Dunkin’ Donuts

Wanted to buy the bagged coffee, asked for a price. The Indian woman behind counter was very rude. Said I don’t know the price. Just give me one. I was with a co-​worker otherwise I’d give her a piece of my mind.

My husband is a big ol’ Dunkin donuts fan and every time we come out to the east coast DD is always one of our first stops. This was our 2^nd stop @ a DD and quite frankly I was over it because one I don’t think their coffee is really all that and their breakfast sandwiches and donuts don’t do it for me and now I have another bone to pick with DD is their customer service. Went up to the register to order their breakfast sandwich and some coffee. When I asked the DD staff person if they can add soy to my coffee, she totally rolled her eyes to the back of her head and irritatingly told me they do not offer soy. I guess DD does not take into consideration to those who are unable to ingest dairy. This location also need help serious help with their staff people on CS.

Not sure why everyone feels like trashing this dunkin. Personally I have never had a bad experience here.
All of the workers are kind and friendly. The lines move fast. The selections and specials are always good.
I work in Morris Plains and this dunkin is my go to coffee-​spot. I like it better than the ones in my hometown as well!

Love the quick service and coffee!

I went here a few weeks ago for some coffee. It was a painful experience. The guy who attempted to make my drink hopefully was new. I say that because he was terrible at trying to make an iced mocha latte. He took forever and the main guy had to redo the whole thing. The line moved slow and you could tell people were annoyed. The woman in front of me also had her drink prepared incorrectly.
Based on this visit, I couldn’t rate them more than 1 star.

I really like DD coffee and prefer their donuts to most other places, but I can’t stand this particular location. I don’t understand how in a chain like this I can order the same cup of coffee in two places and have one be delicious and the other one taste like a cupful of muddy water. It also amazes me how sorry their donut selection seems to be whenever I’ve specifically wanted more than just coffee.
Staff here never seem like they want to be there-​and forget about service with a smile. Do yourself a favor and quench your DD fix at ANY of the other locations in the area.

Tight squeeze, location is ok except when you have to make a left out of the parking lot = brutal.
Service was fast however, like all Dunkin Donuts English is the second language.

This DD has been a place I stop by for an evening/​late night coffee … and sometimes snacks. The place is quite cramped and the best one could do is grab the stuff and go (which is precisely what I do). I like the place because the guy does not mess my order, like other DDs I visited. He already knows my usual and doesn’t bother talking too much. All good to me, and would definitely drop by often.

Eh…
I’m not Dunkin Donuts’ #1 fan or anything, considering I don’t really like sweets, but this location is kind of horrible. It’s really tiny so you have to crowd your way into the store. The staff is really rude and unfriendly and they don’t seem at all interested in doing their jobs correctly.

Unfortunately the location is vey convenient and I have yet to find a decent cup of coffee in the area, otherwise I would go somewhere else. They always add WAY more sugar than I ask for, making my drink unbearably sweet. I’ve been there a number of times, and only once have they gotten my order correct. And that was only because I finally learned to ordered my coffee black and add cream and sugar myself.

I thought I would never review a fast food chain, but this particular location is just the worst. Crappy service aside, I’ve been almost every day for the last week and every time they’ve been out of all but one or two kinds of doughnut. Last time it was only vanilla frosted. What’s the point?

I am usually a fan of Dunkin Donuts coffee, if not always the quality and speed of service. However, this location was such a bad experience, I feel compelled to Unilocal about it. The place was dirty and the staff unfriendly. The donuts looked unappetizing so I went for just the coffee this time.
Coffee orders are simple but the people (yes, as in plural) completely messed up my order by first forgetting about the second coffee. When I reminded them of the second coffee, they gave it to me. Got in the car and lo and behold … wrong order!!! Being a leisurely Sunday, I had the luxury of time to go back in and have them correct it. No big deal until I got the ATTITUDE! WTF!!!
In addition, I had to ask for Splenda which was stored behind the counter because it is apparently too expensive to put out with the sugar!
This location is definitely the worst Dunkin Donuts I have ever been to and I have frequented many. Where is a Panera when you need one?