KFC

What does it say about this location that every review is one star? It means you shouldn’t eat here — that’s what it means.
Alas, my husband has a great love for KFC and this is the only one near home, so I end up here once or twice per year. I’ll say this for them — they’re 100% consistent in:
*Providing terrible service — they can’t seem to get an order correct no matter how simple. Employees seem permanently stuck in «slow» mode and are generally indifferent at best, but mostly just plain rude.
*Not understanding their own menu. More than once we’ve ordered something off the board and been charged a completely different (and higher) amount. Arguing/​explaining does no good, as these employees have zero fucks to give.
*Being consistently out of… well…everything. There has never been a time where they’ve actually HAD chicken ready. I mean, that’s ALL they sell — yet they never have it. And there’s never anyone in here, so I’m not sure what’s up with that.
Honestly, this place sucks — I have no idea how they’re still open. My theory is that there’s some Pollos Hermanos-​type shit going on down in the basement.

I have been to this KFC multiple times and each time they are out of anything you ask for. Tonight we want white meat two piece grilled and they say we are out of grilled, so next I ask for the same thing in original and once get the same response they are out of it. So let me get this straight you are a chicken place yet you never have chicken.

At 6:30 pm 1 hr before a Packer game they do not have enough chichen to fill an 8 pc meal.

Went there for chicken, they didn’t have any white meat. I left. I’d rather goto Popeyes or Champion Chicken. They seem to have a great business plan…

Incompetent retarded idiots work here. Waited over 30 minutes after I ordered here. Slow as shit and will not go back to this location again

I wouldn’t even give this place a half a star if I could. My experience was pretty similar to Brian’s. I usually never go to KFC but my friend and I were hungry for dinner and in the mood for some chicken. Logically, this is where we went. NEVER AGAIN!
Although someone attended to the speaker promptly, I couldn’t understand a damn word she said. So I just decided to place my order. I began by ordering one chicken breast meal with a side of potatos and mac n cheese… then I ordered another chicken breast meal with a side of potatos and coleslaw. This seemed to highly confuse the girl as she stopped me in the middle of my order and asked me to repeat it all. As I began repeating the simplest order ever, she stopped me again all irritated and told me to «just pull around to the window».
This is where I should have just admitted defeat and drove away. But no, I wanted my chicken, so I drove up to the window. We sat at the window for a good 10 minutes with the girl taking another order from the person behind me. After hearing the person order some sort of chicken item… the girl proceeded to tell him, and I quote, «we’re all out of chicken». He questioned her as to why they were still open if they’re «out of chicken» and then drove off. (Clearly, they weren’t out of chicken, but the employees here are just lazy and didn’t want to make any).
Finally, the girl opens the window and asks what I ordered. I repeated my order for a third time. She closed the window to yell to her friend… this must be how they place their orders. Friend in back yells back to girl. Girl opens window again and asks what sides I want. Tell her for a fourth time. Closes window, and yells to friend again. Friend comes up and slams down 2 meal boxes and walks away. Girl opens up meal boxes and pulls all the sides out. Comes to the window and askes again what sides we wanted. I tell her again (very slowly) the sides we wanted. (Two mashed potatos, a mac n cheese and a coleslaw) Repeats them back to me wrong. I repeat my sides again. Girl pauses, stares at me like an idiot, and proceeds to go «ooooh, ok, you want mashed potatos and mac n cheese in one and mashed potatos and coleslaw in the other» YES wowwwwww someone should give this girl a cookie!
I don’t know who runs this place but KFC needs to either fire everyone working here and get someone who actually WANTS A JOB and isn’t a total idiot/​lazy/​high on drugs to run the place or close up shop!!!

I should have known. It was to good to be true. After a few good experiences, I finally got what I expected.
Is is wrong to assume that at 5:30 PM KFC would have fried chicken all ready to go? Silly me. So, last night I drove up to the drive through to order a 12 piece chicken strips meal. After waiting at the speaker for 5 minutes before I my presence was acknowledged, a fine KFC employee, we’ll call him «MC Yardbird» takes my order three times stopping me half way through each time so he can do something else, presumably to mack on some fly chick inside the restaurant. After a long silence, I am told over the static-​y Krusty Burger quality intercom that they indeed do have the full dozen strips ready to go and that I can pull around. Eventually, I make it to the window at which time he opens the window, ignores me, and takes the orders of the two cars in line behind me leaving me sitting there money in hand like a chump. 5 minutes later he takes my money and disappears for several more minutes. He eventually returns to the window and asks me for money again, not remembering that he just took my money and has yet to bring me my food. After I reminded him what I was waiting for, and after he wiped the deer-​in-​headlamps look off his face, he turns around and shouts to someone «WHERE MY STRIPS MEAL AT??» and disappears again. He returns several minutes later to inform me that they were out of strips and that it would be a four minute wait. «Please pull around and wait with the other cars» I was instructed. Having been in line alone for about 12 minutes, I hadn’t realized that there was anyone in front of me. So I pull around and wait with two other cars. God only knows how long they were there. He did bring my food out within the 4 minutes and I was on my way.
All of this I can forgive. I expect confusion and lack of concentration from drive-​thru employees as a general rule. I don’t blame them. They’re not paid like rock stars to care enough. The kicker to the story was that once I made it home and preceded to dig in to my «fresh strips,» I discovered that the strips I were given were by no means fresh. I probably have fresher chicken nuggets in the cracks of my couch. The Mac’n cheese I received tasted like it had been reheated more times than a gas station hot dog. I waited for this.
That’s too bad. I have a weak spot for KFC. I usually just get the standard fried chicken and am usually satisfied with what I get. Two stars for past performance. You know I’ll be back. There’s not another KFC for 6 miles.
Maybe I’ll just move.