Oakley Vault

We came to buy glasses for my son and Jeremy went above and beyond with his great customer service, he had lot’s of patience with my 11yr old. I can’t say enough how great his customer service was. They had great sales and lots of options.

I’ve started a tradition of coming to this store once a year now for a new pair of Oakleys. The staff at the store are always very friendly and helpful with helping me find the appropriate sunglasses for my needs and for budget.
They are happy to explain the pros and cons of different types of frames and lenses. Overall I’m very pleased with this store and will continue shopping here every year!

Good value, informed staff.
Been there several times and always found nice and helpful people. The prices are good and I really like the quality of the products sold there.

We were on a hunt for a specific pair of sunglasses so we checked to see if the GM had an Oakley store and sure enough it did! That was the first store we went to and a gentleman there was reall nice to explain the difference of polarized and non polarized sunglasses. He went above and beyond what we expected of him so we couldn’t be any happier with his customer service. The person at the register was very nice. The store was clean and it was nice to see that all the workers in the store were all pretty consistent with each customer they interacted with.

Came in to check out frame models that will work with my prescription.
I already have a credit with my optometrist so I was not going to be buying frames from the store.
Megan was not swayed by this information, she was more than happy to help me find the perfect frames for my funky head and that would support my prescription needs.
Excellent customer service,
I will come back to get some other Oakley merch for sure.

What happened to this store? I walked in and it was completely all male clothing. There used to be a distinction of women and men sides. Now it’s just a TINY corner for women’s in the back. Yes, Oakley’s not typically screaming females shopping there all the time, but still, Oakley’s been my go-​to for snowboarding gear or just some snazzy fancy sportier clothing and accessories. The layout is quite confusing and it’s difficult to see where the women’s sunglasses are amongst the sea of male items. It’s really a distracting customer experience and making it much harder for me to shop here. It clearly doesn’t want women to ever shop here ever again. Has the branding come to this conclusion? That makes me utterly sad.

Two days, two visits, and I’m not sure what to think now.
I used the Oakley Vault web site a couple of years ago and I got a good deal. Obviously, because they’re renting a space, they can’t give tremendous deals.
I was curious about the pricing yesterday and went back today to ask a question about the pricing on sunglasses with polarized lenses. I mentioned something about M-​Frames – I have two sets. Polarized lenses for those are $ 130 instead of the $ 150 I remember from the full Oakley store. That’s good.
The salesperson asked to see my current mil-​spec «Ballistic» M-​Frame sunglasses and messed with and broke the clip that holds the lens. Ugggh. I was about to lose it. It’s not as though I was going to spend $ 150 due to their breaking my sunglasses.
He went back to the other sales people and talked about it. Eventually, they found a replacement clip, and he repaired and cleaned the sunglasses. I left the store immediately before anything else happened.
They had some deals and some of the pricing was good enough, if you need something today. I would rather go to the web site. Perhaps, the store are Livermore Premium Outlets will be less dangerous to my current sunglasses.
I’ve probably had a dozen sets of their sunglasses and will continue to use them, but as they’ve become dearer in price, I will take more care in buying what they have.

Great selection from glasses to shirts they have a lot of gear. I needed a another set of shades since my Pradas aren’t doing my workouts justice.
I tried on a few pairs and since I have a large face I needed something that can do the job and protect my eyes when hiking, running with the dog, etc.
So I settled on a pair, however they were not available in a polarized lense, the associate which I wished I got her name (young petite white chick) was extremely helpful, got my particular glasses customized right in front of us and I was out with some new polarized shades.
All in all a good experience.

Great selection of Oakley products, and always friendly service.

Oakley’s style is not for everyone but if you like their vibe this is the place to go to buy Oakley stuff. Biggest selection of Oakley merchandise in the area, if you go to a typical department store they may only have a small selection of Oakley but this place has huge stock usually in all sizes. Steep discounts on most everything, you can check out the
website to see the markdown amounts though they won’t have matching stock as the website. On the flipside they also have stuff that isn’t listed on the website — they bring in new stock very frequently and it pays to visit often — every now and then you’ll find a gem of a deal (once got a Hardshell backpack for 60 bucks).
Apparel gets the biggest markdowns so check here first before paying full retail somewhere else. Have gotten quite a few shirts, polos, sweaters, jackets at 50% off or more compared to retail. Toughest find would be their shoes — limited selection and the better styled ones will usually be the huge foot sizes so i wouldn’t count of finding a size 8 – 10 shoe if that’s what you’re hoping for. For shoes I would go right to their website to check for sizes. Haven’t shopped for their sunglasses so I can’t comment on their discounts there.
Friendly staff who will always politely ask if you need anything or have any questions, but will otherwise leave you alone to browse.

I’ve been here allot and this store does not disappoint. Low prices on shirts, bags, and flip flops. Most of all the Oakley shades here a priced really low and they have most of the style in stock. Service is outstanding too.

I’ve been here plenty of times and twice I left the store with exactly what I wanted. I’m actually surprised they carry virtually everything even though what I was looking for was very specific and specially limited. And the service, the people who work here are super friendly. They’ve given my friend and I incredible attention, but then again their products are very pricey.
Amazing thing is, even though they’re staffed with different people almost daily, I’ve never seen the same employee twice (odd?) their friendliness and willingness to help, even when they’re busy. They also meticulously check your product and clean them before carefully packaging your product to sell to you (don’t know what that other guy was talking about)
The quality of their products and the friendliness of their staff made my experiences here pretty awesome. Too bad the prices aren’t discounted :(

Had the glasses I wanted n the guy that helped me was very helpful and really helped me get what I wanted with their custom section that they have!

One is the minimum for Unilocal.Else I would have not given any stars.
Was about to buy a pair of flip-​ons, but after carefully looking at it, i found they were used (It was noticeable since the «O» sign on the flip-​on was completely faded out and they had rugged edges.) Rude staff. Just make sure you inspect your product before you buy

I’ve been in here a few times to try on different sunglasses like the Holbrooks and Frogskins and each time I was approached by a team member in about 3 minutes to ask if I needed help.
Customer service is great and they answer questions quickly. They’re very knowledgeable about the frames and different lenses that Oakley carries. I’d been eyeing the VR46 Frogskins for a while now and today I decided to make the plunge and buy them. Between trying them on and deciding I liked the look and feel, I was out within 5 minutes with the VR46 in hand.

Fab products and great customer service = an excellent shopping experience!
My BF came here looking for a specific pair of sunglasses (bday gift for me: D) and he was helped by a great sales gal. Very helpful and friendly.
We came back about a month later to see if the nose pads could be adjusted so the sunglasses would sit more correctly on my face. Jen made some adjustments, and yay; major improvement! She also explained how I should make the adjustments if I wanted to do some more tweaking at home. She even cleaned them!
The few times I’ve been in the store and spoken to someone on the phone has been great. Everyone is friendly and helpful. They know their inventory too; well at least the items I’ve inquired about: sunglasses, snow goggles & lenses.
My next eyewear purchase will definitely be here!

Stopped by the other day with the fiancé who needed to make an exchange. First, I’m glad there’s an Oakley store right at the Great Mall because it’s close to home… even closer work!
They had some pretty good deals on some cute jackets, sweaters, and sunglasses. The fiancé was able to get like 3 shirts all for $ 10 each! Pretty sweet deal :) I didn’t buy anything at the time because I wasn’t in the mood to really shop (yes, I have to be in the mood — I’m not really into shopping like the average girl)… but I’m sure I’ll make it a point to come by here every once in awhile maybe during my lunch break.
Workers were cool — they offered their assistance and were friendly about it, which is always a plus for me.

Don’t get me wrong, I LOVE Oakley and I have 8 or more pair of Oakley glasses. I buy most of my Oakleys either from REI or
. I have been to Oakley store at Santana Row and the service was so much better. I asked the store rep that I need to replace lens for my straight jacket and they are not helpful. She seem to busy doing something else. I walked to the counter asking for help and they guy was just not interested to help me either. I had such good experience with Oakley customer service on the phone but this store has poor customer service. I am not asking for FREE lens, I am asking to see the options and they just seem too busy to help a customer.

Man, I miss the mainland because of these kind of things. You can say I automatically like this place because there isnt one on Oahu. Finding awesome shirts, belts, and pants for ~10 bucks. I’m in, especially this is one of my favorite brands. The had some cool shoes for $ 30 but there were not my size.
Oakley has been really good to servicemembers as well, they have a site for us for buy some nice discounted stuff like M Frames and Gatling boots. I would be oakley’d out if there was one in Honolulu.

Let me just make it clear: This is the Oakley Vault, an Oakley store that only sells stuff from last season. Although it is from last season, they are still pricey no doubt, considering it is still Oakley. These glasses are still a bit cheaper, and these are great to keep in mind.
I’ve shopped here for a few pairs of glasses, and I would have to say that this is a nice place to shop. The people are very accommodating and very nice. They are very knowledgeable about their products and explain things in-​depth. There are no half-​ass workers here. If a customer needs help, then they will really help.
The store manager is there most of the time too, and she’s a nice lady too.
I have no resentments about ever shopping here.