Hong Kong Supermarket

I used to get bones for my dog here. It closed — it looks like it closed permanently. Anybody have an idea for buying port and beef bones?

Dirty, many end of life items and staff who can only communicate in Chinese. Now closing apparently to refurbish but I hear it is actually closing and the refurbish statement is just to stop losing face. The better market in on Baldwin and Duarte, great produce and wonderful fish.

Looks like this place is planning to close up shop. Signs say 20% off inventory. I recall the first time I shopped here, I saw the manager yelling at a few of the workers. Yelling and pointing his finger in their faces. Made it very uncomfortable from that day on to be supporting this store from the get go. Sorry, but the customer service was non-​existant and the quality of the meat was terrible. My mom recalls buying a lean piece of pork and asking them to ground it. The butcher had his back turned and handed another butcher a bag of ground pork. Mom argued with the butcher and said that wasn’t what she purchased as it was mainly fat and asked that she be allowed to confront the other butcher. Well, he quickly ignored mom and walked into the freezer. Terrible. My brother had similar issue too. Bought pork chops and came home to find they removed the tenderloin part from each piece. Suppose the owners/​managers don’t realize that dishonesty will deter your customers to shop elsewhere and that is what we have done. Oh, and did I mention about the rude cashiers and swarms of flies? One time I questioned a cashier about the price of an item. She got upset and said. why, you think I would charge you wrong??? Yes cuz you did! She then has the audacity to tell her coworker in cantonese I was picky as it was only 50 cents! When I looked at her and spoke back to her in cantonese, she was shocked that I understood her. I suppose my warning to her that she should be thanking me cuz if I or other customers don’t shop there, she wouldn’t have a job came true! Well… looks like she maybe jobless now. Again, not suprised they are closing. Maybe a Korean market can move in. That would be awesome!

After an amazing lunch at Bizarra Capital, we went to Hong Kong Supermarket in Monrovia. This is a hidden gem. I buy my pork, fresh seafood and my favorite snack, Chan Pui Mui. I prefer Hong Kong Supermarket over 99 Ranch Market. Hong Kong Supermarket carries more of the traditional Chinese food than 99 Ranch Market.
Hong Kong Supermarket is not packed with cars. Easy to get in and out. Plus Luscious Dumplings and other good eating establishments are located in this shopping center.
DJ’s rating: 4.75÷5.0

Stick to the packaged and tinned goods.
They’ve really cleaned this place up in the past 6 months — it doesn’t stink anymore — but the «fresh» products just aren’t. Too much seems end of life and thought there are good prices the quality just isn’t there either. Avoid.
That said there’s a huge selection of sauces, condiments and packaged goods which touch every corner of Asia. The prices are much better than Ranch 99 and some manufacturers I like a whole lot more. It’s a bit of a hunt to find things as the shelf organization seems a little random but that also means you discover products.
If you want to restock the pantry and expand your staples this is a great place but give the produce section a wide berth.

Meat is not fresh, SMELL right after open the bag! I went back once more just to get the spice that in the bottle. (Still don’t buy fresh produce) But after the service today, won’t come back no more. As they don’t give out plastic bag, I have my own bag. The cash register lady turned her back to me after I paid. I had to bag myself as she turn her back to me and chat to her coworker.

Avoid buying fruits here as they tend to get moldy fast and despite having a receipt, this store gave me the hardest time when I wanted to return one watermelon telling me I had only 12 hours to return it (store not close to where I live so I had gone back 2 days later) so they refused to either give me back my $ or even offer to exchange. So I left and went elsewhere. Too bad cuz if I stayed, I would have spent even more than my one watermelon.

This place is dead. The lady supervisor was soo rude, tried to change a pack of tea for another kind. She got real excited and yelled, no exchange, you opened the outer layer of the package, chilled outta, lady!!! Most of their items are outdated and not fresh. Bought a chinese meat ball, nasty, soft in the center, not chewy, and I found a fly on some of the of the packaging!!! GROSS!!! At asian place, no exchange, no refund, you are stuck on what you are getting, stay away from this place, horrible cust service.

Come here for most of my groceries, prices are better than American supermarkets, even some of the Chinese supermarkets around.
Produce is hit or miss. For most of their produce, it’s fresh and good quality. Some days though, you go and some of their veggies look a little withered. Though I still prefer to come here just because the savings are really worth it. You spend probably half what you would be spending at an American supermarket. Most of their savings are on the produce, in my opinion.

So… Yeah… There is kind of a ‘not so fresh’ funk to HKM…
I would be very selective here on perishable Items. I will say i was very tempted by their great selection of live (and frozen) seafood. There was one particular lobster that was looking at we with that distinctive «grill me» look! But I was on my way to work — so had to skip it.
Where this place blew my mind was the expansive selection of chinese & vietnamese ‘pantry items’ from Sauces to spices to noodles to dried fish, this place was endless!
My new obsession discovered here was the (very poorly named) «Crisp Black Fungus» — a spicy mix of… well… fungus I guess… with sesame oil and rice has been my snack of the week!
Worth a visit for pantry staples but not for every-​day fresh foods.

There’s an ominous rotting smell here. which makes me hesitant to buy any meat or frozen foods. But their packages goods are great and reasonably priced. The veggies are hit or miss. sometimes if you’re lucky you find fresh veggies that just arrived.
Oh, and they don’t take AMEX. and bags cost $ 0.10 so bring your own if you can.

I bought vita soy milk today, it was bad, I went to return, the lady said not expired yet, didn’t want to refund to me, I have to buy something to cover the refund amount, with an annoying face
Besides meat color is unbelievable not fresh!!! Their veges and fishes are fine!
Also sometimes I see expired products, so better check every time…

Poor service, rude cashier, nice location & decoration. Price average higher than nearby market but this area did not have much choice. Better off a few miles to other side of arcadia would have two market for shopping.

After being open for over a year, this place has been spiraling downward.
Do not buy here:
«Fresh meat»
Apples
Packages of fried tofu
They do not have a big enough customer base to constantly move inventory, hence food rotting away.
But why do I still come here?
Bean sprouts are always fresh here and in stock.
Large bottles (28oz) of Sriracha are only $ 2.39. Everywhere else has raised their prices.
Non-​perishables are relatively cheap here. Chips, candies, canned goods, spices, and sauces.
Last, but not least, it’s not ever crowded!!! It’s not like Ranch 99 where I want to run everyone over with my shopping cart.

I love really close to this place so when I needed green onions and bell peppers I took a quick trip over there. As soon as I walked in the stench from this store hit me, and it hit me real hard. I understand it’s because of their seafood, but good God! When I walked in I thought, «wow this store is messy». Most of their items were in boxes. They can’t spend money on shelves? Their green onions for the most part were good. The bell peppers were pretty bad. I wanted 3 but ended up leaving with 1 since most of them were ugly.
I wasn’t expecting good customer service since it’s a Chinese ran business, and I’ve never had any good customer service from any Chinese ran businesses I’ve been to before. And of course I was right. I was not greeted at all, just told my total and that’s it. Not even a thank you. This place seriously needs some customer service. I probably won’t ever go there again and you shouldn’t either.

Bought 4 boxes of hotpot materials and all of them are EXPIRED! Those hotpot materials can last a year but a year ago this market has not opened yet, so I highly doubt they buy those nearly expired food and sell to customers. Shame on them!

So this is it! I found the new Asian market in Monrovia. I was very glad another branch reached this area and I do not have to make a travel to San Gabriel. It is new, clean, fully stocked and has great parking.
I get random stuffs here since they sell things cheaper, more choices of asian vegetables and exotic food. Live frogs and snails? Come and check it out. One of my favorite things here are the ROASTED PEANUTS. These are usually displayed in the cashier’s booth. For just $ 2.99, you get the best roasted peanuts ever. It is really fresh and I guarantee anyone that this can be the best unsalted peanuts you can have.
Greens! I have explored and tasted every green veggies here. I never knew that there are different kinds of bokchoy and sizes of it amazed me. They offer varieties of brown and white rice at cheaper prices too. Things you don’t normally see in any market or grocery stores, they got ‘em here.

After giving it some time to fully stock their shelves and get their act together, I went back to do some shopping. First, I can’t stress how much I avoid coming here on the weekends. Parking and the lack of driving skills from 90% of the shoppers is reason enough for me to put off my produce needs until the weekday.
Second, dress warm. They cranked up the A/​C so high, by default everything in the store is refrigerated.
Their selection still lacks a bit behind Ranch 99 in Arcadia, especially in the snacks aisle. But they do have a huge selection of fish balls, coffee & tea and sauces. The prices are average. Not competitive enough to take customers away from any neighboring Asian markets. I would only shop here for convenience but still make trips to 99 & 168 on Las Tunas for specific items.
This place also can benefit from a bakery or an area that sells ready to eat, prepared foods.
So the rating stays the same @ 3. Nothing special about it, just a necessity market. But it’s great to have this take over the once-​depressing Super A that made this plaza feel like a ghost town.

Finally got a chance to come here tonight with my husband after the big grand opening 2 or so weeks ago. We were here around 7:30 pm and the parking lot was probably ²⁄₃ full. But it wasn’t crowded in the supermarket.
The market is pretty clean and there is plenty of clean and fresh looking produce, always a major plus for me.
The seafood department is pretty clean and does not have that strong seafood odor (if you ever enter a market that has a strong odor, you shouldn’t buy the seafood because that is a big indicator that it isn’t fresh).
Pricing for this place seems pretty standard and comparable to other Chinese markets.
I like that a lot of the employees are able to speak English.
One thing to note, there is a $ 5 minimum in order to use your credit card here, if not, you have to pay cash (happened to me tonight).
Parking: A pretty big lot that shares parking with other businesses like Jim’s Burger’s, ID Cha House, Yi Mei, a karate studio and Luscious Dumpling. But I can see how parking can be challenging since these businesses seem to be generate quite a bit of business right now.
Overall, a nice clean market that’s convenient for those that live in this part of the San Gabriel Valley who may not want to travel to Arcadia, Alhambra, Monterey Park.

Hong Kong Supermarket in Monrovia is the newest Asian Supermarket in San Gabriel Valley, it seems just about all new super market open in SGV are Asian. Despite is about the same size and look a lot likes the typical Shut Fat, there is some difference.
This one sell a lot more non Chinese grocery, a bit likes Square Market. Myojo Ippei-​chan Instant Yakisoba Noodles probably the best instant dry noodle is $ 2.59. Lowest I see that is not in promotion, that is even cheaper than Mitsuwa. Which is awkward, you would think they would had better price considers that is their turf. They got a nice roller cart, smaller and much easier to move around. If you like Aloe drink, this is mecca for it. So many flavors and brand here. Fruit and vegetable are pretty good quality, better than 99 ranch.
There is no food court or even bakery here, which is a bit let down. Despite this place just open for like 2 weeks, there is were no real discount item. Same price as the other Shut Fat. Watch your receipt, the Aloe drink I got was not on sale as it advertises. There is no hot pot ready cut meats or kobe one that you find in 99 ranch. Parking isn’t big, this place might be as bad as finding spot as the one in Arcadia Market.
If you live around the area and prefer Asian Grocery, this would be idea choice for you without drive to Arcadia, however there is some short coming. I was surprise there not many shopper in 6pm in weekday. I won’t drive to here unless I am in the area.