M Fredric & Co

The customer service in this location I have found to be rude and the selection of merchandise isn’t as good as the M Fredric in Malibu.

Customer service is literally non-​existent here. I walked in a few months ago without a single hello from an associate. I thought I’d give it a try again and got the same exact attitude. There were three girls behind the register talking about their car problems and no other customers in the store. Not a single one of them even bothered to make eye contact and smile. The clothes weren’t anything to get excited about, either. Everything looked the same. Won’t be giving M. Frederic another chance.

This store is good for one thing and one thing only: killing time. I can spend 15 minutes browsing and be done. They sell some cute things but it’s hard to find them when they’re doused in rows of t-​shirts with tacky, ed hardy-​like designs.
I’ve been to this store quite a bit and not once has the customer service been exceptional. They’re so rude by never offering help or even acknowledging my existence. I guess they don’t realize that even if I’m shopping in my yoga pants there’s a wad of cash in my gucci wallet that I’d be willing to spend but don’t because I don’t want to support haters. Whatev!

I have to say, I have been here a few times to shop and I love their clothes. The first time I was there, I was definitely got the cold shoulder — I don’t know what their problem is at this store but the workers there are so full of themselves. There has only been one worker who has been nice to me, the short haired brunette. Other than that, the workers are horrible. I get it, the store is in the Marina, wealthy etc. yea. I live in Playa Vista in a million dollar home and can afford to buy their stuff but what do they do? Kiss the a** of the blonde haired wannabe rich cougars — please M. Fredric — don’t you know how to run a business? It does not take brains to figure out how to treat your customers. I would rather drive in traffic an extra 30 – 40 minutes to The Grove to the M Fredric store there, where the workers actually deserve my time. And yes, they’re wonderful, kind, and helpful. Anyone who reads this and is a race other than white, don’t even bother going to M Fredric at the Marina.

it’s hard to justify shopping here. for me personally, i think the actual clothes’ designs are so-​so… nothing special, and more importantly the QUALITY is sub-​standard!!!
if i’m going to pay $ 100 for a pair of designer jeans i expect them to last at least a year or two…
to illustrate my point: let’s say you buy a pair of jeans from the GAP. ok granted they’re not Haute Couture but those jeans will last for 10 years before they start to fall apart.
i bought a pair of jeans at M. Fredric & Co and the button-​fly buttons started to fall off 6 – 8 months into wearing them.
since i had only worn and washed them a couple of times, i’m thinking that this was a defective pair. which sometimes happens when they wash the jeans in harsh chemicals to give them a «distressed» look.
since the jeans were still selling in the store and they still had my size, i brought them back to see if i could exchange the defective pair and the manager Courtney said «No…». i asked her why, and she said «well honestly, i don’t know how you treat your jeans so for all I know you could’ve been really rough on them…»
OK!!!
guess i must’ve really went to town on that button fly… opening and closing it 1,000 times a day to get it to break like that. shame on me.
in short, they wouldn’t damage out the defective pair for another pair nor would they fix the defective button fly upon my suggestion. they also kept the jeans in question for 3 weeks while «Courtney» discussed my case with M Fredric Corporate office.
Oh Pss-​shaw Courtney… you wish your jeans were as good as the GAP…
SO!
to recap, the styles are BLASE unless you’re a die-​hard UFC fan or member of the «Jersey Shore» cast and need the complete line of «AFFLICTION» t-​shirts.
Quality sucks…
Managment sucks worse… you’re dealing with community college graduates who could care less.
go to «ANONYMOUS CLOTHING» on Venice boardwalk or on Venice Blvd. instead.
better selection, great customer service and they stand 100% behind their product.

I’ve walked by this store half a dozen times and never went in. On this particular day, I was trying to kill time (waiting for Pinkberry to open) and saw they were having a sale. I ended up buying a shirt for ten bucks and a dress for $ 13. The rest of the clothes are quite pricey, but the sale items were literally a steal! I’ve worn the dress twice and have gotten innumerable compliments on it. And it was under fifteen bucks!!!
Moreover, they give you a percentage of your expenditure as a discount coupon for a return visit the following month. Love it! :D

okay. there is no mens store reference here but it is in the same shopping center and seems to have no mention here …
I have been in the women’s store with my girlfriend and have shopped for clothes for myself in the mens store …
I am sick of expensive stores that are happy to take your money and kind of turning their nose up at you … i mean they work on commission but seem to think sometimes they are too good to help you out …
this is not the case here … these guys are super friendly, really helpful, cheerful and gave my girlfriend and i the best service i have ever had in a clothes store …
Alot of the clothes they have are a little over embellished for me … for example affliction and ed hardy … but they have some good shirts and i got some great shorts …
a great store, excellently decorated and a easy … no pressure … sales environment …
like it … love it …

It’s nice to be able to drop a chunk of change on Hard Tail, True Religion and the like locally. I need another pair of $ 150 sweatpants like I need a hole in my head, but alas… my closet runneth over.