Swiss Jewelers

Amazing service, fantastic work. Fixed my watch in under 10 minutes. I highly recommend them for all of your watch servicing needs!

I found the shop by accident one day while on my way to CVS; I’ve been going to them ever since (it’s been more than a decade now.) Shawn has worked on my Rolex and my mother’s for years; he’s a reliable, professional, kind-​hearted man, who is great at his work. I’d never go anywhere else.

I came here as brand-​new customer and was just turned away because he would not allow me to pay a watch battery replacement, $ 15 on a credit card and I didn’t have any cash on me. I really dislike places that are cash only or have such high minimums for credit cards ($ 25). I am a business owner myself, and if you want to be in business that’s part of the cost. Don’t create silly minimums or extra fees for your customers.
Regardless, I think $ 15 is a little too steep for a watch battery replacement.
If you really wanted to earn my business you could’ve made an exception for me and I probably would bring you all of my business including my Breitling etc.
So now you lost a customer and got a bad Unilocal review. Was it worth it?

These guys are class acts
Saved me a ton of money by teaching me how to clean my own jewelry!
The guy at the counter even fixed my necklace while chatting with me about new movies he recently watched… And said «no charge by the way on that one»
Wow! I mean isn’t this what they do for a living?!
I am super happy with this place. Replaced my Baume watch battery while I waited. Took 2 minutes.
I highly highly recommend this place. They even make custom jewelry
Keep up the good work guys!
Ps they repair costume jewelry too (lol see my review of the jewelers in Santa Monica who were the worst to call on the phone!!!)

Sean is a liar and a cheat. I brought my fathers ring in to be sized against my husbands wedding ring as a gift for Fathers Day. Not only did he not size it correctly, he insisted that he could never make a mistake. He charged me $ 225 and left me with a ring that has to be completely redone by another keeper. Stay away from this place and the owners unethical and shockingly bad business practices.

Shawn a fantastic guy dedicated to service. Have been going her for years and buy watches and jewelry for my wife.
Mike Lambert

$ 10 to get a new watch battery, and it takes them about two seconds to make it happen. Super convenient if you’re in the area. It’s also fun to look at all their pics of celebs who apparently also get their watch batteries changed there.

I brought a watch that was a present, it is a swatch style watch from Michal Negrin, and the owner took it to the back of his store, stayed back there for about 10 minutes (longer than it takes to change a battery) and returned with it telling me it was broken. He had cracked the plastic that goes around the face of the watch. He told me he couldn’t put a new battery in the watch because it was broken. I had only worn that watch once, and it was not broken when I brought it in. The least he could have done was have been honest and told me that he cracked the plastic when he tried to open the back up. But he lied to my face and told me that it was already broken when I brought it in. It was not broken when I brought it in. An honest man would have told me the truth, everyone makes mistakes. I took it home and put a few drops of superglue on the edges to keep the plastic face cover on. It’s still broken but wearable, and still has no battery. The man who stood there and lied to my face could have put some drops of superglue on himself, changed the battery, and apologized. That is my suggestion to you next time, Mr. Swiss Jeweler.

I went here to get my watch battery replaced during my lunch break since it is so close to my office. It cost $ 10 to replace the battery. I gave the man my watch and told him I would wait and before I could even finish looking at all their jewelry cases it was done! I was in and out of the store within 5 minutes.

Fantastic service! Took my Rolex Submariner in for a pre wedding buff out etc. Same day service, and watch looks AMAZING! So glad I found this place, for future services etc. They have been there for 41 yrs, kind of says it all.

I am complaining to the Better Business Bureau about the treatment I received here when I had a watch battery replaced. My watch stopped an hour after leaving the shop and I returned today to ask for help. They said the battery was fine and my watch was the problem. They refused to give me back my $ 10 with tax for the battery and were verbally abusive to me. The owner said he didn’t want me to ever come back because he didn’t need customers like me. A real class act who should be run out of town on a rail.

We found this little mom and pop shop in MDR by mistake. I needed a watch battery and I walked in and met Shaun, the owner. From that moment, Shaun has been our go to guy for all things jewelery/​watch-​related, including our wedding rings. My husband had my engagement ring remade there (he proposed with an heirloom that didn’t fit) so Shaun redid the whole ring, while still keeping the integrity of the original piece. It was magic I couldn’t believe the work they did. He also was great with our sizing and talking us through the different materials. I got my husband’s wedding band from him and my husband got his groomsmen gifts there — he’s a swiss army knife dealer. Shaun made me cry once he is just such a lovely, warm person. I am so thankful for all his help. They do engravings too and he gave us great tips on that as well. I can’t recommend him enough. I remember being embarrassed when I brought in this old Swatch watch to him, but no job is too small/​beneath him. He takes care of your stuff like it’s all worth millions :)

Two stars for being friendly, but this place is pricey for watch battery replacement! I was quoted $ 10 each battery. Down the street on Lincoln and Washington they are charging $ 5 a battery… When you only have one battery to replace– five bucks isn’t a big deal but when you have 6 batteries… well, it adds up!
I suggest going elsewhere for batteries.

I had to get a bracelet repaired. It was a beautiful, but inexpensive piece I was going to wear in my wedding. The gentleman at the store fixed it quickly while I walked around the shopping center and he was very pleasant to deal with. It was a simple job that I couldn’t do myself, and he charged me just $ 10. They carry beautiful fine jewelry, but don’t turn their nose up at small repair jobs like mine. Much appreciated.

Can you give a place less than 0 stars??? I would not recc this place to anyone under any circumstances. I took a platinum engagement ring there to see my options for getting a better fit. He began adding a small piece of metal with pliers and I asked if that would harm the ring in any way (leaving dents or scratches) and that I wanted to see what it would feel and look like before committing. I was assured the ring would not be damaged or scratched. When it didn’t fit, I left the store with my ring and he didn’t charge me. All good up to that point. As I walked out, putting the ring on, I noticed the ring had been scratched and there were now rough spots on the band that I could feel. I went back to the store visibly and understandably upset and told them the ring had been damaged and asked if it could be buffed out. The person I had been dealing with was gone already and the other man at the store was immediately very hostile and unkind toward me telling me he couldn’t do anything about it and gave me a LOT of attitude. I told him he wasn’t being very helpful or nice and he told me I was rude. Tried to explain to him that the ring was new and I had asked the other guy if he was damaging my ring and was assured he wasn’t, so I was a little upset. The ring obviously means a lot to me. The new guy was totally unsympathetic, abrasive, etc. He made obnoxious comments about the ring, said it wasn’t new, didn’t care how much it cost and tried to turn the problem around as if I was making up the problem or did something shady. I told him he wasn’t being very nice at all. He called the other guy on the phone to verify my story and the guy told him he assured me it wouldn’t get damaged. The rude guy hung up and basically yelled at me telling me there was nothing he could do. Shocked at how hostile he was toward me I told him I was shocked by his customer service and that he was being a real jerk. Sadly on my part, I used a few choice words which I do regret. I was just so completely shocked at how he was treating me. They told me they wouldn’t scratch it or harm it in any way, but did, blamed me and yelled at me telling me I was rude. The guy got super hostile and it was extremely uncomfortable. I simply pointed out the damage and asked if the scratches could be buffed out. I was upset that they damaged the ring, a beautiful platinum engagement ring I just got and their response was just amazingly horrific. Worst retail experience ever!!!

Amazing experience. First of all as soon as you walk in… you get the feel that these folks know what they are doing. I was referred to go there by a friend who told me he always goes there for his watch battery needs and some jewelery repair as well.
Lets just say I had few things that needed batteries and also took some old jewelery pieces for repair (stuff that has been sitting in your jewelery box for decades… hoping one day you will repair them :)
I though now is the time.
Not only they took care of my watches they cleaned them as well which made them look brand new. The jewelery repairs were done as expected… in a few words: HAPPY WIFE!
I am sure I will go back to them from now on! Thank you guys! Great service and knowledge!
P. S. Parking is a bit of a mess now since they are remodeling the shopping center but soon that will go away.

I’ve gone here off and on for many years to get watches and jewelry repaired. They always do a good job while I wait, and are informative and fairly priced.

Went here on recommendation from a friend. On behalf of a client, I brought a sterling silver chain here to be shortened; it was an unusual length. I received a fair quote and timely services — the necklace was ready before the date Shaun quoted. I asked him a few questions related to the necklace and to other jewelry/​watches in his store and he was knowledgeable and not sales-​y.

I went there yesterday to inquire about a ring I purchased elsewhere. I asked the gentleman if it was possible to switch out 2 diamonds from my eternity band with a sapphire and garnet. He said it was possible and explained the details of the process. He explained that it would be difficult and it may be expensive. I asked him if he would do it if he were in my position. I was very grateful when he honestly replied, «No». Again, he went into detail about the hardness of diamonds vs. the other stones and why it wasn’t a good idea to change the ring.
I left satisfied by his honesty and only felt slightly disappointed that I couldn’t change my ring. I really appreciate his professional and honest assessment.

I found this place by accident one day a few years ago and what a find. They have repaired both jewelry and watches for me quickly, did a great job and the prices were reasonable. I had used another jeweler who did less than good work on my Raymond Weil and they repaired the previous stores work.
Elias, I am sorry to hear about that experience. I found them to be honest, so your story is surprising to say the least.