TownePlace Suites Scranton Wilkes-Barre

I have spent in this hotel 60 nights recently. I was looking for a room that could have a small kitchen, so that I could be able to cook myself whenever I wanted to. I really loved it!
I have been staying in a «one bedroom suite»; the room was well furnished, the colors were very nice and clear (compared to the other hotels you can find around Scranton). You can open the windows, that is very useful when you are cooking in the room.
The front desk service is very kind and they always do their best to help you.
The cleaning service usually is good but it depends very much on who is taking care of your room.
The only reason I am not giving 5 stars is the mainteinance, it could be definitely better: one of the ligthts on the ceiling of my room didn’t work and I think it is still not working; the swimming pool was very dirty (but they were taking care of it when I was going to check out).
I surely recommend it for someone who is looking for a nice place to stay in the Scranton area (there is a movie theatre very close and a nice shopping center)

A great location for a hotel property. Stayed here for 3 days during our visit to poconos area to celebrate my other half’s birthday. I informed the staff before hand that it was my wife’s birthday so they arranged for a goodies bag, birthday card and a cup cake. Staff here is very helpful and nice.
The property is very clean and does not look dated at all. The included breakfast options are quite standard. Only thing which bothered us during our stay was when the Fire alarm was triggered at night it took a good an hour & half for fire department to fix it, during that time all the guests including us had to sit outside of hotel because the noise of alarm is not possible to bear. Also there was a dirty shower water supply for one day due to a fire in the area.
Overall a decent stay!

Wonderful service!!! The staff was very professional and accommodating. I enjoyed my stay, the hotel was conveniently located by several restaurants and a ton of attractions. I enjoy my stay and the staff really made my family and I feel very welcome.

CONS:
torn carpet
chipped furniture
many hairs in both tubs
window screen has a hole in the frame (not screen) large enough to let bugs in
unbearable stench of smoke from other guests who smoke in their rooms (not supposed to) wafts in thru central air system
microwave unsafe bowls for oatmeal at breakfast
bbq grill advertised but stolen/​missing
whirlpool advertised but broken both days
no towels by the pool
keycard demagnetized
phone in room broken
lamp in room broken
printing at biz center not intuitive
didn’t offer high speed internet despite elite gold status
front desk very overworked and very sick (probably contagious)
the only eggs at free breakfast were hardboiled
PROS:
nice people
offered early check-​in
allowed my choice of floor
allowed change to different room due to smoke
allowed half hour late check-​out

Pros:
It always puts a smile on my face when I get home and my bed is made and dishes are done.
My company is paying so I can’t say much about the price but the view is great from my room.
The front desk is pretty laid back.
My room is very modern wroth plenty of storage.
Cons:
The biggest issue I have is that the walls seem to be so sound porous that it can be outright annoying.
The pool is small and not very attractive.
The gym is about the size of my restroom.

Stayed here for peach fest 2014 great hotel very clean and very helpful staff. Great hot tub and gym. Also the breakfast not bad for free had hard boiled eggs l, cereal, bagels and fruits. Also coffee available all day long.

Clean and very nice hotel, the only negative feedback I would say is that the bed is not so comfy (I guess it depends on peoples preferences because the bed is stiff for my liking), even though it’s a king size bed, I woke up with back pain. Also, another thing I didn’t like is they allow people to drink outside the hotel, but overall it’s a nice hotel. I will definitely still recommend this hotel.

Dirty entrance, unplowed parking lot, broken cart, kicked out of pool because it was dirty and needed to be shocked. Ug.

Fantastic hotel for the price!!! This will definitely be my «go to» hotel any time I’m in area. The rooms have full kitchens w/​full size fridge micro & countertop stove. It also has an office space & seating area. Very nice!!!

I stayed here for a week and found the experience pleasant. It was very close to shops and restaurants as well as a ski hill, if I chose to blow off work and take some lessons.
The rooms were clean but a little more worn then I would have expected form a hotel that’s only a few years old.
My only complaint would be that someone had been smoking in the bathroom before I got there and the smell lingered. That’s not the hotels fault just an inconsiderate visitor.
All and all a thumbs up for Marriott Townplace Suits, Moosic.

This has been a good hotel so far. I am not overly impressed, but the rooms are clean, the kitchenettes are well stocked and clean and the cleaning crew does a great job. Pets are also welcomed. The pool is TINY, and the gym and laundry facilities (3 washers 3 dryers) are pretty good. The only thing I am not happy with is their inability to accomadate a large family. We are a family of 6 and this 1 room kitchenette is just to small. They only have 2 2 bedroom suites and those are booked months in advance. The staff at the front desk has been very nice in trying to help us. minus 1 little girl that works here who is rude and not helpfull at all. The continental breakfast is ok (the kids like it) which is breakfast sandwhiches, waffles, cereal and assorted fruits and danishes. They have fireworks every weekend at the stadium (which we can see from our window) and the hwys, stores, and restaurants are close by and easy to get to.

This review would’ve been higher if we hadn’t been treated so rudely by the manager. We should have taken the hint when she gave all sorts of attitude and hung up on us when we made the reservation. We were supposed to stay for four days, but left after one because we were fed up. Among other things, they renegotiated our corporate rate while we were staying there and then didn’t even bother to tell us that the rate had gone up significantly. We were shocked at how unsympathetic and unaccommodating they were after their mistake caused us so much inconvenience. Nice rooms and location, but terrible customer service. The Hampton Inn up the road is a little bit older, but the rooms are still very nice, clean and comfortable and the staff is much more hospitable. Also, the Hampton has a much better complimentary breakfast.

The Townplace Suites is Moosic is a great new hotel in the area.
The rooms are very well appointed and very clean. Since the hotel is so new everything is still in very good condition. The rates are reasonable compared to the other local hotels, especially since you’re getting a suite with a full kitchen.
The hotel also overlooks the Scranton Yankee’s Stadium so on a game night you might even get some free entertainment if you get a good room.

Brand new building when I stayed there. Great for business trips.
The furniture looks like dorm room furniture. But really nice dorm room furniture.
Super fast Internet and a cute girl working the front desk. What more do you need? Good job, Marriot.
The only downside is if you’re reading this you’re probably in Scranton. WHAT THE HELL ARE YOU DOING IN SCRANTON?

I just returned from spending two nights at Townplace Suites. I believe this hotel opened recently so everything is still new and clean. It’s not the Ritz, but it’s very pretty and cozy. Our room had a full kitchen, but no table and chairs for dining. There is a very large pull out desk in the living room area, so we pulled that over to the sofa and used it for eating and that worked just fine. The bedroom was good sized with a very comfy bed, tons of pillows and crisp linens. I had some problems with the bedroom heat/​air going off during the night the first night, but it worked fine the second night. The bathroom was smallish, but extremely clean. We did have a very heavy footed upstairs neighbor, but otherwise, the noise level was fine. One nice touch was the outdoor fire pit where a few people would gather at night. One not so great touch, you have to go to the first floor for ice. I would certainly recommend the Townplace Suites and hope to stay here again very soon. Oh, one last thing… why so few channels on the TV? The Courtyard (also a Marriott hotel) RIGHT next door has double the channels. I’d say that was the only real downside.

Gorgeous hotel. Very well priced and great facilities inside for the price you pay.
Only issue would be the thin walls. If you have a noisy neighbour, you are in for trouble like I was.

This is a great suite hotel for business people who need to be here for a while.