Kailey Herleen MD

Dr Kailey is a mediocre Doctor. My feeling is that since her business has grown, her knowledge, work ethics & values have gone out the window. Whenever my son sees her, it’s like pulling teeth trying to get her to prescribe anything that would help make him better. I don’t like her plain and uncaring attitude! Trying to get referred to any specialists takes SO LONG you have to keep calling their office so someone there can do something! It’s ridiculous! Their whole staff needs a refresher course on Customer Service and patient ethics & support.

Be careful what you say to them they will charge you for something you never said. The doc brought up that my son had a bump on his head and I told her he fell. So now I get charged on a we’ll check. This is dumb they should tell you. You go anywhere else and they don’t charge you

Dr kailey has a unique way of making kids feel welcome and special when visiting her. My daughter loves going to see her and often asks to stop in to say hello. The staff is always friendly and getting appointments is painless. She’s great at working with you and giving advice for issues your facing with raising children. Highly recommended based on my experience with my 4 yr old and 5 month old.

Wouldn’t recommend this office to anyone, I have had numerous of bad experiences. Lets see where do I begin, the staff is rude & unprofessional & Dr. Kailey makes you feel like your exaggerating when it come to your kids health. Every time she has told me there is nothing wrong with my child, he has end up being hospitalized for things like pneumonia, RSVP etc. things she never bothered to test for because again it was easier for her to think I was exaggerating & send me on my way. The lack of compassion an over all concern for your childs health is disappointing, Can’t speak for everyone else, I am only going off my own experiences but by far the worst Dr I have come across.

Seriously one of the best, if not the best, pediatrician in our area. She has been my son’s doctor since he was a baby. Every well-​baby visit is always reassuring. She goes over any questions or concerns with you, if you are really concerned about something, she will order lab work or whatever is needed for the situation. Her office staff is great, the same medical assistants since we started going here, very familiar with my son. I also like that they have a nurse on hand that you can talk to over the phone to see if you need to bring your child in. Overall a great doctor and office, I will be keeping her as our pediatrician as long as I can.

We LOVE Dr Kailey. My husband grew up going to her for pediatrics and we took our son to her upon moving home. She is very sweet and always remembers her patients. She talks to the kids like she is really excited to see them. She’s very honest and I’m so sad our insurance doesn’t accept her practice any more :(

What can I say, she is a awesome Dr.
It all started 7 years ago, we had just moved to Manteca from the bay and my son in kindergarten fell and needed to be seen by a doctor. Called a few friends and they all suggested Dr Kailey. Her manner with the children and interaction with them is the best. She gives them little nicknames and you can truly tell she loves her job. She listens and discusses your concerns and answers any questions. The office has followed up with us days later when the boys have been real sick to see if we need to be seen again. As we have added more children to our family there has never been a doubt as to who their Dr will be.
The office staff is always great and helpful, wait time is generally 5 – 10 minutes. Waiting area is always clean and smells clean. They have been real good about getting in on same day appts when needed. The only issue I have and this is just my own preference, is that I wish they had a separate area for sick children and non sick. Nothing worse than bringing you well child in for a well check and being around sick kids or vice verses.

We love dr Kailey! I am so thankful to have her as my three daughters’ pediatrician. Getting an appointment is never a problem, the staff is kind and understanding, and dr Kailey is so great with my girls.