Magnolia Ranch

I love living at Magnolia Ranch! The office staff is always very friendly and remembers me. Since the new management has taken over, multiple improvements have been made to the property. In the summer, fellow residents are always out enjoying the weather so you get to know people in the community. Also, the location of the property is great — close to the highway and lots of shopping but also in a quiet neighborhood. This is by far the best apartment I have lived in.

My family and I have lived here for almost a year and we love it. We live in a 2 bed, 2 bath and everything is so spacious. We have room for all of our furniture and still do NOT feel cramped! One of the great things about Magnolia Ranch is the washer/​dryers in units, no trips to the laundromat for us. We have met several good friends at Magnolia Ranch because they do a few events for the residents each month. I’d definitely recommend it.

I have been here 9 months and rest assure I will be leaving at the end of my lease. Management does NOT care about your issues. I have complained about my neighbor and his cigarette butt issue and nothing has been done, I have complained about the trash pick up at your door 5 or more times and right now there are 10 bags of trash sitting outside my neighbors front door. And yes parking is impossible if you get home after 9p. One other review said a 50 foot walk, not even close, 200 yards. I would keep looking if I were you.

Just moved here in November and all I can say is don’t waste your time or money. First of all if you need anything done to your apartment forget it! It took them almost 2 months before coming out to fulfill basic maintenance requests. I wonder why they even have a phone line because you can call 3 – 4 times and no answer, and they don’t bother returning voice-​mails either. Overall the management is crap, they put on a fake smile and promise you things but never go through with the things they say. I’ve never regretted signing a lease like I have here. I’ve lived in several apts so I know what to expect and the fact that they don’t take responsibility for their mistakes just baffles me. You get typical excuses like «we are short staffed» or «we are really busy.» Here’s the thing, I work in customer service so I have a lot of patience and I am very understanding. So for me to be as upset as I am and handling my problems directly with corporate says a lot. Everyday I wish I could void my lease. You really get what you pay for here. Stay way from this place.

Just left this apartment after a full year (plus 2 months) of lease, I think I can fully summarize a couple of things:
Pros:
— Notifications: If management is planning on doing something (anything) to your building, your area, or not even your area, they’ll let you know. They’ll let you know by email, by a note on your door, and even text message.
— Updates from new management: So earlier this year, a new management took over ownership of these apartments and the resulting changes are great! Recently vacanted apartments have received kitchen upgrades, all (most? reading some reviews…) apartments have upgraded toilets, new dog park, upgrades to the pool, stripping/​painting of parking lots, new lights/​fan fixtures, and valet trash.
— Rent: It’s cheap for McKinney… one bedroom was a little less than $ 800 for me and with water, pest, trash, cable fees, my monthly total was about $ 850.
— Parking: 95% covered parking, all free. It’s pretty difficult to find a parking spot NOT in front of your building. And if you can’t find one, the most you have to walk is 50 ft.
— Location: At the corner of 75 and Eldorado, it’s super convenient to get on 75 or 121 and everything you need is a short drive away.
— Packages: Large packages are often dropped off at the front office instead of your door. You’ll get a notice on your door or in your mailbox to pick it up from the office. Never had an issue with it, even during the holidays. When I ordered a huge piece of furniture and it was dropped off at the office, maintenance was able to deliver it to my apartment the next day.
Cons:
— Cable: Cable of $ 40 is added to your rent, no matter what. I don’t have a TV (who needs TV when you have internet…) so this wasn’t a great deal for me. At all.
— Maintenance: I didn’t have much trouble with my apartment at all, but the little issues that I did have took forever to fix. My issue? Light bulbs keep burning out. And it took me 3 service requests and a trip to the management office to get two light bulbs replaced.
— Fitness Center: pro is that with a keycard, it’s 24-​hour access. Con is the maintenance on the equipment. While the space is large, some of the equipment have crooked bars or missing pieces. The place could use an upgrade.
Not sure on the actual difference between Phase 1 and Phase 2. When I first moved in, I asked about it, and the associates couldn’t really tell me a difference.
Rent changes:
12-​month renewal was about $ 50 monthly increase ($ 850).
6-​month renewal was about $ 950.
Month-​to-​month rent was about $ 1200.

As a resident who has lived here for 8 years, I think the new management company has been doing a wonderful job making the apartments a much nicer place to live. The improvements are beautiful. The maintenance staff which has a star in Brandon who is always prompt, courteous and listens is a nice change. The management staff lead by Kelly, Candace and Mahogany are also so friendly. I love living here…

As a resident here who just renewed her lease I obviously don’t hate it here but I’m not thrilled about some things So here’s my fairest review I can give.
Pro’s
— if you are just moving in from what I see the inside upgrades are really pretty.
— Brandon the maintenance guy is amazing. And just a really nice man.
— we just discovered their new dog parks they built and this was such a huge plus because we actually feel like they are keeping some of their promises.
— they keep up with their lawn because of the golf course.
— they allow big dogs and lately most everyone takes care of their dog mess.
— our side has friendly quiet neighbors
Con’s
— the renovations are somewhat sloppy. They «painted» our building so poorly that there is paint all over our front door.
— they will send out letters saying your building will be getting new toilets and as far as I know my apartment never did. So for two days I shoved my large dog in a kennel for nothing.
— there are ant piles everywhere and it’s never going away. Don’t even expect it. Even if they do treat it. The little boogers will just reappear. It’s not the apartments fault.
Honestly this place is better than most. You are right by the freeways and you don’t have to be bothered if you don’t want to. But the reconstruction and upgrades can be annoying. Especially the sloppiness or the lack of upgrades.
As I’ll be purchasing a house next year I’ll see how my move out goes. Seems like that is the issue with most.

*** Formerly FAIRWAYS AT WILSON CREEK (search reviews under that name for an excessive amount of complaints with the property), however the staff and «managers» remain the same– extremely rude, exceptionally unhelpful, and especially unprofessional. I assume they are attempting to escape the horrible reviews associated with the name ‘Fairways at Wilson Creek’, as well as slapping on some paint and calling their mediocre efforts a «renovation.» You can put lipstick on a pig, but it’s still a pig– or should I say, it’s still the Fairways.
**Also, after many attempts at settling the issue with the ungodly charges I received upon move-​out, the Business Manager has not even come close to correcting her «mistake» of reporting my account to collections. She assured me she had contacted the collection company, Hunter Warfield, but they have no record of her calling, emailing, or faxing them anything.
Let me start by saying– I’ve worked in the apartment industry and I understand how difficult dealing with everything that goes into managing a community can be. That being said, the Fairways at Wilson Creek leasing agents and management is beyond unprofessional. I wish I could score them a negative 5 stars.
This place was the absolute worst apartment living experience I’ve EVER had. Upon seeing the model apartment, I felt that I was getting a deal with the low prices. However, upon move-​in, NOTHING was ready, the smell in my apartment was awful, the carpet stained… just NASTY. I demanded they replace the carpet (which smelled like pure cigarette smoke) because my son is sensitive to irritants like cigarette smoke and was breaking out. They finally got around to it, but at their convenience. They acted like they were doing me a favor by replacing it!
I had a «pond view» which became a gnat-​infested hell that they would NOT take care of. Pest infestation was horrible inside and outside of the apartments.
The leasing staff are both incompetent and less than helpful. I actually had become friends with a few of them until the Assistant Manager, developed a personal issue with me. This was reflected upon move-​out when they tried to charge me over $ 1100 for carpet replacement, cleaning of the apartment, and 2 very lightweight nightstands that i had left behind. I am all for paying what i owe– but there were NO STAINS on my carpet, and when asked, I was only provided with black and white pictures of the «damage» in the apartment, which did not include ANY stains. I tried to talk to the new manager (there have been 3 different managers in the 14 months I lived there), but she was extremely unhelpful and unwilling to do anything to correct it. I will be contacting Orion property company this week to hopefully settle this.
Also, the Assistant Manager has been speaking about the issues of my account with my ex-​neighbors calling me «just another resident who’s trying to avoid move-​out fees» and saying that the manager knows that I’m «just crazy.» I can more than afford to pay the $ 1100, but I will not pay for damage that was not there and cannot be proven. I’ve heard that apartments do this to people when they moved out, but I never believed this type of unprofessionalism exists. I was proven wrong by the employees at the Fairways at Wilson Creek. I would NEVER recommend this place to ANYONE.