The Spoiled Baby

I love this store, every time I have came in I’m always greeted by friendly staff, they always try to assist me in what I’m looking for. I feel that they are fair about their trade-​ins (they usually give more in store credit) very clean, very nice things. Can be hit or miss sometimes but I always find at least one thing I like!

At first we thought this was cutest store ever. Even cuter things than in other stores. And she gave a fair price for a barely used diaper bag.
The next time we were in she said the bag disintegrated when she had washed it and put it in the dryer (but the instructions clearly say to air dry). She didn’t actually accuse us of selling a defective item but that was the implication.
But when we told her she had overcharged for sales tax, she started insulting name calling and said «after I was so nice to allow you to spend your card credit on new items, and it was supposed to be on used items» — but the only reason for that was we were buying so many new things that she didn’t want to lose the sale at the time. (Remember that you have to have spent a whole lot of money to even get the small credit on a card).
And watch the prices on new items. One doll was $ 3 more than the exact same doll at RagaMuffin. When she has a sale rack already marked down about 20% with a sign that says 50% off, it’s 50 off the original price, not 50 off on the marked down price. But the illegal thing is that the sales tax percentage is calculated as the correct amount on the original price, not on the amount you paid. When this overcharging of sales tax was pointed out to her, she said it was the cash register’s programming fault, it had been calculating sales tax that way ever since the beginning, so that proves she was totally aware that the sales tax was way too much for all that time — and has done nothing to make it right. A cash register is intentionally programmed. She offered to refund us the overcharged sales tax (probably realizing the penalties with the State Franchise Tax Board) but after the insults we never set foot in the store again.

after i decided not to head over to get my daughter clothes at target why not spend my money at a family owned store. Tall lady with highlights in her hair was pacing back in fourth than asking us if she can place our items up front. like were there to steal. I was kinda sad cause i would have bought quite a few items, but when they act like that, it makes you not want to shop there ever. I told quite a few co workers to head over to once upon a time where you can enjoy shopping

First time I have been in this store and I was impressed! Clean well organized and Great Customer Service! This is my new favorite store.

My sister in law who is quite well off being that she’s a Nurse Practitioner bought a dress from here. She tried it on my niece and my niece complained it was too itchy. So she brought it back to return it with the tags still attached and unused. The owner insinuated that she probably wore it for pictures and is now returning it. My sister was so insulted she gave the lady the stress back and left without a refund. That’s right she gave the store owner the dress and left and the store owner didn’t give a damn or
Betty to apologize or stop her. The prices here are extremely high and the owners lack professionalism. They lost dozens of customers in my family for this. Not to mention the store stinks literally! It reeks of strong nasty chemicals!

Okay I left a nice review for this store in 2012. Well went in the other day and what a surprise. The store is way over crowded and the clothes are way over priced… I was so disapointed in the way it is presented now that I looked at a few things then walked out the door never to return…

Staff is unfriendly, stuff is overpriced (might as well buy it new), and I took perfectly good, even unworn clothing and she only took a couple pieces? I will never go back…

The idea of the store is cute BUT for the prices why not get new/​name brand kids clothing next door at Marshalls? I am big on service and quality. I could have received better customer service from Walmart. The owner was rude and classless. Bottom line this is a glorified thrift store with crummy service.

I recently visited this store to sell some baby clothes. I had visited once before and I agree with some of the other reviews who say that the prices are a bit high for used clothing, especially since most of what they carry are pretty basic brands. Anyhow, I was a bit put off by some of the negative reviews, but I figured I’d try it. The woman who helped me was efficient. They took about ¼ of what I brought in. I can’t complain about that because it’s their store and their prerogative in terms of what they want to buy. What would have been nice is a «thank you» after the transaction was finished. If it wasn’t for people selling their baby clothes, they wouldn’t be in business! Their new clothes and toys are cheaper than other places by such a tiny fraction that it’s not worth it to buy them there. Especially when you know you can find the latest styles and latest toys elsewhere.

Please!!! Do a favor for your pocket, never go in this store, they have price more expensive that new kids clothes. Look for sale in kids store like GAP, CARTERS AND GYMBOREE. I will give you a example: Holliday dress for Carters 19,00 at Carters plus 20/​off 16,00. Spoiled Baby charges for the same dress 14,99…Almost same price. It is a illusion. Then when you think trade the clothes, they are so unfair. Even get they clothes back!!! I will never go there again.

I travel for work and been on a hunt for another store like this since this one opened. I have NEVER seen nor been to a store even close to this one. I love everything about this store the clothes all seem brand new and the owner Tammie is a sweet heart

I was very impressed with this children’s store. Great prices and adorable clothes and accessories. I was looking for a few swaddle wraps and they didn’t disappoint. Had pretty much every brand available each for 2.99−3.99! Very pleased, I will be back. It’s set up nicely too, very organized. And most of all they were nice, other reviews said the owner was rude, she wasn’t with me at least, she tried to help me find a carrier I was looking for and said I could put my name on a list and they would call if one came in. Great store!

I used to love this place for shopping. so I thought I would try doing business with them when my daughter outgrew her newborn-​3month clothes. I took in a large bag of adorable clothes and accesories. half of them still had tags. id say about $ 200 worth of items… the wanted to give me a lousy $ 12. seriously? that’s less than .50 lousy cents an item! I understand they need to make money and I didn’t expect a fortune. but seriously paying you a few cents for something they will turn around and sell for $ 10-​$ 15 is a total rip off! their prices have gotten higher too. I looked at a cute headband I was interested in then noticed a $ 29 price tag. really?

I should have read the reviews before I stepped foot in this store. I decide to try to sell new items with tags the first transaction was ok, so I asked if she paid more for dresses & giants gear and she said yes so I went to my car to get the bags. well she tried to pay me the same amount she had for the first transaction and I told her I expected to get more and that I would pass because I was still able to return it @ babies r us and get what I paid for them, which was much more than she was offering. I thought It would be no big deal but she was pissed and said she wanted to cancel everything and get back the $ she had already given me for the first transaction. She was rude and lied she said she didn’t want to take anything if I wasn’t going to give her everything for the same price. I guess she conveniently forgot when I asked her if she would pay more for dresses and giants gear. I wasn’t going to fight over it so I gave her back the $ and took my items and decided to spread awareness about this place.

Discovered this place on accident some months back… The first time I visited I was pretty excited to go inside because the outside appearance looked great. But as I started going through the girls section (half of the store), I realized appearances can be deceiving! They carried cheap brands for the most part, although cared for condition, still Cheap in quality. If I wanted to put Cherokee, Carters, Garanimals and so on, on my child I would buy them new. So I asked where their Better brands were, they pointed me to a handful of items with higher prices. Of course nothing fit my daughter. Didn’t mind the higher prices because for those items the quality was there. So I spoke to one of the ladies that worked there about getting rid of some of my daughters high end and European clothing, she told me to bring them in.
The following week I took in clothes, shoes and accessories, it was a pretty good amount I would say well over 100 pieces. She started to go through my items, which ALL btw were either European with tags or worn once, Neiman Marcus designers, Janie and Jack, and other high end boutique brands. When she came back with her offer I was appalled by her answer! $ 103!!! Are you kidding me??? So pretty much she wanted to give me $ 1 or $.50 pet item. No thanks I would rather much continue to donate my daughters items to the less fortunate. This place is a joke, to say the least! Some of the boutique and designer brands I brought she hadn’t even heard of or seen before. She’s Definitely in the wrong business! Will Never return or refer anyone here!

The BEST baby boutique I’ve ever been to. Better than anything in the Sacramento area. They have boy and girl items, all clean and fresh smelling and organized by size and style and gender. There are always enough employees on hand to help and they’re friendly and fun. While I’ve never done it, you can sell your items back without all those ridiculous rules at other places. The website has the simple details.
There are fun toys and new, boutique style items too. Every designer baby brand is represented well at this store. You’ll never see dingy, old used baby items here.
They’re not open Sundays, which is a bummer.

Now, I don’t usually like shopping second hand for baby but I LOVE this place! It is not your typical «thrift store» type place. The shop is well kept and organized. All items are gently used, clean and in good condition. It is awesome for low priced, discount, affordable baby items. I shop here all the time for clothes. This place is my go-​to for baby stuff. I always look here first for anything I need before buying any place else. The only downside is that they don’t receive many large items, such as cribs, strollers, carseats etc…

I dont think it is possible to write a –5 star review, but I can sure tell you I think this is a –5 star place.
This place has double charged my sister not only once, but a few times. The owner is COMPLETELY rude and does not have any customer service skills WHATSOEVER! When you ask her to return the money owed she sends you to your bank. She does not want to do anything in order to help you. Even when you are patient and wait the 10 days to allow the transactions to post.
I have noticed after posting about my sisters experiences with this store and it’s owner, quite a few of my friends started speaking out about their issues with this store.
I have read quite a few reviews about the owners lack of customer service and even having customers that «didn’t look like they had money» leave the store and saying it was closed and allowing older «expecting» couples to enter as if the business were open.
This place and the way people are treated disgusts me!

Best used store to shop at! Clean, organized, WONDERFUL prices and friendly! All the used stuff is in great condition and not over priced. I have been to all the used baby stores and the other stores sell the used stuff for almost the same price as new. The Spoiled Baby sells for more than fair prices and better condition. I was blown away at everything in and about this store. I will always check to see what they have first before buying brand new. Thank you Spoiled Baby!

**This review is on behalf of my best friend who had an unpleasant experience here, but is not a member of Unilocal.
Although the store and its items are lovely, the attitude and service of the owner is very ugly! After speaking with her on the phone before driving from Tracy, I was informed that the items I wanted to bring in to exchange would be accpeted. (I had received bags full of clothes from Spoiled Baby at my baby shower) The owner said it would not be a problem to exchange them for bigger sizes. However, when I arrived she did not honor that. When I explained to her that I spoke with her on the phone before, she was rude and accused me of lying. I can honestly say I never raised my voice, nor did I have an attitude, but I can’t say the same for her. She verbally attacked me and continued to accuse me of lying, which I do not!
So regardless of how «neat and organized», or the «quality and selection» Spoiled Baby has, because of the way I was treated in this establishment, I will never give them my business again.