Holiday Inn Express Miami-Arpt Ctrl-Miami Springs

Cheap hotel close to airport, but the room in the first floor was really ugly: no possibility to close the curtains, air condition smells and is loud. Furniture old, or should that be retro style ?
Breakfirst was quite ok. It was just for 3 nights, but next time in Miami I will choose an other place.

The continental breakfast was surprisingly tasty and Trisha, at reception, was delightful… The room and everything else was basic, as was too be expected.

This hotel was just okay for a one night stay. It’s a bit outdated. I often stay at Holiday Inn when I travel and was shocked that this one didn’t have a fridge at least. Power sockets were limited as well. I can say the bed was comfortable at least.

Average hotel at a decent price. Stayed here for two nights. The rooms are a little dated and I wish they would add USB plugs. The refrigerator didn’t get cold at all.
The hotel also doesn’t have any extras — no pool or fitness center. Not even a courtyard.
For positives — very close to airport, good breakfast, nice hotel staff and strong wifi signal. The area around the airport and this hotel is a little sketchy though. The next time I’m in Miami, I won’t stay at this hotel. Not because of the hotel but because there aren’t many places to eat and the neighborhood is run down.

Incredibly helpful staff (especially Nelson at the front desk), but a very mediocre hotel experience. The internet barely worked, and we had facilities issues (including trying to open the lock to our room).

I checked in here really late because of a late flight and Rodrick took care of me. He was friendly and signed me up for the shuttle that can take you to the port the next day. The shuttle is 10pp per trip. Definitely cheaper than taxi. The room was large and clean and the breakfast was free! Can’t complain. This will be my go to hotel in Miami! Yari was helpful as well!

This is a typical no frills airport hotel. The front desk staff and manager are always friendly, cheerful and welcoming — and that’s the nice part.
The room smelled like menthol arthritis cream, the AC is noisy and musty smelling. The toilet required me to hold the flush lever down while it did it’s job. The carpet is dirty, smelly and after wearing white socks they were a disgusting brown/​black color after just a few minutes of walking around.
There are a lot of South Americans who stay at this property and they obviously leave their manners at home. A lot of yelling in Spanish and Portuguese in the hallways, excessive door slamming in the middle of the night and they pile their trash outside the door for others to step over. Various local pizza joints slide their menus under the door like clockwork which are obviously scams.
Breakfast menu is acceptable with yogurt, coffee, bagels, English muffins, etc. The eggs are obviously powdered and have virtually no taste. The cheese omelets have been previously frozen and are bland and usually cold. The sausages are oaky as well as the crisp bacon. If you like bacon, get there early as guests often gorge themselves on the bacon taking pounds of it back to their room leaving nothing for other guests. The coffee urns are a nice touch but the coffee is often weak it’s like drinking flavored hot water.
Parking is a serious issue. There are 6 or 7 parking spaces under the hotel in a garage however the hotel staff tends to park there. The parking lot often floods and parking is very tight between cars. The smell of urine permeates around the cars in the lot from time to time. Security is a challenge so don’t leave valuables in your car.
There is an IHOP next door with the typical menu but be prepared for a wait even when they are not busy. The epitome of inefficiency. A sports bar, Subway and McDonalds are within walking distance. Since this is a shady neighborhood walk in pairs and leave your ipad, purse, etc. in the safe at the hotel.
Now for the nasty part. BEDBUGS! I found several bedbugs on my sheets and managed to photograph a few of them with my phone. Placed a white sheet of paper on the floor under the desk and noticed dozens of them. Called the desk and they moved me to another room. No bedbugs but noticed pubic hair on the floor around the toilet. I checked out the next morning.
I will never be back to this location. Yes it’s location is convenient to the airport but there are other places which are not as disgusting as this place.

The neighborhood is pretty shady and the hotel building pretty run down. That is something that I can usually live with. However they said that there was no card on file (my company booked this for me) and told me i needed to pay cash for the room, which I had never heard before, so i thought that was weird. Ended up allowing me to pay with my personal card and instantly charged the full amount to my card instead of just putting a gold on it. I finally get up to my room and the A/​C didn’t work and the toilet ran. Requested a different room, which they didn’t have an issue getting me. Once getting back up there the keys didnt work. Finally got it all fixed and got in the room, which is pretty outdated but not horrible. Definitely not what i expected from a Holiday Inn. Definitely will not stay here again.

I, uh, have mixed reviews about this place.
On the plus side, it’s conveniently located, clean, and close to on par with other Holiday Inn Express locations. My room was comfortable and had plenty of amenities. It’s also just a few minute ride from the airport terminal. The breakfast featured a good menu of items including hot selections.
On the negative side, this place lacked amenities. Would you like a pool? Oh, that’s two blocks over at our sister hotel. Fitness center? Yeah, we’ll call you a cab to take you to the local rec center. The airport shuttle also seemed flaky. It is supposed to run every half hour. I waited over an hour, and only caught the shuttle after a phone call prodding. The Internet service is also flaky, and it’s no wonder, the wifi access point was actually in my room. I can only wonder how many problems they have had because some guest unplugged the access point in their room.
I don’t regret my stay, it was nice for a brief overnight and especially if you get it at a good price. But given the selection of hotels in the area, I doubt I would stay here again.

This is a pretty much no frills hotel. I just needed a place to crash for 5 – 6 hours before my next flight at 5am. I only used the shuttle, so keep that in perspective.
For $ 54 on Priceline, it was worth it.
Coming from the airport, I called to see if the shuttle was arriving at 10:00. The operator said I may have just missed it and said it runs every 30 minutes (on the half hour and hour). So I waited and waited and the nondescript, dark blue shuttle bus picked us up at 10:30, just as they stated. Note, the shuttle runs a lot less often than other hotels — I saw others pass by 3, 4 times while I waited.
I had no problems checking in at the front desk. They suggested to tell them when you need the shuttle, so I did. I highly suggest that you do so as well to make sure it’s actually ready for you. Next morning, they even called me to remind about the shuttle, 5 minutes before my scheduled departure.
The room itself was functional with its A/​C, plain HDTV, 30 basic cable channels, and a clean bathroom. The hallway was freshly painted and clean although the structure of the building was likely 30+ years old.
Like most other things in the world, you get what you pay for. If you’re looking for a place to crash for cheap near the airport and don’t care about breakfast buffets (they have one, but I didn’t use it), space for parking, pool (note, I saw their pool isn’t on site, they have a shuttle instead that takes you to a different hotel a couple minutes away) and whether or not the TV is the newest model on the market, then this is suitable.

Allow me to qualify my opinion:
We weren’t looking for much… just a place to crash during an overnight layover. I stay at HI Express all the time (platinum elite priority club member) and I know what to expect from this level of hotel so booking it seemed like a good move.
We waited for the shuttle for over an hour and a half as we watched shuttles for other hotels (including two other holiday inn’s) pass us by filled with happy patrons. Finally, after the third call, the kid working the front desk admitted that he couldn’t find their shuttle driver and that he’d been lying to me when he assured me that the driver was «on his way» during our previous two calls.
The Internet speed tested at 1mb slower than the third world country my wife and I just flew in from, the first room they gave us smelled like an ashtray, the second room they «upgraded» us to smelled like a water damaged basement, and the mattress felt like they found it on the side of the highway.
Believe me when I tell you that the floor of Miami International Airport is cleaner than this place and I wish we would have slept there instead!
I am writing Holiday Inn Corporate to alert them that this place is hurting their good name.
Fellow Unilocalers– DO NOT STAY HERE!!!

The staff was super attentive and caring. They receive 5 stars. The room not so much gets 3 stars so the average is 4.

Ok. People this is not the Ritz. It is a nice Holiday inn near the airport. There is transfer shuttle service from the airport, look for the Miami Springs shuttle (because there are two Holiday Inn shuttles). The beds were comfortable with clean sheets. There is a full breakfast included in the mornings. One of our rooms had a microwave and fridge, the other did not, so you must request if you want the microwave and fridge. This is a low cost hotel, with slow elevators, but the beds and room are clean. Do not expect the Ritz. We did hear some airport noise at night.

Both the Holiday Inn chain & this hotel treated me like they didn’t care about me.
I wanted to use points, as I had enough for one night’s stay, though not enough for the three night trip. The website only told me I didn’t have enough points to cover the stay, did not let me book, & did not advise how to go about using the points with money. So, I booked thinking if I called I’d get taken care of. Instead I got the run around. The local hotel told me to call priority connect that they didn’t deal with online booking & points. Priority Connect first told me they could cancel it & use my points, but i would be obligated for the first reservation. What!!! They wanted me to pay twice!!! They the told me I booked a prepaid stay & they don’t deal with the booking or handle money the local hotel does. They told me they would contact them & get back to me. And I never heard back from them.
I then tried to discuss this when I arrived with the same futility. They would do nothing for me because it was prepaid & that was their policy. Appartly I was supposed to know I needed to create two reservations to use the points for a night & cash for the other two. And I’m guessing I would have to contact them later to make sure my two reservations could be in the same room & I wouldn’t get moved. What a hassle, but this is what I was told.
This chain basically said to me more than once they could care less about me. In the future I will avoid this chain when I can. Country Inn & Suites has never treated me this way — I highly recommend them.

This is not a very nice Holiday Inn Express, as they go. In fact, I have had much worse accomidations at HIE than any other chain. Filthy towels, tons of noise from other rooms, incredible airport noise all night, and, finally, ANTS!!! Sitting here typing I am killing two ants a minute — no excuse for this. Shower was feeble and dirty, toilet will barely flush (and don’t DARE fill it with paper), and a pretty lame breakfast buffet. If I didn’t need to spend the night close to the ship docks, I’d pick another hotel. I’ve stayed here twice now, and it’s getting worse each time.

Not the best Holiday Inn Express I have stayed in. The first room we were put in, the shower was broken. Breakfast didn’t have a great selection. We were supposed to have a port transfer in the morning and the company didn’t call ahead to see how many were waiting to transfer before sending one van to accomodate 15 people and luggage. Thankfully they re-​routed a van from Ft. Lauderdale to the Miami port instead.
The front desk was very nice and accomodating. The service staff didn’t speak English. When I asked the lady working breakfast for the sugar for coffee, she said «no English».
I would stay here again only if I had to. The airport is so close and the hotel is not sound proof in any way. And no room should EVER have a broken shower! That says many things to me, including when was the last time they turned on the shower to clean it?
And the wifi – you have to call the desk to get them to give you the code for the wifi.