Jack in The Box

Terrible service. The teenager working the counter didn’t pay attention to the customers. Sadly I didn’t look in my bag until I was on the road and about to take a bite when I realized it was covered in bacon. I’m allergic to pork. Had I bitten into it, I would have died.

Shady service! Nobody in line and they made us pull forwards and then backwards a couple of minutes to get our «fresh food». Why can’t you just let us watch you make the food?!
The guy was just a complete jerk about it all. First no probably last time we go here.

Been to many Jack in the Box’s this week due to their Superbowl free burger coupon. This was the worst store in the Tempe/​Mesa/​Higley area by far. The store was clean and good looking, but the staff was clueless about time management and organization, even with the occasional help of the manager. Most of their efforts were for the drive thru orders which is good, but after 15 minutes of waiting for an order of a single burger, I had to go outside and walk around for some fresh air. After twenty minutes it was finally ready, but it was waiting not under a warming lamp, but in the manager’s office. I also saw another customer’s burger returned as she wanted no lettuce on it. This place needs training pronto.

This is the Jack in the Box right by my house and I’ve gone to this one plenty of times late at night when me and some friends are hungry. I’ve never had a problem with them having to do multiple orders through the drive through and I’ve never had any complaints. However, tonight when me and my 2 friends went to get some food, my two friends ordered on separate tabs and when I started to order I was rudely cut off and she told me we could only do 2 orders and when I started to ask why she cut the mic off and ignored me. The employees name was Alexa and it was Tuesday ²⁄₉ at 12:30am. She was very rude and refused to let me order. I will not be coming back to this Jack in The Box

Stopped in for breakfast. Employee was too busy talking to the manager about the upcoming weekend to even acknowledge that I was standing at the counter less than 3 feet away. After being ignored I decided to leave and eat breakfast at Carl’s Jr down the street. Added bonus at Carl’s Jr is a 10% Veterans discount. I’m sure I will not return to this Jack In The Box on the corner of Power Rd and Ray Rd!!! Don’t waste your time. Many other choices close by with better service. Not saying much as any service would have been better than just being ignored completely!

It is a fast food joint so you either like the chain or you don’t. The difference from store to store is the service. This location has provided great service to me for the 14 months I have been going here. As a chain I think they have a good variety of tastiness. The only downside I have encountered is the frequency of wrong orders which I would guess has been once every 15 or 20 trips (yes, I am in their drive thru a lot).

Rude service. 1230a saturday 10.24.15. Didn’t say «hi» at drive thru… said «what do you want?»…seriously, thats the first thing she said when we pulled up. So I ordered — politely– and when we pulled up to the window she didn’t say a word. just took my card then gave my food… no «hello».no «your total is $xxxx»…no «thank you»…no «have a good night»…nothing…just handed over the bag and turned around and went about her business. I never complain, but this was ridiculous. Who owns this joint? If you are the owner, get your butt out of bed and go thru the drive thru and see what kind of service we really get.

Worst Jack in the Box ever. The chicken tenders were pure fat, most of the drinks were out, & it was super trashy. Never again.

One of the best jack’s I’ve found in the east valley. Food always tastes good, looks like the picture, and the smoothies don’t taste like chemicals like at the location in Tempe on mill.

By far the worst customer service ever. Not only did it take 5 minutes for me to get help, when I finally did. They were rude as hell! Ridiculous!

Almost 5 stars on this run. The bag or our food smelled like chemicals. It was concerning. I’m almost ready to give birth and I woke up with a hunger. I’m hoping the smell was only the bag. I ordered breakfast this time, which I’ve never tried before, and it hit the spot! In comparison to McDonald’s breakfast, I would say this is a more filling combo meal. I didn’t like that I got charged for extra bacon when I was subbing it out for sausage. That was annoying. Anyway, it hit the spot, but beware of those chemical smells!

NASTY– MOLD— GROSS!!!
Everyone was standing around talking when there was Plenty to be cleaned everywhere!
The food was– regular food.
I went to put ice in my toddler sons cup to get some water and there was MOLD all over the ice spout! I showed the manager– they put an «out of order» on the machine but then decided to mop the floor instead of cleaning the machine. Mind you this is the floor that they would need to stand on to clean the machine!!!
Will not be back here– if something as simple as the soda machine is nasty, what else is nasty in this place! GROSS!!!

So… JIB is a fast food joint that prides itself on highly processed food with an outrageous caloric content…
But, when it’s the only place open within a 5 mile radius at 2am and you have slightly inebriated friends who are hungry, choices become extremely limited.
Open at 2am? Yes.
Fast Drive-​Thru? Yep. 3 cars = 5 minutes.
And you know what, working in fast food is a thankless job, so if you can work the 2am shift and do it with a smile and use thank you and please and can make jokes, I commend you. The lady working the drive thru was very pleasant — I was surprised.
Anyways, anything could have been in the space of land and as long as it was open we would have gone for the drive thru.