Pinkberry

HUGE portions…
Great flavors…
Good quality frozen yogurt…
Great service…
BUT…VERY expensive…

Even though it is 5 degrees I am suffering withdrawal symptoms. I went by yesterday for my free birthday yogurt. I am a regular customer. The sign said the East Cobb location was closed for good. I need my Pinkberry original yogurt fix with strawberries and a waffle cookie.

Flanked by Chipotle and Mirko Pasta, this place prints money. Yet it has not exhibited obvious signs of Suburban Service Sector Malaise — snarky attitude from staff.
Not a big dessert guy, but this stuff really is quality, not self-​serve junk in a tube. The Salted Caramel is particularly sharp and refreshing and the toppings are not all variations on HFCS. Nice. And now they’ve added Greek yogurt to try and grab a sort of meal replacement biz — either that or folks who like a big 15g of protein in their desserts.
Still, you do pay for that quality — perhaps overpay a bit. Maybe that is what spurred a scene I saw one day: A guy walks in asks for a sample of every single flavor, finishes them all, and then just walks out. Or maybe it was a dare.

Checked out this Pinkberry at the sprawling Merchant’s Walk shopping plaza in East Cobb and it is A-​OK. The store opened in Fall 2010 and is located next to Chipotle and Gigi’s Cupcakes. After approximately three years, the store is still in very good condition.
Pinkberry is not self-​serve frozen yogurt like Yoforia or Yogli-​Mogli. Instead, someone behind the counter prepares your froyo order for you. I don’t mind. It turns out looking much nicer when a professional does it for me anyway.
There were six flavors available on my visit. They were:
Original (tart)
Grapefruit
Chocolate Hazelnut
Salted Caramel
Pomegranate
Peach
Twelve flavors seems to be the norm across most metro Atlanta froyo shops, so only six flavors here seems kind of small. I do like how they have managed to balance sweet and tart flavors, though.
My favorite is the Original flavor (I prefer tart flavors). I tried Pinkberry’s version of Chocolate Hazelnut and Salted Caramel for the first time and they weren’t bad. Super sweet and maybe a little too thick and creamy for me – almost like soft serve ice cream. I prefer the icier froyos, but I’m sure the kids love it. This Pinkberry is located in the suburbs after all.
You can get the yogurt in cups as small as 3 ounces all the way up to a 25 ounce «take home» container. Three-​ounce mini cups (without toppings) start at $ 2.95 and the pricing works its way up. Most people probably end up getting a small (5 oz), medium (8 oz), or large (13 oz) with toppings for $ 4.95, $ 5.95, and $ 7.95, respectively.
You can get as many toppings as will fit in the cup. There are about a dozen fruit toppings such as strawberries and raspberries. One thing I do like is they stock more unique fruit toppings such as pomegranate seeds and grapefruit slices. The fruit toppings appeared fresh and ripe. There are about 20 dry, confectionery, and sauce-​like toppings such as chocolate chips, yogurt chips, toasted almonds, cookies and cream, organic gummi bears, chocolate hazelnut wafer rolls, honey almond granola, and caramelized almonds.
Service was good and efficient and the store was clean.
I’m not thrilled with the flavor selection here, but the toppings are solid. Thus, this Pinkberry gets 3.5 stars rounded up to 4.

I must say this first; if you don’t mind traveling out of the way for some good quality froyo (frozen yogurt, for those who do not kno this term), then I suggest you visit the pinkberry off of cobb pkwy instead of this one.
pinkberry happens to be my favorite froyo spot out of all the huge selections you can get in atlanta these days. why? pinkberry’s froyo is slightly creamier than other places and they also have stronger flavors. other froyo places seem to have a light flavor of whatever it is that they claim.
pinkberry rotates their flavors depending on the season as well. there are about 3 – 4 flavors you can can choose from, every «rotation». their summer flavors are my fave; I highly recommend the mango and the blood orange flavor. if you’re not sure what flavor suits your taste buds, don’t be afraid to ask them to sample one, two, or even all of them! I kno that’s what I do: D
like I said before, I do not really like visiting this location. the staff here are not so friendly. it tends to be a hit or miss. BUT let’s ust say this location is mostly misses. they always seem like they don’t want to be there, serve you, settle your bill, or anything! no greetings nor goodbyes. the worse feeling is when you are part of their «punch card» app and you’re trying to confirm your purchase. the app allows you to get a free small froyo after 10 purchases. it’s not something you can do on your own since it requires the exchanging of codes, but they give you the most horrific faces when you are ready to show them your phones. ugh~
other than the service here, don’t let that stop you from trying pinkberry — whether it’s at any 3 atlanta locations. it’s just better to have a good experience, so I’d rather go out of my way and dine at the cobb pkwy location :)
** please keep in mind that the 3 star rating only applies to pinkberry of johnson ferry rd**

Yes!!! What can I say the froyo was great. Do you want to know what was better? The customer service. The young lady that took our order was so nice and sweet. It made my first time visit very pleasant.
I had the cookies & cream with everything. It was great. I’m very big on service. I don’t care how good our food is if your service is bad I won’t be back or recommended.

Update, I sent this complaint to Pinkberry, but felt it necessary to post it here because of how amazed I am at the terrible experience I witnessed:
I was at the store enjoying a yogurt when a customer came in during «Happy Hour.» A so-​called manager with many piercings, white female, got into a very loud argument with customers. I was a bystander and can state that it wasn’t the customer’s fault at all. The manager was extremely rude. If it was my business, as a business owner myself, I would have immediately fired the rude manager.
I then witnessed other customers come in for happy hour specifically, and the same manager turned them away because she was so amazingly upset from the earlier transaction. I’m shocked that a business like Pinkberry would make such a mistake in hiring this woman.

Pinkberry offers great flavors and fro-​yo. They consistently have one of the creamiest fro-​yo on the market. They seem to use real yogurt, not fake ones.
The insides looks cheery and bright, like all the other Pinkberries. It is NOT self serve, so you have to actually make human interaction for you to get your yogurt. I know some people hate non-​self serve fro-​yo places, but I don’t mind.
They charge for 4 sizes: mini, small, medium, and large. And they are exact in how much yogurt and toppings you get. So you can’t pig out when you come to Pinkberry. They don’t show off the mini size though. You have to ask for it. You can also get it in a cone.
Like I said, Pinkberry as one of the best fro-​yo in Atlanta. If you want high quality fro-​yo, Pinkberry is the place to go.

A fan of the pull-​your-​own yogurt joints, this is a refreshing option to have someone do it for you.
Delightfully light but punch-​packing flavors, and a nice variety of size options, Pinkberry has great options to please everyone. Their topping choices are vast, but the beauty of having people who serve for you, means a lack of cross-​contamination of toppers. This is important for someone like me with food allergies (and trust me, the nuts seem to inter-​mingle at Yoforia and Yogli Mogli too much).
They also have a rewards-​type card (think Starbucks) and an app for Android and iPhone users. This builds loyalty — not like I needed the help deciding to buy yogurt from Pinkberry.

Pinkberry is as good as other yougurt shops. They are a notch above though. Most of the other yougurt shops are using hydrogenated oils and high fructose corn syrup in their yougurts.
Pinkberry stresses that they use the freshest ingredients. While they do not have the selection that the other yougurt shops have, they do have a healthier choice.
I believe that dairy and such high amounts of sugar are not good for you anyway, but if you are going to do it, be as healthy about it as possible. As long as it is not your treat to yourself everyday.
That being said. This particular shop is clean and the staff are sweet and welcoming. I also like that you can order a teeny tiny cup and still get that sugar fix you are looking for.

I got a small original with a couple toppings for $ 4.50. Sour, like real yogurt, good toppings, and a huge serving size, in my opinion. I’m thinking I probably should not have eaten it all! The décor is clean and modern and the staff was very engaging.

I like yogurt in all forms but Pinkberry fails on several points for me. First the good stuff… the décor is fabulous… I love the pebble flooring– i must have this for my bathroom floor. Second the girl who waited on us was super nice, explained everything to excess and was just really sweet. Now for the not so good stuff…
the price was outrageous– 30 minutes before my friends daughter and I spent $ 6 bucks at yogli mogli and got so MUCH more… more everything… more yogurt more toppings etc. My 12 year old friend and I decided to split a mini with «unlimited» toppings… yea right… we spent $ 3 and change for the mango and had it topped with raspberries… unlimeted means 6 which barely fit in the cup. Way too expensive for what you get.
the taste was way too sour for us and the mango did not taste like mango. Seriously if you close your eyes it just taste like sour cold stuff with raspberries on it (only 6 mind you)
I was dissapointed in this shop as I have a friend who loves this place. It just was all flash and fluff and really did not deliver for me. My friends 12 year old daughter immediately pointed out that the yogurt we had at yogli mogli just before (yes we were binging) was tastier, cheaper and we got a TON more!
I wont go back unless its to look at the floors…:)

I am not a big dessert person and before this past year it had probably been fifteen years since I had frozen yogurt but this place is really good.
The flavors are unique and delicious. The blood orange is definitely the best so far but sadly it is not a permanent addition. There has not been one yet that I have not cared for though.
The toppings are pretty good too. Many fruits to select from as well as darker goodies such as cookies. I pretty much always have to get animal crackers and a waffle cookie.
I can here first on opening night and won a gift card in a random drawing! I am not sure that I will ever use the whole thing. Who wants to help me?

First of all, I must admit that I absolutely HATE yogurt… but I really, really like frozen yogurt, so decided to try Pinkberry while in East Cobb the other day. First of all, the place was spotless, I loved the décor and the pebbled-​floor. The staff was very friendly and helpful… asking us if we had ever been before and then explaining how they worked.
That being said, I was disappointed about the selection… they had plain (which, although it was super creamy, but so, so, so yogurty-​sour that I couldn’t even eat my whole sample), chocolate, salted caramel (which didn’t taste salty or like caramel), watermelon, and one other (mango, maybe?). The only one I found palatable was the chocolate, which had a very, very chocolate taste. We got the mini’s with the «unlimited toppings» touted by the employee as one of Pinkberry’s perq’s. The yogurt was swirled in such a way that even though it looked like a lot, once you actually dipped your spoon in it, you realized there was mainly empty space inside, so you really got very, very little fro-​yo. We were excited about the «unlimited» toppings until we realized that almost none would actually fit in the tiny little cup. We asked for heath bar pieces and brownie pieces (going with the whole chocolate theme) and he literally could not even get one spoonful (and it was a TINY spoon) of each. We might have has a teaspoon of the heath pieces and 1 – 2 tiny pieces of brownie. I even asked him to kind of try to smash some more on, but to no avail. Bragging about unlimited toppings, but then not being able to fit any actually on the fro-​yo seems a tad ridiculous. Also the extremely limited amount of flavors was a negative for me. All-​in-​all, not a bad experience, but not good enough to go again.

Excellent service & great quality yogurt. Love the fruit toppings! Has a nice contemporary and relaxing environment.

Pinkberry is my family’s favorite yogurt place around! It has a rich, creamy taste, and the topping choices are first rate. Yes, it’s a little more expensive; but we think it’s well worth it.

I decided to try to west coast pink berry on the east side. Mmm still the same. Haha I liv in the west now so I prefer yogurtland. But if you’re new to the fro yo scene you should try it out and tickle your taste buds. Literally.

The frozen yogurt is great. This place isn’t being used to much now being that its winter. The service was good probably just because of that but I’d like to see what its like during the summer. Either way my experience was very good. Hey have great toppings. Very costly though.

I stopped by Pinkberry with my mom during a shopping excursion this weekend. My mom is new to the fro yo game and I insisted she try Pinkberry. I really insisted because I wanted to try the new pumpkin yogurt for fall.
I was surprised at how empty it was. I have been to several fro yo places and they are always either steady with business or totally slammed, never totally uninhabited. I guess it was good that it was empty because there was no rush to make our selections. We sampled the pumpkin yogurt and both decided that we wanted it with the toppings Pinkberry suggested. Somehow our total came to nearly 9 dollars. I had a small and she had a mini — far more spendy than the self serve places I have been to. The yogurt was good and definitely a good substitute for higher fat pumpkin deserts.
I definitely prefer the self serve fro yo joints because well, its self serve and because they typically have more flavors. This Pinkberry has limited flavors and all of them are on the tart side with the exception of the chocolate. I will probably be back because I loved the pumpkin flavor so much but will stick with the mini size because of the cost factor.

Having just discovered a great Frozen Yogurt place just down the street from us, I was quite eager to try this place out. My chance came when they were offering a free mini pumpkin flavor yesterday. Never having been to a Pinkberry, I didn’t know what to expect.
All in all, both my wife and I were quite disappointed with this place. On the positive side, their frozen yogurt was very smooth and creamy. However, as you can tell by the star count, I did not enjoy this place much beyond that. The first thing I should note is that their selection is quite limited. I think that had, maybe, six flavors to choose from. This had little bearing on us, as we were here just for the pumpkin, but it’s worth noting at least. This place also feels a bit pretentious — blurbs about why their frozen yogurt is so special litter the wall; and we received a several minute lecture on how special their stuff is when we got to the counter to order (I guess I made the mistake of admitting it was our first time there).
The main issue for me was the taste — this had to be made from the sourest, tangiest yogurt that has ever existed. I know that yogurt has these characteristics naturally, but I’ve never experienced anything like the level in their frozen yogurt. It completely ruined the experience. Neither of us could even remotely taste anything beyond the sour tang — in all honesty, it might have well been ‘original’ flavor. I have no idea how their other flavors work, but the pumpkin was, quite simply, a waste of a flavor.
In the end, this is not a place that I’ll ever come back to. It was quite busy (and very few people were there for the free pumpkin mini), so it’s clear that people tend to like their stuff. Regardless, this was just not for us.