Urban Outfitters

Walked in to look for an outfit for my birthday. Didn’t really find anything that suited what I’m going for in the clothing so I decided to browse electronics, insane love of records and record players and they’ve got a huge selection. Never in my life have I been watched so closely. At one point there was one employee practically standing next to me and another walking around from behind. Will NEVER be coming to the Urban again after the extremely uncomfortable experience of having employees stare me down while I shop. Thanks, but no thanks.

I wasn’t aware of UO until recently I walked in with a friend and discovered their sunglasses collection! They sell some good stuff for my surprise actually and since then I’ve purchased a lot of then because I like the design and they’re extremely cheap, that’s pretty much what interests me in the store personally. I tried to like the other stuff but they’re really not my taste. UO always still surprises me that they have these huge spaces yet many items aren’t usually available though even if they’re out there in some other stores already or online! I appreciate the open space and not crowding everything on top of other «think H&M maybe:)» but still you could manage, I personally want to touch and feel and maybe try things out before purchasing. For this store, this is my 1^st time here, your usual UO layout, very spacious, nice staff and the best thing that I’m writing this for and why I’m a fan is because I found a pair of sunglasses I purchased in LA and I adored and wore constantly ever since though I own bigger collection of more expensive and more «designer» labels and more other designs from UO but I just loved it but I sat on it and broke it and was never able to find it in all stores I went to afterwards trying to restock but to my pleasant surprise I found it here by accident and though after more than 5 months from the first purchase while I was trying to purchase «Evolution Man» body/​face wash that they used to sell but not anymore «unfortunately! that’s an excellent product!» so I’ll check online. And it seemed to me their selections are better than the more boring basic beach-​oriented ones that I found in LA.

Employees here are helpful and friendly, not all but most. I like the layout of this location, everything is setup nicely and neatly. The store is spacious and clean. In-​store mannequin display stands out and makes you want to try on the item. Perfect for when you have plenty of time to kill while waiting for someone in the area. One thing I don’t like is the person who stands in front of the store was not very friendly, that’s really important because your the first face everyone see when they walk in, first impression of the store.

TERRIBLE! I went to the register and very clearly asked to exchange a purchase I made the online. The checkout girl (who quite frankly was blatantly stoned) then informed me that she accidentally returned all of the merchandise so I would need to pay for the new stuff and wait a few days for my card to be refunded. She didn’t seem to care at all, and didn’t try to remedy the situation.

Besides the fact that Urban has great looking clothes with a wide selection, the quality is low and will only last a couple of trips to the washing machine. Even with low quality clothing, this remains to be one of my favorite stores.

If you find a bin of nail polish that says «clearance» and has orange stickers on it that say it’s marked down. you would assume that it’s on clearance, right? Well. I stocked up. I love their polish, but at $ 10 a bottle regular price. I can’t love it that much. At $ 4 a bottle, I’ll go hog wild. And that I did. Until I get to the register, and the sales gal tells me they were not on clearance and were actually $ 10. Of course, I object. She says they were incorrectly marked, because they were new colors and there was no way they would be that cheap just yet. So she’s saying someone incorrectly marked, not one, not two. but about 50 bottles of polish? Yeah, okay. She was so rude and I finally told her to get the manager because wtf. The manager came and acted like I was supposed to bow down to him just for honoring the price. that it was marked! What a joke. But 2 stars because I love my cheap polish :)

Great selection of clothes and employees were very kind and helpful. The store itself has a very nice layout and wasn’t very crowded to my surprise. One of the best UO I’ve been to

Despite most of the expensive apparel. There clothing style is what I’m bathed in. There sale is the best sale I know, you just have to know where and when to go and definitely sign up so you can get notification from them. Eventually everything’s like goes on sale. In my top 5 places to shop

Okay, I frequent here enough, but I have a love-​hate relationship with this location itself.
The good:
Love the layout! It’s very open and spacious and they even have a café within the store. A bunch of tourists come here but you don’t get that crowded feeling like you might in another store. The sale is a good size (did they downsize it recently?) and there are so many dressing rooms that it’s kind of ridiculous.
The bad:
I find that the staff that work here either care about you too much or they don’t care at all. The other day I walked in here and there was an employee at the door who was on texting on their cellphone. Way to do your job bro.
Other times, I’ll be looking around and the a worker will be asking me if I need help every 3 minutes. Generally, I also feel like the employees talk to eachother more than to the customers.
Overall, love the store itself and the layout, but the staff is very iffy.

This is the best Urban out of all of Midtown. The staff there is so helpful. I was in there for almost 4 hours trying on urban renewal Levi’s shorts. With much help and trying on, I finally found 2 pair that I really love, and I’ll be back for more! The store seems to always be organized and easy to find things. They added a small coffee shop on the mid level in-​between the 1^st and 2^nd floor, and they have an eyeglass shop on 2. This is my favorite urban. I always find things here both on sale and full price.

Just like Steve Madden nearby:
No one greeted us.
No one offerer helped.
Employees were bantering amongst themselves.
Will not return.

I am a huge fan of UO and frequent several locations. Recently I visited this location, and I loved the layout. Women’s on the first floor, sales, men’s, and fitting rooms on the second floor. On the way up to the second level, there is a coffee bar, with absolutely adorable décor. The women’s section was a bit unorganized, but still manageable. This location definitely has a lot more shoes than the other locations. There are a LOT of fitting rooms, I don’t think it would ever be an issue to be accommodated. Lastly, my absolute favorite part of the store… They provide free cell phone lockers so you can charge your phone. Definitely a win! The only thing I’d have to complain about, is organization and staff.

I don’t really shop there anymore… but anytime I’ve been in this location, they’ve been very friendly and helpful.

This urban is huge but is laid out well. Women’s section on the ground floor, men on the second floor. However, if you’re coming here to buy the select odds and ends that Urban Outfitters is known for, seek a different store. Gift items are scattered in no apparent order around the store and can be difficult to locate, not to mention the supply is pretty scarce. Also, don’t try to get help from anyone as they will gladly look the other way than point you in the right direction. The prices are exorbitantly high, but you knew that before you walked in, so I hope you brought your month’s paycheck to dump down the drain. To give you an idea, a tacky christmas sweater is $ 80 and a coffee mug with a quote «Coffee Makes Me Poop» is $ 12.
You’re probably wondering why I say three stars if all my comments have a negative undertone. As I said, the clothing is laid out well and they have a large selection. If you need something last minute, I guarantee they’ll have it and most likely it is in your size.

Clean and pretty well organized — this location is convenient and great to shop at right on 5^th ave. It seems to be one of their bigger stores as well — racks and tables are definitely not as squeezed in. They have an ok selection of sale items and they keep it pretty organized here. My favorite branch is still the one in union sq on 14^th — they seem to have more inventory for sales or perhaps I just happen to find more stuff there lol

I’m always drawn to their toys, music and books section (This review is for everything BUT their apparel)
The gadgets are nifty and nifty.
Examples:
–RetroN 2 SNES/​NES system
–Handheld Sega Genesis
–Sega Genesis Console
–TMNT Pint glasses
–Instant Garden
–1.5 pounds of Nerds
The books are hilarious and informative.
Examples:
–The Zombie Survival Guide
–What I Love About you by me
–How To Stay Alive In The Woods
–The Legend Of Zelda
–Scared Shitless 1003 Facts
I was never really in vinyls but after browsing through their selection and learning more about it, I think I’ve found a new hobby. Vinyl collecting :]

I’m a fan of their quirky and unique pieces, jewelry, and accessories, but definitely not a fan of their prices. $ 50+ for a tank top? $ 80+ for some pants? $ 150+ for a regular bag?!? C’MON!!! Do yourself a favor and head straight to the top floor and take the time to shift through the sale racks. After fighting through (and maybe even with) the other bargain hunters, you might be lucky enough to score an off-​the-​wall item to add to your wardrobe.

Awful service. I called an hour prior to my visit to the store to confirm and hold an item. The wait was about 20 minutes on the phone before the representative was able to confirm a gift item I found online and were successfully able to hold the item for me. I came in to the store promptly an hour later after leaving work and waiting in line for another 15 minutes to request my item at the counter. The representative that was helping me was unable to find my item and then proceeded to ask the other rep that was also at the counter confirming whether she took my call and was able to hold my item. She said «Oh yes» and then turned to me to say «unfortunately, we didn’t have the requested mug in stock but we can ship it to your home free of charge.»
What a waste of my time.
I came especially to this store after researching and confirming the details via phone. This was supposed to be a birthday gift and now I will be going empty handed.
It’s a greatly disappointing experience this kind of thoughtlessness from a brand with a great reputation.

I am the Urban Outfitter’s sherpa. The next time you are planning a trip, you can contract me out to hold all your selections prior to checkout, no matter how heavy.

Recently went there for a v-​neck on Friday, here’s how my visit went:
Me: Excuse me miss, I’m looking for a v neck to match a pair of sneakers.
Associate: Which sneakers?
Me: (Shows picture)
Associate: Oh you might want to try a lime tank
Me: I’ll see how it matches up, where are they?
Associate: (Points) over there
Now just what the fuck did over there mean? I mean seriously, if these workers don’t want to work, just don’t go.