Ace Truckbox Center

If you are thinking of saving a few bills by purchasing a truck toolbox online, forget about it. Learn from my mistake. I thought I would save, but in the end all shipment attempts were received damaged from an online reseller. With the horrible experience of going back and forth with an online reseller, I’ve decided to purchase local and gone with Ace Truckbox Center (ATC).
Weather Guard has identified ATC as a stocking/​display dealer, authorized parts professional, and certified installer. They also beaten everyone on price within a 10 mile radius. Requested a quote via Unilocal and received a response within an hour. The owner himself Bill W. provided the quote. Don’t waste your time contacting non Weather Guard retailers. You’ll regret it in the end if anything goes wrong. Warrantee is only covered on purchases that Weather Guard identifies as authorized dealers.
My experience was a breeze. Walked in and was greeted by the cashier. No hassles or sales pressure whatsoever. They made it clear they were available to answer questions if any. Had a good tour around the store and approached one of the staff members stocking who was on stock duty. He grabbed my toolbox at the back and allowed me to inspect the product before making the purchase. No dents or scuffs and locks were in working order. Time was on my watch. Service is hands down top notch!
Everyone who knows the brand Weather Guard knows it ain’t cheap. This is the leading brand of its kind. With the price you pay, you deserve nothing but the best. You won’t regret doing business at ATC.

Amazing service. Great price. Highly recommend. Had a tow hitch installed on my CRV. Perfect. Thank you.

Got a great deal hear on a truck box and they even installed it that same day for a great price. Couldn’t be happier and I even went back in to show them an issue I was having with the box (the lock) and one of there tech’s help me out and explained it to me. I was thrilled with the overall experience and the customer service I received I would def recommend this place to anybody looking for a truck box!!!

I had my hitch installed yesterday. They started on time and finished in the one hour time quoted. It was nice that they had a couch to sit in and I also picked up lunch at the taco truck located in the parking lot. Very friendly service! They even got together a converter (so I can use my current bike rack 1″ with the standard class lll hitch I had installed). They also pulled together a few pins as options with and without locking mechanisms. I opted for the locking pins and they suggested two different sets that operated on the same key — very useful suggestion!

I felt compelled to write a review because of the excellent customer service I received. I’m kicking myself now because I didn’t catch the name of the guy who helped me but in any case, I am very pleased with the help he gave me and with the purchase of my new weather guard truck tool box. I live out in San Ramon and made the drive out to Martinez to get the toolbox, I’m sure I could have maybe found one closer to home, but I’m glad I came here and I will definitely come here again for any future needs. THANKS!

I bought a used truck recently it’s a 2002 Chevy Silverado extra cab LONG BED and needed to get it ready for work so I went to ace truck box and ordered some bed rail caps, a full tailgate cover and some step bars.
I met Ronny and Richard they were both knowledgable and helpful. Took my phone number and called me later that day with a quote. I did some internet searching to see what I could come up with meanwhile. When Ronny called me, I agrees to the price cause it was less than I could find very reasonable. He told me it would be just a couple of days.
When I picked them up everything was in boxes and Ronny loaded them up so I could take home and install myself (easy enough).
I installed the end rails 5 minutes, tail gate cover 5 minutes, the brackets for the bars took me about an hour and a half lots of parts. I pulled out the bars and put them on mind you I did this alone, and to my surprise the bars were short. They were to be tire to tire and they were not. I called Ronny and he said he would check into it. Meanwhile I took the model number off the box and searched it on the internet. Wow it was for a short bed. Ronny called me back and said the people they ordered it from made a mistake. He would have the new ones in a couple of days. He asked me if I still had the box. Well I said it was cut up into pieces getting the bars out he said no problem.
I figured they were going to take care of it so I left the bars on parked the truck and waited. I didn’t have time to go back when he called I was out of town bit a week later I returned with my truck and the bars still on and a new manager was there.
He asked me what he can do for me and I retold him the whole story. He went to Richard and told him the story and Richards first reaction was «if the bars were too short then why the @$&% sis he put them on?» The manager returned and said «I’m sorry but the best I could do is offer you a 50% discount on the new bars.» I then relayed to him that Ronny told me the people you ordered it from said it was their mistake. Then he asked Ronny if this was true and Ronny said well yes. So the manager went to talk to Richard about it. He then came back and said they would exchange them.
I was happy at this point cause I didn’t do a thing wrong and it was obvious they didn’t do anything wrong it was the suppliers fault.
I asked if I could change them there in the parking lot. He said no it was unsafe and offered to change them for me or I could take them home and come back. Since I was pressed for time and I live an hour away I asked how much would that cost. He said it would be $ 45. So I let them do it.
While I waited the manager apologized to me saying things like «we should have never let you leave without checking that it was the right model number» I thought well, if you order long bed rails you should get long bed bars right? 5 minutes later they were done. The manager said since they both used the same brackets they just had to change the bars it would only be $ 25.
Being a business owner myself I was happy that they listened to me, resolved the situation, and charged me very little to fix the problem. Some may say that maybe they shouldn’t have charged me at all but it’s not the installers fault or their fault it was the suppliers fault. If everyone always did their job correctly I wouldn’t be writing this review.
Thank you ace truck box center for doing the right thing. I Will refer you to everyone I know.
Rich De Lany

Plenty of boxes to choose from for sure and pricing is competitive, but where they shine is their customer service. Very friendly and helpful — thank you for the extra effort!