Sweetwater Auto Tag Agency

Never had a bad experience here. The lines are always long and the parking is horrid, but the girls usually work pretty quickly and have never given me a hassle.

I only come here because its close to home, but I’ve never met a group of female employees so rude and with no consideration of the ppl they are serving. While you have to wait a huge uncomfortable line you’re entertained by girls like Carolina who is purchasing personal items while she’s at work and there are about 20 ppl who haven’t been attended to.

This has yet been the worst I have ever seen the customer service is horrible people do not know how to speak to others in a professional matter I have never in my life seen such disrespect come out of one person especially a woman and in Spanish there goes to show that the owner is American and does not speak Spanish Poor guy does not even understand what his employee is doing for his business this is for sure one place I will never recommend it to anyone

One of the girls here is very nice, i think her name was Caroline. She helped me picked out my tag to the smallest detailed. Unfortunately because of other employees this place doesn’t and cannot get any more stars from me. It is a hassle overall to call this place, no one really picks up the phone. When i went to pick up my tag i would hear the the phone ringing off the hook and still no one would pick up regardless of the fact that no one was really busy doing anything. When you come in you have to pick a number and sit down. They will not attend you until at least two other people come in, while no one is busy attending costumers or doing anything as a matter of fact you are still sitting waiting until someone gets bored of doing nothing and calls out your name.

We came just before closing to renew a registration. I came in and took a number while the car was being parked. There were a handful of people in line but the wait didn’t take too long. We had exact change to pay according to the renewal notice but we were told a different amount to pay. I questioned the price difference and the girl mumbled something about a fee. There were a few upset people in there and the employees don’t seem to take peoples shit. They just tell them how it is and not in a polite way, the girl waiting on us even mumbled «Jesus Christ» under her breath while someone else was trying to get their issues resolved. I was somewhat shocked because that would never happen in Georgia. From what it seems, these tag agencies are contracted out and they don’t actually work for the state. This location served its purpose but is a complete dump.

I gave up going to this place. Everytime I go, regardless of the time, it is always jam packed. Go somewhere else, save yourself the headache.
Eek! 1 star!