TGI Fridays

This place has been going down hill for some time now. It is now run by teenagers that stand around talking and ignoring you and half of the wait staff look homeless. After a trip there this weekend, we will not be returning. The drinks do not have prices with them. A couple months ago when we were here last (they normally dont have a wait when others do) our drinks were $ 9. When we got our bill yesterday we were surprised to find out that drinks are now $ 12. They were great drinks, they were not $ 12 drinks. I’ve had plenty that were worth $ 12 or more, these aren’t on that list. I ordered the parmesan crusted chicken over mac and cheese. The m&c is now a small dish on the side. The chicken was about 3 oz (maybe ¼ of a breast) and it was smothered in some mustard sauce that was completely disgusting with a sprinkling of saw dust like parmesan cheese on top. After it took 40 minutes to get these, I wasn’t going to send it back. I ate the «tomato and mozzarella salad (2 small balls of cheese cut in half with a ton of dry tomatoes) and the m&c and tossed the rest. We were there over an hour and all we had was a main course. For half the price you’ll get twice the quality and taste at Applebees. That is where Fridays brought their quality down to, they just jacked up the prices to pay for their crappy commercials.

Gluten «sensitive» menu NOT gluten free. Even though what I ordered off that menu was gluten free in itself they must have added something or cooked it on top of something dripping with gluten because I was sick for the rest of the night and the next day. Never eating here again

I had the BEST experience at the Millbury TGI Fridays today.
Literally, my favorite restaurant now. Even better than the amazing Milford TGI Fridays (and that’s saying something!)
Visited today, while shopping in this amazing shopping center (called Shoppes @ Blackstone Valley), which by the way, is right off Route 146 (Worcester Providence Tpke), 5 minutes from Worcester and 15 from Northbridge and Grafton, and had an amazing experience with waitress Dawn and manager Jeremiah.
Before today, I had never been to this location and didn’t know what to expect. My first impression today was great, as the interior is extremely clean, and everyone is amazing. The host was very friendly and got me to a wonderful booth, which was clean, comfortable, and HUGE (in comparison with other restaurants). Plus, this location is renovated (which means its even CLEANER, more modern-​looking, and the storefront says just «Fridays», without TGI). So first impressions rocked and the experience was even better.
I had a coupon I got in my email for a free entrée with the purchase of an entrée and 2 drinks, and it was valid at the Milford location. Since my phone was very near of losing battery, I wanted to ask the manager /​waitress if they would ever be able to except it. This is when manager Jeremiah came over and said he would be ever so happy to take the coupon, as well as being extremely friendly (and not seeming annoyed like they are in other restaurants). Following, he came back over and provided the BEST customer service I’ve received EVER. Since my iPhone was at 10% battery or less, he offered to plug it in in his office (as he has the same phone). So did I not only get great food and service, but my phone was able to be charged while I was at it! So impressed and thankful that he charged it for me. Following, Dawn came over (who was our amazing waitress), who was very friendly, efficient and helpful. She made everything go smoothly, fast, and incredible throughout my visit to the Millbury location. Also, I consistently order a classic cheeseburger whenever I go to TGI Fridays and this was the best burger I’ve ever had throughout my many visits to any TGI Fridays.
Amazing experience. There is no way I won’t be returning to this location. I guess I’ll have to make the special, nearly an hour trip back to the amazing Shoppes @ Blackstone Valley.
DEFINITELY make this your «lunch» spot for a shopping day in Millbury. 5 stars.

Went here for endless appetizers, good selections from all choices and they keep them coming. Nice and attentive wait staff.

First thing the floor was sticky and dirty. Then I was given a dirty high chair for my grandson. The strap was covered in food and sticky. The service was horrible. My daughter and I had an appetizer and the plates were never removed when our lunch arrived. The chicken salad sandwich had about one quarter cup chicken (which was horrible anyway) and dry stale bread. We asked for refills for our soda water with lemon and the same glasses with the same lemons were used for the refill. Our server never checked in with us to see how everything was. When we paid our bill, the appetizer dirty dishes were still on the table. Will not return again especially with all the other options in that plaza.

Me and my boyfriend always enjoy going to Tgi ‘s for date night. We usually run the bill up, but the drinks are worth it. Of course like every chain restaurant, you get some mediocre servers. But for the most part, I can’t really complain about service.
We never really have to wait for a table.
I wish the bathrooms were a little cleaner, other than that I can’t really complain.
We always get the pick 3 and my boyfriend ALWAYS gets the steak. I like to switch it up, but the parmesan crusted chicken is a good go to.
I can’t remember the servers/​waitresses name that we usually have. It may be sarah? But I’m so sure. She is the BEST. Always efficient. She’s usually on the right side in the lower/​mid section.
Overall, thumbs up.

I’ve been here twice, neither experience was particularly good. The second (which I feel needs justification) was due to the other options in the area having longer waits.
The potato skins were the main draw and I don’t know if it was just the day I was there but they were disgusting. I had my best friend try one and she also said they were awful, but that they were worse than she remembered.
The second time was not as bad but certainly not much better my food was fine but the waitress was rather rude (and also gave my friend $ 17 in ones as his change).
I’d recommend going to one of the other restaurants in the area if you can

This review is for the slow service coming from the kitchen only. The waitress did all she could do. I saw her apologizing to other tables as well as ours.
My wife and I and our 2 small kids were there on a Sunday afternoon at 3pm. We ordered drinks and the kids meals first, along with boneless wings. The kids meals took a while. The drinks took forever. When the drinks finally came, the waitress apologized for the slow bar service. I could then see her apologizing to other tables as well. Time to cut bait. Since we still had not received our appetizer, we decided to forego any kind of main dish and just ask for our check and have the wings to go. You know when eating with 2 small kids, when their food is gone, it’s time to go. They would not have waited patiently for daddy and mommy to finish their meals.
No problems with the food quality. We had boneless wings with miso sauce. They were yummy on the ride home. Kids had Mac n cheese. It was Mac n cheese. My kids were crazy the whole time. The nice strong margarita helped.

Endless Boneless Wings For $ 10 and shared them with my kids. We had them plain and had sauce on the side. We tried the memphis BBQ, jack Daniels and buffalo which were all good. Had 5 plates of them for $ 10 which was a great deal.

They get ONE star for service. Our waitress was very attentive considering how busy it was. I went with three friends last night. None of us had been there in a long time, so we decided to give it a try.
We were seated in a booth with the sun glaring in our eyes. They have sun shades, mind you. They don’t use them, apparently.
We ordered drinks. The beer and wine list is fairly decent. I ordered the cheapest red. A 9oz pout was $ 9. And it’s safe to say they didn’t even fill it to 9oz. The glass was dirty on top of that.
The menu was huge, but only one vegetarian dinner on the menu. A black bean burger. Described as spicy, but it was very bland. The bun was greasy, and the burger itself fell apart and had to be eaten with a knife and fork. The fries described as seasoned? Only drenched in salt and pepper. They were so salty I needed a tall glass of water.
I can’t describe my friends’ meals taste, but you think they’d accommodate. One friend wanted a particular burger, but without mushrooms. They wouldn’t do it.
Portions were small for the ridiculous prices.
One veggie burger. 2 glasses of wine. $ 30!!!
For better food, go ANYWHERE else up at The Blackstone Plaza.

Bad service orders always wrong slow servers. Food is only warm never hot. Dinning experience is not the best. Loud atmosphere

Amazing Service from start to finish everyone was wonderful! The food is delicious my husband and I both got ribs he had the one with bacon on top and loved it. I had the Jack Daniels kind and it was delicious. The French fries are to notch as well. Only downfall was the slaw it was very dry :(otherwise way to go Fridays.

Last week, my daughter and I went to Friday’s in Millbury. We love seeing Lindsay at the bar, and getting great service.
Now, my daughter never complains, but even she said after 25 minutes, dad, how long does it take to make a chocolate milk (or bring my beer?). She wasn’t happy, and mentioned how slow it was… mind you, this was mid-​week, and virtually no one in the restaurant. I appreciated the manager giving her a free dessert, but it was a bad experience. Not saying we won’t go back.
Not saying we will. Service needs to be better. $ 60 for lunch with my daughter shouldn’t be us begging to eat.

Came with a group of 9 so service was a little tough but nothing out the ordinary for a large group. Waiter was very personable but I think pretty overwhelmed with his amount of tables along with our group. The food is where they failed horribly! The portion size was small compared to the price and it took forever to get food to the table. When it did come out it was overcooked and dry gruel! Overdone chicken and broccoli that tasted spoiled! We also ordered drinks that were great! The bartenders did well by me. In the end the service wasn’t bad and the management tried very hard to make things right. That is why I gave 3 stars ! The kitchen staff should thank the server and manger on duty that night!

Food was good. Glasses were filthy. I mean really filthy! And to have; First: The bartender putting a good Scottish whiskey into such a glass is, well, unprofessional, to say the least! And; Secondly: Then to have the server serve it in such a glass is just reprehensible. Yuck!

I am going to truly say that this had to be a trip to a restaurant with the family that was more of a scene from the Twilight Zone rather than an enjoyable experience.
First I will start off by saying that it seemed that there was no management present on the floor while people were being sat throughout the restaurant.
When we first came in, we waited about 10 minutes without even a hello (with no one waiting) before having someone that looked like they were inconvenienced to sit us but finally sat us in the cramped area of a stool seat with a small bench for the three of us.
The dining room floor was cluttered with garbage all over the area where the waitstaff was punching in the orders. The waitress that came over and took our order stated that the restaurant was almost out of napkins so she was not supposed to give us any napkins so she stole one off of a table that was uncleaned and gave me the napkin. What???
The food that was delivered was both cold and gummy. We were sorely disappointed with our experience here. To top it all off three of the waitstaff were flirting with each other and touching each other at the place where they punched orders in.
The bathroom was out of paper towels and my son said it was out of toilet paper.
We will not be returning here to this restaurant in the busy plaza.

Our family has gone here often. The food is always prepared well and they offer many choices on the menu.
My husband and I went here tonight for dinner and decided to sit at the bar to watch the football game. The bartender, Lindsay, gave us our menus as soon as we sat down, but didn’t come back for our drink order for 5 minutes. She brought my beer and walked away. A few minutes later she came over and my husband asked for his and she stated «you never told me what you wanted.». No admitting she forgot. We asked for second drinks and she obliged by taking our glasses and not coming back. We had to ask her two more times before receiving our drinks. Luckily they have runners for the food so we didn’t have to wait for her.
She had an OK personality but TERRIBLE customer service skills.

I’ve avoided TGI Fridays for a couple years, but when friends wanted to give it a go, I acquiesced. My mistake.
They have no entrees for vegetarians and, frankly, not much more than a smattering of so-​so sandwiches and overpriced meals. To top it off, they screwed up our order, bringing one diner’s meal well after the rest of us had finished. At least they comped us on that.

The menu need to be updated and gets boring after a while.
The combo deals are priced well. The selection is small as well as the portion but what you get is overfilling. I like leftovers.
I got the unlimited soup and salad meal. They are trying to copy applebee’s but not doing as well. The selection is limited to house or Caesar salad. The soup is the daily choice or cheese and broccoli. The bread sticks are warm. The chicken noodle was filled with salt and I ready could not focus on anything but the salt. Not good. Can i say this came from a can (whether in part or whole). The broccoli and cheese was much better. No salt issues. The ceasar salad was crisp and filling (although it came with grape tomatoes which is weird).
Peanut butter pie was delicious.
The kitchen was extremely slow and it was not busy.

We come here often because we are part of their loyalty program and get a free appetizer at each visit. I have never had any complaints about the food. The quality of service varies depending on the time of day and who you get. Some waiters/​waitresses are very good, some less so. The kitchen has never been horribly slow, but its never been fast either. It’s usually somewhere in the middle.
The bathrooms are always clean.