Williams Sonoma

This location is on the smaller side. Everything is ridiculously expensive and almost nothing is on sale/​clearance, like every Williams Sonoma. They did stock this location with pretty cool things, like the stainless/​copper Cuisinart mixer. It was gorgeous and I fell in love instantly. It has a convenient location within this mall and the staff is usually pretty nice although stand-​offish. I walked away with the only thing I could afford at the time: some delicious smelling hand soap.

Why is it so hard to get help in this store? I wanted to find a shower/​wedding gift and after a quick look around, all of the sales associates I had seen chatting behind the counter had poofed. There wasn’t anyone else in the store either. I love the ridiculously priced merchandise they sell and the store is beautifully set up. Hopefully next time the service will be just as beautiful.

Note to sales staff: When you are discussing expensive pots & pans with a customer do not say, «That Ceph-​uh-​lawn stuff, or whatever.» It is not a joke when you can’t pronounce the names of your own products.
Even though I like All-​Clad best and think Calphalon is crap made in China, I know it’s pronounced «Cal-​fa-​lon»
This store has its ups and downs:
Plus: They sell Staub cast iron pots! Glory hallelujah.
Plus: Their knife selection is awesome. Shun rocks.
Plus: The Perfex «Office» pepper grinder. Oh yeah.
Minus: Sales staff talks to you and then wanders off. Er… wasn’t somebody just helping me?
Minus: OMG the prices are terrible. When Williams-​Sonoma has a sale it brings the merchandise down to normal-​price at Macy’s.
Minus: Standing at the cash register waiting for acknowledgment. Er… would anybody like to take my money today?
All in all, I would come here and check out the cool stuff. Then I would search for the same thing online and get it for cheaper. This store is nowhere near as good as the store at Stanford Shopping Center. I chalk it up to inexperienced management. Williams Sonoma could be so much better, but the staff is not getting trained the way they need to be. Or supervised for that matter.

It is sad that one extremely rude young lady working behind the counter could cause me to never want to shop at this store or any W-​S. I just don’t pay for rude. I asked a question and it may have been stupid, but last time I worked retail, that was part of the job. Thankfully, Costplus World Market had all the stuff I was planning to buy at this store.

My wife had a negative experience with the sales associate working this evening. My wife was prepared to make a purchase, but decided not to proceed because of the associate’s attitude. This is a continuation of a trend of poor customer service we have observed at Williams Sonoma stores throughout the country. We are done with the franchise and will take our business elsewhere.

Like Pottery Barn so commercial. However they do offer some great products if you like cooking or baking. They have everything and then some. I love the wall of Italian Style pots and pans, you know the ones I am talking about, cooper that have marks on them like they have been beaten by a hammer repetitively (Ruffoni) and the Le Creuset French collection so chic.
They have juicers for your fresh juice cocktails (not the old vintage kind that I want though), Madeline shaped bakeware etc… If you can think of it, they will most likely have it.
Willams Sonoma offers cooking demos there and at times have stuff out that you can try. My Mom said she went in there and tried the spice apple cider. She said she spent like $ 60 just buying the spices and a couple other things just to replicate it at home. Nuts! But I tried it and it was worth it.

OMG IT OPENED!
So it official opened a few months ago but I finally went in and had a looksy. ME LIKEY A LOTS!
Bigger than your usual Williams-​Sonoma and I was giddy. My eyes sparkled as I saw all of the machines, the cookbooks, the pots and pans… and MY ICE CREAM MAKER. After a month of casually looking on the internet… I saw our baby…
They sell a Cuisine Art Ice Cream maker for 60.00– at an original/​suggested retail value of 120.00. It is a gem! You can an extra bowl so you can make two back to back batches…
The woman who helped us out was super nice and made sure we understood the product etc.
There was a demonstration going on of some type of blueberry bread that looked and smelled amazing.
I could have spent an hour in there but dad and brother were waiting so we could go to CPK.
This place is definitely a place you want to take your time with… caress and then make sweet and endearing… um… delectable goodies?
Mara and Cindi I saw the Sprinkles cuppie mixes that they sell and thought of you both! (But your cuppies are a million times better!)
That is another thing. there website has some crazy food items you can buy WTF is up with 7.50 dollar cuppies? HOLY #@#t! If I order them directly from the store and drive all the way up to Napa do they still cost that much? …They have impressive Tapas and Appetizer things for sale but holy hell they are pricey!