Financial Center Credit Union

I seriously hate this place now. I loved them until about 1 year ago. Now they are closed weekends. You try and go on your lunch hour and you spend 35 minutes just in line! No one is friendly. I paid our truck payment and my husband got a call 2 days later saying we were late. I had to call the Stockton office and was on the phone with them for 2 hours while they fixed Manteca branches mistake of putting money to a wrong loan. Horrible. Can’t wait till our loans are paid off and can be done with the bank.

Worst customer service ever. When you walk in, no one ever says hello, they just look at you with the expression «why are you here». They take forever to process anything. You will seriously wait twenty minutes in line just to deposit a check. I’ve specifically had bad experiences with Christine and the manager who sits up and behind the tellers. Everyone has terrible attitudes, but especially those two. I dread going in and have been looking for a new bank to switch to. They are also closed on the weekends.

DONT TRUST THIS BANK! They will be all smiles and promises until you sign your name on the dotted line, and then it’s Game Over. I’ve been around many years, and they by far have the worst customer service I’ve ever seen. I feel like I’ve been lied to and suckered at the same time, and when it comes to a little help or good customer appreciation they will not bend or even consider helping. I was also asstonished at the level of ignorance of management. I don’t know how these people became managers but they are down right clueless when it comes to banking of customer service. I will never ever, ever, never, ever do business with these idiots ever again. And God forbid you have to call the 800 number because you will be on hold or «re-​routed» a million times. Please do not use this bank, and save yourself a world of trouble.

I switch to Financial Center Credit Union two years ago. I left Bank of America because I got tired of all their fees and their customer service was terrible.
I have been so happy with FCCU. Their fees are very minimal and the customer service is great.
Within a week of me opening my account, I applied to re-​finance my car loan. They not only lowered my finance rate by almost 9% they financed my loan in a few hours.
I also, applied for a personal loan and was approved two hours later. Bank of America would never give me a loan but was eager to take all my money in fees.
I love the personal customer service I receive at FCCU. All the employees know my wife and I by name or by sight.
I will never bank anywhere else.

Great bank with great staff! I stopped here in Manteca to do my banking. I usually go to the Stockton branches. It was refreshing to not have to wait in a line for ½ hour +. I was able to do my usual banking in my two accounts & start a third for my baby without feeling rushed. This branch is the cleanest one I’ve been to by far. I will make the drive to come here for my banking!