Dog Charm Pet Grooming

These people are THIEVES! There’s really no other way of putting it. We took our Yorkshire Terrier there yesterday for grooming at around 10 am. When we finally got a call to tell us he was ready (well after 2 pm), we couldn’t believe how very similar he looked to when he was dropped off.
He usually gets bathed at home fairly often so he never really smells like ‘dog.’ Surprisingly, when we picked him up he smelled more like dog than when he was dropped off. Frankly, I can’t say with certainty that he was even bathed. His hair was the exact same length. As a matter of fact, his bangs are still too long for the poor thing to see and he refuses to have them pinned back with anything (I think he feels he looks girly with clips in his mane). Thankfully, they cut his nails as that would have been the straw that broke the camel’s back.
Needless to say, we left the establishment and didn’t pay these people a dime as it is now the 2^nd time that they pretend to groom our dog and don’t. What’s interesting is that he normally gets taken to the Dog Charm at 1562 South Dixie Hwy., and those folks do a great job. He’ll be getting dropped off there Monday morning so they can right the Brickell location’s wrong. We will not be returning to the Brickell location EVER!