Sears Outlet

Let’s just say the store manager took care of my broken/​dented fridge by replacing it with an new one I was able to pick out. I appreciate his customer service and help with that process. What I still continue to have issues with is the delivery process… not sure if it’s a sears wide thing or just outlet problem. Needless to say my new fridge is here, not dented, and working. That’s all I ever expected.

We have had excellent and not so great service at this store. If they have what you want, the prices are good. We bought a French-​door refrigerator. The salesperson was amazing. She was helpful and quick at checking us out. Then the refrigerator was delivered. The gentlemen were polite and very nice. I gave them a good tip. Later that evening when I finished working, I noticed an area rug had been moved in front of the refrigerator where it does not belong. I moved it back only to notice a huge scratch on my wood floor. The guy had tried to cover it up! I called the store and was told to call another number to report a claim. I called that number and the gentleman took down my information. No one was seriously concerned that their delivery man had tried to cover up damage to my floor. I understand that things happen, and had he mentioned it when he was here, I would have no problem. Now, two days later, no one has bothered to call and apologize or offer to fix my floor. This is unacceptable!

went to the sears outlet to browse for bargains, lucky me i found a couple, this is your normal sears outlet nothing special to say here. just the luck of the draw when shopping for good deals