Red Robin Gourmet Burgers

On this last Saturday of February, it was very busy (we waited 25 — 30 minutes for our booth even though it was past prime lunch time); the restaurant was packed with children and very loud, even for a Red Robin. Our young server was very pleasant and efficient, taking and delivering or order in a most timely fashion. Both of our «Bleu Ribbon» burgers were excellent — juicy and flavorful even in their overcooked states (we usually like our burgers cooked to medium-​rare, but chain rules dictate that the servers ask, «Would you like your burger cooked with some pink or no pink?» Ours arrived with some pink). The flavor and texture combinations of this burger make it, in my opinion, one of Red Robin’s very best. They were served, of course, with a «bottomless» supply of their very average but seasoned nicely, steak-​cut fries (we only eat what we are initially given, and we’ve never asked for more). We should have opted for the la carte side/​appetizer of «Towering Onion Rings.» I enviously eyed many neighboring tables being served these delicious-​looking mountains of badness, but to this day, I have never tried one. Upon my next visit, I surely will, even at the price of nine bucks. We both ordered Gold Peak peach iced teas, which were nice and refreshing.
Yes, prices have gone up and seem a bit steep for an overcooked, albeit still tasty and very filling, burger. We deem Red Robin a decent dining choice while shopping at the Shoppes at Blackstone Valley. We could have had much worse, given some of the other chain options in the plazas. Without a doubt, we’ll return for more burgers.

There is nothing «gourmet» about their burgers. It never ceases to amaze me how much crappy quality food/​drinks can stick these adjectives in their business names/​advertising and get away with it. Sauces are bland, cheeses don’t taste like much, and buns are garden variety dry and tasteless.
Tiny burgers, not cooked correctly (dry as hell) and the portions are tiny. For 11 bucks, I can buy 1.5 pounds of meat and appropriate burger accoutrements that taste better and feed about 6 people. Heck, potatoes for french fries are pretty cheap, too. In other words — rip-​off. Total rip-​off.
The servers seem to be well-​trained and the amount of milkshake you get is no joke. However, I’d prefer to get more of the FOOD and less of the dessert-​like items.

I eat when I’m hungry so I am not picky. service is good

Went here Sunday 12÷17÷15 at 6. They were busy about 90% full. We ask for a booth and they said they did not have any open. Right in front of us was a empty booth so we asked to sit there. We were told there was no server for the booth (with slight attitude). We insisted they send the waitress to the booth for us and she agreed. We have two young children so a booth is much easier.
My wife and I both ordered burgers and they were delicious! The waitress offered to bring out the kids meals early which she did and it worked out very well. Kid friendly!
I ordered dessert but they said the freezer was broken and they were unable to serve the desert I ordered.
Sit us at the open booth and serve my dessert for the 5 stars.
I plan on eating here more often. Overall good place.

Ariana our server was amazing! Hubby had Red robin Gourmet burger and I had Clucks and Shrimp, both meals were hot and delicious! We also had delicious drinks, pretzel bits, and onion rings! Will definitely be back to try dessert! Thank you Ariana for being such a great waitress!

Definitely get Kristin as your server… efficient, attentive, sweet and funny as hell! bottomless fries arent bad. Fried zuchinni was a little tough. Great burgers. lots of booths.

Food was good, but service was absolutely outstanding! Yolanda was funny, witty and an outright great server. She made us feel at home, didn’t rush us and it was super busy. I didn’t even have to ask for a refill on my soda, she was already there. They are lucky to have her!!! I will be back because of service alone. Leaving very full and very happy.

My party was seated right away despite arriving in the midst of the lunch rush. Our waiter came right over and took our drink order. When he came back, we placed our appetizer order — the onion ring stack thing… Generic, frozen, thick-​cut onion rings… I’ll skip it next time. My fellow diners each ordered burgers, medium-​well, off the menu. Both enjoyed them. One commented on a lack of fries and the other reminded him of the free bottomless steak fries. I opted to build my own Gardenburger. The base price to do so is reasonable, but any topping other than your standard burger fixins costs $.99-​$ 1.99 extra, and adds up quickly. Our server, Joe, took great care of us. I haven’t been in awhile, but expect to come back soon based on my most recent visit.

This review does not apply to the food which I would give 3.5 stars. I eat at Red Robins often on the road — I like their Gluten free options.
This review is strictly for the bartender, her manager and the state of the bar on Friday night.
Swamped or not, a chain like Red Robin should not allow for this to happen. Shame on you!
First of all — you put your best bartender on a busy Friday night and if she or he is not available, you put two people behind the bar to relieve the pressure. I could go on and on about the filth and disarray but the bartender should have been relieved from her job on the spot sticking her hand in drinks smashing glasses and leaving the broken pieces all over the floor, we were not offered a clean surface to eat on and we had to hunt down cutlery and napkins. The managers at Red Robin should be reprimanded for this evenings fiasco.

Their food is great for a chain.
I have gotten on a few kicks of red robin. Their endless root beer floats are my absolute favourite! I recommend their loyalty program highly.

The food here is good, but we’ve been to this location twice now and both times the service agonizingly slow. The waitresses were nice, but never came to check on us, and the first time we actually had to hunt our server down just to get the check.

I’ve always enjoyed Red Robin, but stopped going out of my way to find it years ago. That’s until I was roped into signing up for the loyalty program some months ago and the coupons pulled me in.
This RR is located in a huge shopping plaza. Tons of stores of a vast variety to shop at so nicely placed. It also is the closest RR for miles in Mass
They make a pretty good gourmet burger for a chain. I’ve gotten prompt service at the bar and good drinks.
While there’s a homegrown joint closer to home that makes better burgers, RR still does a good job at gourmet.

Ugh. Ugh ugh. This place is a zero or minus. Totally messed up one Norway and the other 3 arrive cold. Don’t bother

Stopped by to redeem my birthday burger and after getting shuffled around a few times I was able to get it to-​go! The staff was very courteous and brought it out to me when it was done in a perfectly assembled to-​go package.
The burger (standard Red Robin gourmet, medium) was tasty, although I wish they would stop using shredded lettuce. I’m not a fan of their steak fries, but even less a fan of paying extra for sweet potato…
Overall, the staff were friendly and I can’t pass up a free burger!

I’ve eaten here several times and the food was fair to good…
Tonight they out did themselves because for the first time
the hamburg actually had flavor. I had the Royal and let me tell you it was fit for a king … If this is the way they do it from now on then it won’t be only me giving 5 stars it will be everyone …

Great burgers, jalepeño coins and beer. Good atmosphere could work in bottomless fries arriving faster. But good burgers.

This is not the kind of place I frequent, but I was in desperate need of steak fries and had nowhere else to turn. There were 789 535 799 children there, at least half of whom were celebrating birthdays. Also, of the few adult customers, about half of them were dressed in some variety of camo.
The food was ok, but since I’m only reviewing silverware, I’ll get right to that:
We were each given a fork and knife upon being seated. Both were clean and of the same style and color — no mixing and matching here.
The fork was extremely light and possibly antique — the finish had been dulled by a thousand trips through the dishwasher, and the tines were slightly out of alignment. It was the kind of fork that would’ve made me regret ordering a salad or entrée, so I was glad I went with a burger. The knife was a butter knife with steak knife aspirations: sturdy handle but a dull, non-​serrated blade. It was usable and made quick work of an enormous onion ring.
Not the greatest silverware I’ve used by a long shot, but not nearly the worst, Red Robin’s utilitarian silverware earns 3 stars from this reviewer.

The food is good but the service in this particular location is lousy, I went there 2 weeks ago and my server was mostly on his phone therefore I waited too long for refills. Went back Tuesday with the kids and they put bacon on my vegetarian burger, and the server was not much help and they kept checking their phones! I will drive to another location the Next time my kids want Red Robin

The last few times I have been to this location I received the wrong order. The 1^st time it took so long to correct it we ended up being late to the movie we were seeing. So after that I figured it’s not worth complaining about it. One of out friends (vegitarian) ordered a veggie burger and they brought it to her with bacon on it so needless to say she won’t be returning. The quality of the food seems like it’s been on a constant decline since the opening. The servers are nice enough but it seems like they are always short staffed. We always have to flag a server down if we want anything.

WOW. Amazing.
100x BETTER than Foxboro.
No wait.
Friendly, quick, kind service.
Great food.
Probably best choice for food in Shoppes @ Blackstone Valley, especially since there is like 6 Red Robins in MA, TGI Fridays, Applebees, UNO, and Subway are all around the state.
** 5 stars for manager I spoke to as well **