BBVA Compass

I’m warning my Unilocaler’s out there, DO NOT USE THIS ATM FOR CASH DEPOSIT! I did a deposit this morning after leaving the gym across the street, as I was sliding my bills into the machine it displayed the question «do you need more time?» I selected «yes», then the machine pulled my bills abruptly, closed, then did not print a receipt. The message displayed «sorry, your money is stored in the safe» appears on the screen, then I was logged out. When I logged back into my account again to see if it showed up on the last transactions, it did not appear. Since it was an hour before the bank opened, I had to go home. I looked at my account online, it did not appear. I called the bank with absolute confidence that this was just a simple malfunction but because they have a camera installed, they could just see me doing the deposit. But they claim they have no record of this. I would watch it with this bank. Use only the drive-​through teller or walk it in. DO NOT TRUST ANY OF THEIR ATMS! I am out $ 200.