Fairways At Wilson Creek

I like the new management company — they have added class to the facility. I was going to move to get closer to work, but that ended up not working out and they acted as if I never skipped a beat. Got me my same apartment and I never had to make a change. The thing that makes it so great here is the maintenance — I had a broken toilet — Brandon came and fixed it wrote a sweet note to say to have a great day and although he did not know, I was having a huge project gone wrong and those simple words healed my strained head and heart. I had a new confidence to tackle the problem and it was just a normal part of his demeanour. Most apt techs could care less and he and his staff work seamless to get it fixed right and fixed the first time. Bravo also to Can (dace, Mahonogy and Kim (think that is her name — she is the mgr)
Highly recommend!

*** Changed their name to MAGNOLIA RANCH, however the staff and «managers» remain the same– extremely rude, exceptionally unhelpful, and especially unprofessional. I assume they are attempting to escape the horrible reviews associated with the name ‘Fairways at Wilson Creek’, as well as slapping on some paint and calling their mediocre efforts a «renovation.» You can put lipstick on a pig, but it’s still a pig– or should I say, it’s still the Fairways.
**Also, after many attempts at settling the issue with the ungodly charges I received upon move-​out, the Business Manager has not even come close to correcting her «mistake» of reporting my account to collections. She assured me she had contacted the collection company, Hunter Warfield, but they have no record of her calling, emailing, or faxing them anything.
Let me start by saying– I’ve worked in the apartment industry and I understand how difficult dealing with everything that goes into managing a community can be. That being said, the Fairways at Wilson Creek leasing agents and management is beyond unprofessional. I wish I could score them a negative 5 stars.
This place was the absolute worst apartment living experience I’ve EVER had. Upon seeing the model apartment, I felt that I was getting a deal with the low prices. However, upon move-​in, NOTHING was ready, the smell in my apartment was awful, the carpet stained… just NASTY. I demanded they replace the carpet (which smelled like pure cigarette smoke) because my son is sensitive to irritants like cigarette smoke and was breaking out. They finally got around to it, but at their convenience. They acted like they were doing me a favor by replacing it!
I had a «pond view» which became a gnat-​infested hell that they would NOT take care of. Pest infestation was horrible inside and outside of the apartments.
The leasing staff are both incompetent and less than helpful. I actually had become friends with a few of them until the Assistant Manager, developed a personal issue with me. This was reflected upon move-​out when they tried to charge me over $ 1100 for carpet replacement, cleaning of the apartment, and 2 very lightweight nightstands that i had left behind. I am all for paying what i owe– but there were NO STAINS on my carpet, and when asked, I was only provided with black and white pictures of the «damage» in the apartment, which did not include ANY stains. I tried to talk to the new manager (there have been 3 different managers in the 14 months I lived there), but she was extremely unhelpful and unwilling to do anything to correct it. I will be contacting Orion property company this week to hopefully settle this.
Also, the Assistant Manager has been speaking about the issues of my account with my ex-​neighbors calling me «just another resident who’s trying to avoid move-​out fees» and saying that the manager knows that I’m «just crazy.» I can more than afford to pay the $ 1100, but I will not pay for damage that was not there and cannot be proven. I’ve heard that apartments do this to people when they moved out, but I never believed this type of unprofessionalism exists. I was proven wrong by the employees at the Fairways at Wilson Creek. I would NEVER recommend this place to ANYONE.

I typically do not write reviews as often as I should, but I could not help myself this time. I recently moved into Fairways at Wilson Creek, which I am told just changed their name to Magnolia Ranch, and I could not believe how much they stood out from the rest I looked at! First, the place is BEAUTIFUL! Overlooks a golf course & has everything you can imagine to do, even a tennis court. The BIGGEST gym I have ever seen for an apartment complex. The customer service was the best I received through my journey! They really took the time to get to know ME. They are going through some new upgrades & were so excited about what they could offer me, I could not wait to move after I left there. My move in day went flawless & I have no doubt I will love it here. HANDS DOWN, I recommend moving here!

Worst place to live, very ghetto, bunch of residents are young people that like to party and smoke weed, not to mention that you can hear everything through walls and ceilings/​floors. No matter how many times they change ownership, the same management stays and they all suck, they’re rude and don’t do anything about complaints and stuff, to fix issues inside your apartment, they take days to send somebody, bunch of nasty people with dogs don’t pick up after them dogs. YOU’VE BEEN WARNED. DO NOT MOVE HERE! Rent could be cheap but cheap stuff is not bueno

I wouldn’t even give this place one star! DO NOT move into these apartments! I repeat DO NOT move into these apartments! First off the maintenance SUCKS! It takes them OVER a week to come fix your stuff. When my fiancé and I lived there, we lived across the street from one of her leasing agents. She was VERY unprofessional! ALWAYS coming over AFTER HOURS to tell us what we could and could not do. She came over in sweat pants, hair in a bun, ZERO makeup (which she GREATLY needed). My fiancé would be outside and she would come over to him and be like «you look like my baby’s daddy.» I mean who does that?! My fiancé and I went to the manager. She was VERY rude and gave us a «I DO NOT CARE» look on her face. She told us she would have a word with the leasing consultant. The problem DID NOT change. So we told them we were going to break the lease. We tried to settle nicely and not pay the fees because the whole reason on why we were leaving is because their apartment complex SUCKS! Needless to say… They tried to charge us $ 2,000 something dollars. The bill went to court and claims and we got lowered to a $ 1,000 something. My fiancé and I paid it in full and thought we would be done with this HORRIBLE place. We got papers in mail saying everything was finalized. But as of TODAY. I receive a letter saying I owe this place $ 374.04 (Let me remind you, we haven’t lived at this place for over a year!) The letter says I have 30 days to pay them… DOES NOT mention why the heck I’m paying them! Shit, we haven’t lived at this apartment complex for over a year and they are still trying to take our money and are still causing us a headache! So I repeat DO NOT move into this complex. My fiancé and I have lived at the Grand ESTATES of McKinney. They are GREAT! So PLEASE look around before you EVER even consider moving in here! Because if you move here I swear you will REGRET IT!

I lived here for 2 years. 2011 – 2013. Overall, I was very pleased with my time there.
NEGATIVES:
–The Pool and hot tub. I found the pool to be nasty. I rarely went to it and when my roommate went, he’d come back saying stuff like «the whole thing smells like beer». The hot tub is inside the lobby, so it’s not open when the lobby is closed.
–The front gate was NEVER shut. I drove up once and to my surprise, it was shut. I watched the car in front of me stop, a child gets out, pushes open the gate with his hand, and then we all drove through.
–Parking. They probably could use more parking. I always found a spot to park, but if you get home late, you can bet all the parking near your building will be gone.
–Some units face the golf course, which sounds great, but it’s not. Because facing the golf course means you are significantly farther from the parking area and you have to walk around the entire building to get to your door. If you are carrying groceries, or it is raining, this is a real pain. I highly recommend getting a unit that faces the parking area.
–Storage. We had very little storage space. If you want to store stuff, you may want to ask about this.
–Cable. Paying for cable was mandatory. Seriously. It’s added on to your rent. When I asked «Can I just not have that? I don’t want cable.» They said it wasn’t optional and they were under contract or some crap. I want to say (not sure though) that it was about 40 a month.
POSITIVES:
–Rent. My rent was completely fair. We paid 880 for a 2 bed room.
–Layout. Our 2 bed room had 2 master bathrooms. So each room has a private bath. Every apartment should have this. We had big closets. The living area and kitchen are one big space with makes it feel larger than it is. Balcony was nice.
–Maintenance. Over the 2 years there, we had a handful of minor things break and all of them were dealt with quickly. A toilet broke, microwave broke, garbage disposal broke. Promptly fixed every time.
–Management. I was always treated courteously and fairly. Toward the end of my lease they messed up and billed me twice. But once I brought it to their attention, they refunded the money right away. I never had problems talking with management.
–Location. This location is great. It’s right at the intersection of Highway 75 and Highway 121. You can hop on either one and get anywhere quick.
–Washer and Dryer. Came with the apartment. New-​ish models. Worked great. A lot of places would charge extra to put a washer or dryer in your unit.
–General cleanliness. There are a lot of apartment complexes that just feel nasty when you drive in. Not this one. Always looked clean. Having a golf course surround the property is probably a big reason why.

This place is horrible. Bathrooms are disgusting. As soon as we moved in there was scum and mold in the tub. Cabinets are falling apart. They do NOTHING about noise complaints. But if you want to play your music loud and have parties at night you will love it here. You will never get penalized. The gates have never worked. They always have an excuse for why they do not work. The gym is DISGUSTING. Old equipment. Never cleaned. Half are always broken. Not to mention if you live here in the summer this complex is INFESTED with june bugs. To the point where I would make an effort to come home early and not leave at night. Overall this place is not worth it. Yes, it is affordable, but I can not be more happy that my lease is ending in a month. Do not move here.
They tried to say they lost our move out notice and attempted to charge me an extra $ 1,000+. This apartment complex also sent a bill of ours to collections after we paid it on time and moved out.
This lady below says they have a courtesy officer on sight. Lol. THEY NEVER ANSWER. Doubt they even exist. That place is a joke.

I have lived here for 3 months, so far so good. Great move in specials and resident referral programs. Maintenance guys are fantastic, and most of the office staff are always ready to help. Candace especially has always been wonderful.

The management will rent to anyone that can afford the 199.00 move in special which makes for a very unsecure enviroment. The description states premier gated community, the gates have never, ever been locked. I have been here 1.5 years. The pool is a sess pool filled with vulagrities and alcohol, not a safe place for children. My daughter was scolded by a punk kid that was swimming and blurting vulgar language because she accidently knocked over his beer that was poolside on the ground. My apartment has repeatedly flooded with raw sewage and they have yet to replace the carpet. Today they literally placed the dirty towel that they placed in the floor to wipe up the sewage in my sink. The PROFESSIONAL cleaning company they sent to sanitize the carpet until morning left soiled carpet padding in the front yard. I can not wait for my lease to expire!!! RUUUUNNNN!!!

The apartment buildings are fine. The office staff friendly. The rest is not so good. The noise level in my building is great except for one resident in 22 202. She is allowed to disrupt everyone. The office hasn’t stopped her, the onsite security hasn’t stopped her and the McKinney PD hasn’t stopped her. Basically, you either put up with it or move out. The office really doesn’t appear to put forth any effort into getting this stopped. If you move here, expect to have the same lack of help in getting issues resolved.