with you within a couple of minutes of getting your food, they often don’t make it around before you’re done now. The last 3 times I’ve been in the bathrooms were dirty… and the restaurant wasn’t even busy. The straws and silverware always seem to need restocking.
In short, go ahead, enjoy SmashBurger… but consider driving a little further to do it.

Let’s get one thing straight: I’m new to the smash-​burger game, but a long time player of the bacon cheeseburger game; and this place does it justice and then some.
This is my new burger spot (with exception to the habit-​burger which just opened in my hometown). The pickles on this burger really added a zesty kick. The bacon was thick and crunchy — how bacon deserves to be. The bun was also really good and tasteful even through the whole cheeseburger experience (and usually I’m not big on buns)
Bottom line — give this place a try!

What more could you want? Manuel and everyone I’ve ever met working here are stand up individuals.
Food is fantastic as well, highly recommend the smash fries. Place always stocks my favorite hot sauce as well!

OMG… a modern ’50’s diner brought back to the future in 2015…
Menu of burgers and salads and soft drinks as well as milk shakes…
The space is kind of small (smaller than the East Hanover location at least) and the color scheme is black, silver and red… sort of industrial space looking…
But the burgers are the best! Juicy, cooked just right… I got the classic (regular size) burger which was juicy burger topped with a big piece of dark green lettuce, a slice of juicy tomato, slices of red onion (not too many cause we don’t need to overpower the burger) and 2 slices of pickle… we also split a large fries… which was kind of oily near the bottom and flavored with a pesto type flavor I thought. The portion was ginormous!
I am stuffed and I just ordered the regular size. Oh, also we had sit down service and a waiter brought our orders out… This is a wonderful place to eat a burger… better than Wendys… an upscale burger chain.

For a customized burger with all the fixings, I come here. I always get the Smash fries with a side Truffle mayo. Love the New Jersey; it’s got bacon, blue cheese, grilled onions, and haystack onions.
The salads are good too and can be customized like the burgers. I usually get the dressing on the side. The Cobb salad comes with a fried egg.
The restaurant is clean and the AC works. Gets busy at noon, so come before lunchtime rush.
Sign up via email to get free sides or discounts to use, but make sure whoever is taking your order gives you the right discount. You can also take the survey from the receipt to get free smash fries.

My wife called this one — «Let’s go to Smashburger» she said when neither of us wanted to cook. We followed their web site to find the closest restaurant and wound up here. I asked the counter person, a perky young woman named Holly, if this was a new place. She, to my great surprise, said they had been open for a couple of years. I was quite surprised since I drive on Route 10 a lot. Also, the inside of the restaurant was spotless and looked like it was freshly decorated. Good management or good staff? Probably both.
My wife had the Smash chicken and I had the Smashburger. We shared a large Smash fries. I really love the spice on their Smash items. It was plenty of food for two but there were no leftovers for the doggies.
This is my second visit to a Smashburger and the food here was a good as my first visit in another shop. The delivery to the table was quick, The food was cooked and presented beautifully. My wife liked her chicken (not a red meat fan) and called it yummy — high praise.
I remarked while we ate, how can McDonalds, et al, compete with such a well run place. They have on-​line ordering and paying, with simple in shop pickup (it happened several times while we ate). The prices are in line with the quality and they have KILLER shakes (although, I did not have one on this visit). All good…
I’m becoming a real fan of these shops — bad for my diet? Perhaps, but good for my overall disposition…
Recommended.

I like this place. They make some pretty good food. I highly suggest the onion strings and the smash fries. The only thing I wish they did was serve some beer like I have seen at other Smash locations.