Superstition Plumbing

Would highly recommend. We had a toilet leak. The company came at their designated time and were extremely polite, and the resolved the problem. The service person even wore booties into the house each time he entered, so as not to drag any debris into our home. Some other ther companies we have previously used, didn’t even clean up in the area they were working on. This was the most polite service we have ever used. Don’t hesitate to call this company. We previously have had numerous other local companies, and none compare.

This is a awsome company, if you want it done right call this company and you can trust them to do the work righgt!!!

This company was referred to me by another homeowner who works for the condo community. I called them… big mistake. When I called I told them my shower was leaking into the downstairs unit and needed to find out how much to fix it. They said no charge for them to come out and give me a «bid» there would only be a charge if they had to come out and do any work to determine the problem. Justin came out and spent less than 5 minutes looking at the shower and told me the waste overflow and drain assembly needed to be replaced. He said approx $ 300-​$ 350 to fix. I wanted to call around and check other plumbers to see if I could get a better rate on the repair as my budget was really tight. Before leaving he tried to charge me a $ 69 diagnosis fee. We went back and forth but he eventually waived it. He said free for a bid but if they have to determine a problem its a charge. Which of course they didn’t tell me when I called to set up the appointment in that I explained the problem and was clear that I wanted someone to tell me what needed to be done to fix it and how much to come out. That should have been my first clue. I asked for a written estimate and he said that he would submit it to the owner and they would email the estimate. He also warned me sometimes the owner changes the prices, probably trying to get me to just tell him to do it. I have never heard of the person coming to your house not being able to provide me a written estimate on site unless they needed to go back to the office and research parts. They didn’t take my email address, so i had to call them back and give it to them Tammy answered and was really cold, she was probably mad she got caught in a lie. This was 3 days ago and still no email. After calling around, I decided to have them come out and do the repair since they already were out and were familiar with the situation, the pricing was ok and it was going into the holiday weekend and it was something that really couldn’t wait. I called Friday at 1pm to setup a Sat appt. They said all their plumbers are off for the holiday weekend they are only doing emergencies this weekend and the soonest they could get to it is Tuesday. They were going to contact Justin and call me back with a time they could do it and a firm price. They never called me back and left me hanging over a holiday weekend knowing full well this was a major problem for my neighbors. I had to scramble and did find a good plumber over at Arties Master Plumbing in Tempe (read my excellent review for him) he fixed the problem for a fraction of the cost less than $ 100 all that needed to be done was to replace the water overflow faceplate and gasket. So in order to make more money they quote things that may not even be the issue. Run away fast from these scam artists.

Fantastic service from these guys. I had a main line burst and needed it fixed fast. Justin came out and took a look at the situation. They came back the next morning and started right away. The job ended up being more in depth then originally thought. (Thanks home builder!!!). Justin and crew didn’t charge extra and were finished the same day!!! Honestly some of the best customer service I have seen in a while!!! I will recommend Superstition Plumbing to anyone in need!!!