Bill Seidle’s Nissan

I will never buy a Nissan especially from Bill Seidle’s Nissan dealership in Miami, Florida. I leased a Nissan Murano and at lease signing they never mentioned to me about a disposition fee. Do you know what a disposition fee is? After you fulfill your lease I had given back car. No damage after inspection. I know receive a disposition bill in the mail for $ 420.00. I called thinking this was a mistake. They told me its in my contract. It’s a fee to transport the car to an auction house. This is ridiculous. If I would of known this information from the salesperson the day of signing I would of went elsewhere. Nissan contracts were rude on the phone. Telling me you should of read contract it’s in large letters. Been trying to contact a manager at Bill Seidle’s Nissan and no calls back from them.

Incredible customer service, they make me feel that we are family, Eliana Ramirez was a professional, she was patient with my wife and me helping to get a better lease and give us us different options without rush, Andres Diaz the financing guy, incredible treat us like he knew us for a long time, I really recommend this dealer for a Nissan car.

Requested lease quotes through
and Bill Seidle’s did not want to provide detailed quotes over the phone/​email. They just tried to get me through the door (when can you come and test drive the car? When can you come in?, etc.). I received an immediate quote right over the phone from Autonation Nissan and purchased the car today. This is how I buy all my cars. Quick painless and hassle free. Too bad Bill Seidle’s is stuck in the old fashion way of selling cars (get them through the door, fall in love with the car, then spend hours going back and forth negotiating until the buyer gets worn out and settles.). Not me. Next time I won’t even reach out to Bill Seidle’s.

I have been a very long time customer of Bill Seidle Nissan and Santos Echevarria is the Finance Manager to see! He works efficiently, quickly and gives your the BEST deals Nissan has to offer. I am talking about 7 cars with him financing him. He truly is incredible. Nissan, hes a keeper.

Few days ago I took my wife’s 2013 Rogue for schedule service to this dealer as is the one closest to us, Manny has always been great in service he is super friendly and he always has Mede me feel like the knows me. Well this time while waiting Francisco Cornejo approached me in a very polite way to talk me about getting my wife to drive a newer car and I told him that it was going to be up to her, I made an appointment for Sunday 12/​21/​2015 to discuss details. Sunday we made it there at 11:28 PM and despite we spent 8 hours there my wife and I got new vehicles. We went with the main intention of my wife getting a newer vehicle but thanks to Francisco Cornejo and Andres Diaz we both are driving new vehicles.
I strongly recommend these two gentlemen, Francisco Cornejo is very polite and understand your needs; Andres Diaz is not your typical finance manager, he is definitely in the business to help you as client get what you want and to help Bill Seidle to sell more cars, so it is a win — win relationship.
Once again great service from the two gentlemen!!!
Thanks,
Cesar

My family and I have been leasing and purchasing cars from this dealer for the past 11 years. The only reason we choose to not go anywhere else is because of Andres Diaz and Carlos Gonzalez. They are exceptional people that provide excellent and trust worthy service. Thank you!

HORRIBLE SERVICE DEPARTMENT. I have taken my 2014 Nissan Rogue in multiple times, for non mechanical issues. 1) My windsheild wiper liquid was not coming out correctly & 2) my brake pedal makes a squeaking noise everytime it is pressed down. Each issue has required multiple visits that last hours only for the «service manager» Javier to tell me nothing can be done, and that these issues are normal on my fairly new car. I have had to ask the sales person who sold me the car to help me deal with this individual. Javier treats me as if I do not know anything about cars because I am a woman. After waiting a whole day at the dealership for them to fix my break pedal noise, he told me that they didn’t have time to fix it, that I needed to come back yet again and leave my car for a whole day. However, I work and cannot afford to leave my car for a whole day– especially when I have been patient and waited countless visits for them to fix my brake pedal. He assured me that it was not unsafe to drive– however why does it make that noise? My car has warranty & maintenance, I should not be treated with such unprofessionalism by a rude manager. I wish I would have never bought my car here.

Horrible customer service, from the operator to the management.

Excellent service provided by Oscar, he worked with me on my credit and was very honest about what car would be most beneficial to my needs. Service center is also very efficient and I’m always greeted immediately! Every time I come here it’s a pleasant experience!

My girlfriend went to service her nissan car at this dealership and they fix one thing an mess up another. We learn that they fix the transmission but left the cover that goes on the brakes not correctly so it rub an made a sound like it the brake where bad. Which it fact with the cover rubbing. I don’t know if they do this to get u back in an try to charge u for brake or if the serves management is not on top of this because the review are very bad for this dealership.

This actually happened a few years back but for some reason the review was in my draft folder.
Recently tried to purchase a car from them under a Nissan employee purchase program… on 2 different occasions they plain old lied to me in order to overcharge me and not follow the rules of the program

I contacted them via thier website to get an internet price and i even gave them the VIN # of the vehicle i wanted and asked for pricing. Finally an Edwin Caldera contacted me via email but did not give me any info. I return the email and again asked for the pricing and gave him the vehicle info. he again returned my email with a generic were here to help you B.S.
Awful experience especially since I had already done my research i just wanted a specific car they had. will not deal with them any more as they just give you lip service.
As you can see by the reviews there are few favorable ones which are probably bogus as they cound’t treat people so differently. I imagine its all bad. stay away.
P. S. They will try to write a response to this review and say they want to help and they are sorry etc. Don’t believe it as they are just trying to cover their tracks.

The worse that you can encounter to buy a car.
My brother’s is dealing with the most incompetent manager to buy me a car. Guevara is his name.
If I have been myself dealing with this brainless person, the deal was off.
The simple question my brother asked was:” what’s needed to do the transaction”. Only two things were requested: copy of driver’s license and proof of insurance. Both documents were produced.
Then it has been an ordeal of piece meal requirements that demand time. Time = money.
You’re warned!
They lost my brother’s biz.
7−8−15 More than a month later I don’t have a freaking Title for the car.
Family owned??? I want to talk to the family and tell them what a lousy business they are running.
7−10−15 Andrea, the General Mgr told my brother that he personally was going to overnight the title to me. I’m stll waiting… Finally, arrived.

I went three months after my first experience. management replied to my review and had assured me I can get 30min oil changes. Even worse experience this time I drive in then I sit in the car for about 8 min no one walks up. I get out and walk up to the guy asking for a 30 min express oil change. He smiled and he said there’s no 30 min oil changes here it’s a minimum of an hour and a half. I left this time I’m never coming back!

had a crappy experience here while car shopping. i wanted to test drive a stickshift versa. yes, a cheap little box just to get me to work and back. i asked to see one and the salesman started huffing like an upset child. finally with my help, we find one in the lot.
he asked for my license and the next things out of his mouth are «there’s no negotiating on that car»! really? why? nissan god with too much cologne said so? i yanked the drivers license back out if his hands and left.
go back to customer service school fool. just because i’m there to buy a cheap car doesn’t mean i may not be your next sales lead… moron.

Awful service! They took over 5 business days just to start working on my car. When I got home the car was pouring gasoline, yes, you read right, not licking, POURING! They had to send a towing company at their expense. Another two more days to fix my car. They broke my rear radio.((I have a minivan). They confronted the mechanic and he said that NOBODY touched my radio. Guess what, after few days while cleaning my car I found his tool under the seat! How the hell your tool is there if you were never in the back of my car?. I do not recommend. I paid 650 dollars for them to ruin my car.

The number one reason why I decided to purchase my truck here was because it was the perfect moment. I originally came for the Frontier but after comparing with other dealers, competitors, and shopping for more than a month, they were able to offer me a Desert Runner at a lower rate due to them having an over stock on the model.
Negotiating was tough but the sales rep was very easy going, very professional, and wasn’t too persistent.
It has been 5 months now and I am glad to report that the vehicle is doing great! The only reason I didn’t give them a 5^th star is because all the sales rep and the majority of the employees I deal with only speak spanish making it difficult to communicate at times.

Absolutly loved my car buying experience here. They gave me a heck of a deal for a 2014 Desert Runner after shopping and comparing with various dealerships for a month.
After 3 months I am very satisfied I made my purchase here. I also just placed an order for all terrain mats to be delivered over night at no additional cost!
⁴⁄₅ because my salesman only spoke Spanish and it made my negotiations more difficult. They also keep spamming my email for a survey I already completed.
If you are in the market for a new vehicle, please visit this place as they will offer you the best deal they possibly can. The finance department will not waste your time and give you the numbers direct, no bs.

Sent in a online quote request for a 2014 Nissan Versa Note through Yahoo Autos, and within 5 minutes got an email and a phone call from Christian, their Internet Manager. Christian was polite and answered my questions directly and without hassle or unsolicited information. I set up an appointment for a Saturday morning to test drive the car, and the entire process was smooth. No surprises with the numbers and in fact the quote at the dealer was a couple hundred dollars lower than the quote over the phone. We negotiated a little and Christian was quite amenable with the counteroffer and quickly came back with an offer which was acceptable and quite a bit lower than invoice. Main thing is that there was little to no pressure and no notorious dealer sales gimmicks. I was concerned about the financing but again they were open and willing to work with me, not just with Nissan’s finance company but other banks as well. As a result, got a decent finance deal and we were out of there in just over 3 hours.
Everyone has their own experience at dealerships and take this review for what it’s worth, but I left with a very good impression of Bill Seidle’s and their team. In particular, Christian their internet manager and Fernando the finance manager. My advice to anyone shopping for a car is to not only do your research but try to deal with the internet department as they are often willing to work harder with customers since they assume that someone doing research online is armed with information. Thumbs up for Bill Seidle’s!

The dealer will tell you he can get a certain discount without mentioning the final price, draft a contract and tell you that it needs to be signed before the end of the day, or the deal is off.
Almost $ 3,000 more than I could afford, and I couldn’t take a night to think about it.
I walked away from this deal, even if the dealer himself seemed like a really nice guy.