AutoZone

Great service from Enrique. Friendly, thoughtful and helpful. And I got a superlative Cuban coffee, too!

Don’t go ! Went in for a return Carlos the employee took care of it but then handed me a ticket and gave it to another worker on the other side of the counter and said he will give you the money ! What is this ! Is this a legal business or some two bit casino that for any money back you got to go to the mob boss. Definitely not coming back here again !

The employees are incompetent. Line is going out the door and it takes three employees to help one guy with a battery issue. Meanwhile everybody’s waiting. I just wanted to get a bulb. Waited in line 30 minutes. And I was next in line!

By no means do I know my way around an engine but I can change wiper blades and top off auto fluids. The guys and girl at this auto zone are great! Right when you walk in you’re greeted and when not servicing other customers they always offer to help.
They usually take you right to the area you need and help you grab whatever automotive parts you’re looking for.
Love it! In and out quick!

Went today to check out my battery. I think the manager helped me out this time at the counter. Some young guy and a manager were handling the counter together. But one thing i did not like was that the manager guy picked on the young guy every time he forgot to greet customer or make a common mistake. I guess it looks bad for the customer to see this. The manager seems too strict. Overall, manager seems ok but needs to relax a little and not make working experience there like the army. Other than that everything seems ok. Remember, relax. You guys are doing good. Way better than your competition. I know you are aiming high. Will go back and hope not to see that kind of behavior again.

Get in the zone Auto Zone I love this Auto Zone location service is great and staff is friendly and knowledgeable come see their deals love this place

Came here to replace my car battery and the rep Clement was extremely helpful and courteous. Very chill and honest. He helped clean, test, find my battery warranty, and replace my battery all within 20 min.
I had dock a star for the rep originally helping me… I did not get his name but he was an older gentleman that did not seem to want to help me much and tried to get me to clean my battery myself without understanding that i had no problem to do so but need to know if there was instruction. Because of the language barrier since English is not a requirement in Miami, it was frustrating. Clement saw my struggle and jumped in.
Overall a very clean store and helpful if they can.

Went there to get the battery of my car replaced. The guy said let me see your car, we went outside and he said we cant do it.

Great customer service, fast and attentive, clean and organized!

Helpful people. Who could ask for anything more.
2:30 pm: I walked in to Autozone.
2:32 pm: I noticed a 4 person line
2:35 pm: I was asked if I needed help
2:36 pm: I asked for a/​c cooling liquid for my car
2:37 pm: I admitted that I needed it done NOW because I was driving 300 miles that night and had no a/​c, but I had no idea how to use it
2:38 pm: The autozone employee offers to teach me how to use it. I now have 22 minutes to get to work
2:40 pm: I purchase the do it yourself a/​c kit
2:42 pm: I pop the hood of my ’03 Dodge Stratus (oh yeah!) and the employee guides me as to where the a/​c valve is
2:45 pm: My car now has cold a/​c
2:46 pm: I am pretty much writing a thank you letter to Autozone for having such helpful and considerate employees
2:59 pm: I arrive at work. On time and below room temperature. I am happy

I didn’t set up to go to this location … I ended in this location. Let me explain — in this current economic environment, the value of my time is directly relative to the amount of money expected to be spent.
Sometimes, I rather pay out the 20 bucks instead of spending 2 hours of my time washing the car.
In this specific case, it is a broken hose in my older import. Now I have a couple of highly trusted mechanics, but they come at a high price, so paying $ 75 dollars per hour in labor just to replace a hard to reach hose is at this time… out of the question.
Enter Auto Zone — These guys are helpful to a fault, it is sort of like going to the Dr. A good Dr. You tell them you case, they brainstorm with you and in the end, a viable solution is found.
In this case, we figured that pivot socket would help me reach the clamp so I could loosen the screw… mission accomplished.
I then took the old hose back, again… these store was not my first choice because I have Napa closer (different review) but the other guys are not as resourceful.
So I make the trek back to Autozone with my broken hose, and we brainstorm again until we find a viable solution. A similar hose that needed to be cut to size… but instead of taking the easy way out and sending me out the door on my way to the dealership, these guys take the time and make it their business to find a solution.
Now that is total 5 stars in my book !