Smokey Bones

Stopped in to get a late bite 9pm with my wife and mom and seen at least 15 tables opened and clean. I waited 5 min before I had to go over and ask someone how long of a wait they said 15 min I promptly turns and stated to the person up front that they obviously did not want my business. Save yourself the bother Do Not Eat Here!!!

Not sure what I think! Started out poorly:
1. Nobody at hostess station, waited about 5 minutes for someone to show (was beginning to think it was seat yourself).
2. When seated, was every bit of 10 minutes before anyone came to table.
A. He informed us they where out of brisket (7:00 on a slow Wednesday evening), and;
B. Out of Bud Light draft (I know, try other ones, but that’s what I like!).
Not looking good, came for brisket, and like Bud Light!
After slow start, service was excellent. Had St. Louis ribs and sausage. Both tasted very good, and sauces at table nice compliment to the meat. Sides also tasty. All in all pretty good, but I’m not the first person to comment about the lack of brisket… really no excuse for that! And who runs out of Bud Light!
That being said, I’m going to try it again… maybe I’ll get the brisket next time!

This smokey bones location was none other that the standard that all locations should follow. Not only was the food fast during rush hour but it was of decent quality. The only criticism I have is that my chicken was over done. It was like eating a shingle off a roof. Nice crispy black roof shingle. Other then that it was all good

Ribs and wings were amazing. Service was great and drinks were a good price. I loved it so much I even signed up for a rewards card.

out of the 3 times I have been there for take out, 2 of the times the staff act like I’m not there and I normally tip and I know I don’t have to, but I do, or food isn’t ready when I get there and normally I am late to what the order says it is suppose to be done. Plus not only that I have to wait for like 5 mins or so to get my food even if it is ready. I’ve been to the one in Columbus and it seems like it is a totally different place compared to the one in Maumee, Ohio. I’ve also had their wings here and I did not like the wings at all they were very dry and I did not like the texture of the wings either. My last order however the food was good a half pound burger with bake beans, the service wasn’t all that great. If I was sitting in the restaurant and the service was like that, I know I wouldn’t have tipped and might even walked out. I feel like I am a paying customer, otherwise what is to stop me from going to the local pizza shop where I get better and faster service, just to get a sandwich. Plus after reading other reviews it seems like the main problem is the service more so than anything else. TBH I’m not sure I will be back. I think I may choose Burgar bar on heatherdowns which is so much closer to me anyhow.

Disappointing… Ordered the beef brisket… was told they were all out of brisket (at 6:00).
Second choice, turkey… was told they no longer serve turkey (even though it is still on their menu).
When we finally did order, it took an unusually long time for our food to arrive, especially since the restaurant was not very busy. The food was fine, and our server was great… attentive and thanked us for our patience.

If I was rating just the food, it might be two stars. Overall, the food is exactly what you what you would get at any chain bbq joint. The service, however, was awful. We arrived at 3:15pm and placed our order at 3:25. My husband ordered a chicken sandwich and fries. My son and I ordered grilled chicken. I had broccoli and a baked potato and he had applesauce. At 4:25pm, we asked when we could expect our our food. This was after being told that our food was «the next up» 30 minutes prior. The waitress said she was sorry and would check again. It took about an hour and 10 minutes. Also, everything was cold… except my broccoli. Go figure. The check was $ 50 and they tried to charge me $ 2.00 for using a table kiosk. Lesson learned. Never again.

We came here on a Saturday around 3pm. Only BBQ place I’ve went to and couldn’t get brisket till after 4pm. They were also out of ¼ chickens. The sausage and pork were ok. Also only BBQ I’ve went and couldn’t get green beans or a piece of cornbread. They said cornbread only comes in skillet as an appetizer for $ 8. Way over price BBQ. You an get better for cheaper other places. Stay away.

One of the best places in town!!! The food is great the staff is awesome and management bends over backwards to make sure you are always taken care of. Love that they are open for lunch, dinner and late night. If you are in the mood for great food and service I highly recommend taking your family here. You will not be disappointed.

We have eaten here quite a few times and have always had amazing service. The servers are always attentive and so friendly. We have yet to have anything but great food. They are open late and have a late night menu which works great for our schedules.

This was worse then airplane food the steak I think didn’t pass inspection and I barely made home before exploding Stay Away!!!

Good food and atmosphere, reasonable prices and «everyday drink specials» is a plus. Waitress was not very attentive and slow in retrieving drinks despite very few customers in restaurant. I also noticed waitress on the phone with a takeout order for 5 minutes during a wait to request drinks.

I have been to this location twice and the food was AMAZING, but I will never return to this location again.
My second visit was for my mans birthday and there were five tables seated as it was 5:30 PM on a Thursday evening. We were sat right away, but waited 15 minutes before our server came to get our drink order, by this time we were all ready to order our food, but was told we had to wait. And wait we did, another five minutes passed before she returned to our table to deliver our two drinks from the bar and two waters.
Shortly after placing our food order we decided we wanted another drink from the bar, but she did not return to our table. The kitchen staff brought our food to the table and waited to make sure it was to our liking.
Our waitress returned 15 minutes later and asked if we wanted a second alcoholic drink, but dod not refill our waters or ask about the food.
When it came time to pay, she charged our friend for a full salad ($ 11.) when he’d only ordered a side salad ($ 4.). She had to find manager and returned a whole 15 minutes later with the correct price. I expressed I wanted to pay with cash and she acknowledged me saying she’d be right back to take care of that, but never returned. I waited 5 minutes before deciding to use a credit card on the tables computer and filled out a long survey on our experience and she still didn’t come back.
Two days later as I was going through my receipts, I took a second look at this purchase, trying to figure out why it was so much when I had a $ 10 off coupon and discovered that she had charged me for my friends large salad also.
I called the restaurant asking for a manager and explained what had happened and how I was overcharged, he apologized, but did not offer to correct the mistake. I asked if it was possible to get my $ 11. + tax back and he said he could give me $ 10 off coupons and a store credit, but could nit refund to my card or in cash.
I told him I had no intention of returning to this location and that I was angry he wouldn’t refund the money I was overcharged. He offered to call his district manager to confirm, but was sure he couldn’t.
He called back 15 minutes later and asked me to come in so I could get my money back, so I did. He handed me two fives and said to have a nice day.
Although the food was delicious, I will never return to this location as they made it very clear that they do not want my business or correct their mistakes or treat their customers well.

For a chain barbecue joint in an area not particularly known for barbecue this place isn’t bad. The meat is flavorful, the slaw somewhat on the sweet side but acceptable, and the service friendly. The dirty rice needs work (undercooked and lacking flavor) and the prep cooking could do with a bit more attention to detail, but all-​in-​all not a bad option for a casual supper in Maumee.

Smokey’s used to have a few of the best bartenders around about 2 years ago (i.e. Nev & Sam) …but ever since they changed their format to staying open later for bar goers, they ironically have come down on the quality of bar staff. makes no sense, So we just stopped going since its simply no longer a fun place. Wonder if management changed or something…
Note to all restaurant managers who hire staff:
pleasant service = pleasant time = easy money!
fun service=fun time=easy money
great service=great time= easy money
you get the idea. lol

We will never ever eat at Smokey Bones on Dussell ever ever again. We waited over a hour to get our meal and when we asked to speak to the manager twice, he never came to our table. Yes, the only place I’ve ever been to where the manager does not come to your table! I don’t even want to give it a one star. Ridiculous!!!

Great food they had a margarita special which was nice the bartender was great manager was great we were staying next door at a hotel so this worked out perfect I would definitely eat there again
You could barely hear the music most Smokey Bones have it a little louder so that it is part of the foreground and not the background

I like Smokey Bones for what it is. It’s a chain barbeque place and does the meats pretty solidly. Sides are good, nothing really remarkable about the place but they serve you a good meal at a decent price. I had the 3 meat combo which included pulled pork, brisket, and sausage. The brisket is chopped instead of sliceds and pre-​sauced when it comes to you which I’d rather not have. If I want any sauce on my brisket I’d rather it be my choice. I had fries and baked beans for my sides. One suggestion, get a spoon if you’re eating the beans. They’re pretty soupy and can lead to shirt spillage.

Great place to come with a big group of people since they have plenty of room and tables to accommodate big groups.
I came here for a holiday dinner. The server was nice and the food was decent. They have sauces on the table for your food but I didn’t really like any of them except the blue one. I had the pulled pork with a baked potato and broccoli. The price was decent and the pork was good although my friend complained that her pulled pork sandwich was dry.
Overall, a decent place to grab a bite to eat but nothing stood out as extraordinary so it probably wouldn’t be my first choice.

Grabbed the 2 piece combo. Ribs and Wings with a baked potato and some fries on the side (not pictured)
All I can say is WOW! These have got to be the best tasting ribs I have ever had and with a selection of about 5 different sauces to put on them puts them over the top. I chose the spicier chipotle sauce that brought these wings and ribs over the top of other places I have had.
Definitely ribs gone right here. Keep up the good work. If I’m in the area again I’ll stop in for round two!