Rite Aid

it is a serious problem in ALLLLLL THE RITE AID pharmacies i have every visited and this one included.
if i had the time i would place a one star review for all locations.
They are always badly stocked, under staffed, and the lines are too long.
dear rite aid management, please fix all of your stores.

The city needs more big drugstore chains like it needs another bedbug epidemic. Going to these places reminds me why I prefer the care and attention that you get in a neighborhood place. Do yourself a favor. Find the little guys. You’ll be glad you did.

DEFECTIVE PRODUCTS, THE WORST CUSTOMER SERVICE & PHYSICAL CONFRONTATION. After giving them 1 star awhile ago for different reasons, I stupidly came back and bought 2 mascaras. They were both dried out. I went back and tried 3 other Maybelline mascaras and they all were no good. I found a mascara in another brand that worked. When I went to pay and get a refund for the defective mascaras with my receipt they couldn’t find the same products in store to scan. Why wasn’t the receipt adequate to provide a refund which showed that I had bought them 4 days before? I waited for more than 20 minutes and nothing. The manager Eddie told me to calm down and did nothing to help the cashier who was at least trying to give me a refund. Then I walked out with the new mascara and nail polish remover. The security guard went after me. I told her she had no authority to touch me; she could call the police. What belligerent morons — the two products I was taking cost less than the mascaras for which they had my receipt and would not provide a refund. She scratched me. And they owe me money. This will go further.

Rude pharmacist who didn’t even acknowledge my presence for the 5mins while she kept me waiting/​ignored me… where has customer service gone? Also I had to wait another 5 mins to get change… I’d rather take a longer walk to Hudson where the service is way better

A mess. Customer service over the phone is a JOKE. The woman just picked up the phone and said «Hi.»
I put in photos 3 weeks ago. three weeks ago they said «they’ll be ready in two weeks.» Today is the third week and guess what? The woman just says in a muffled voice «They aren’t here. Check probably tomorrow.» …okay. The employees don’t have a clue about anything they talk about.
I went into the store the other day to buy some lip balm around 10:45 AM. I immediately left, not only was there a line of 6 different customers, there was only one cashier. Go figure? Way better employees scheduling needed.
This store needs to get their crap together. Definitely one store that needs to be re-​renovated in every aspect.

Contrary to most of the other reviews, I had a very positive experience when I visited this store (yesterday). I also found it to be far superior to the Rite Aid that’s closest to my apartment and which is much larger than this store, because employees are a big part of the equation for me. In particular, the cashier was a really sweet young guy — and then I complimented the manager, who was *very* nice. Also; the store is cleaner than my local store, and it’s well laid-​out when considering the space constrictions.
(Update on 10÷5÷15): Another visit to this store and the cashier was another really nice guy.

As comedian Natasha Leggero once said of Rite Aid employees: These people wake up in the morning and look in the mirror and say «As little as possible.»
Pretty much sums it up.

What a rip off. They have taken over the prescriptions from Metro drugs and they charged me almost double for the same prescription – $ 360 vs. $ 220.

Went here after visiting the doctor directly across the street to fill my prescriptions. I was so sick and wanted my prescriptions asap. The pharmacist immediately told me my insurance card was invalid but that she’d ‘try to get the info’ she needed. She was wrong. It’s the only card my insurance company gives out & she called them and ended up getting the info she needed. There is no ‘other card’. Took about 40 mins from start to finish…

This Rite Aid is so freaking tiny, it feels a bit claustrophobic. I also didn’t feel like it was as airy or clean as the Duane Reade locations in the area. Pricing for clear nail polish was not impressive to me though they did have some iced tea & soda sales comparable to what I see in grocery store circulars in Long Island. Sadly, there’s one not far from my house that’s nicer than this one.

i actually got a Unilocal account just so i could review this place.
it is the worst! everything is overpriced and disorganized. employees are really apathetic (i don’t blame them though, this place sucks and they’re probably treated at least as poorly as they treat the customers).
but the real issue for me here is the pharmacy. they will completely ignore you while you wait and won’t acknowledge your presence if they’re doing something else. the wait is always incredibly long yet there are rarely many people in line. i have been given incorrect information multiple times regarding my prescription. for example, they told me i had run out of refills even though i was certain i had more. when i called my doctor to sort it out i was informed that i still had two refills left and as a result was late on a medication i take daily! i have gone in a few times to be told the pharmacy computer system is «down».
also, recently i was at the register and my item was rung up for the wrong price, when i informed the cashier of the price tag literally stuck on the item, and the 50% off sign over the shelf where i got it, all she said was «that’s not right».
this is all made worse knowing that i have the nicest and most helpful pharmacist at cvs in california.

Nothing wrong with my visit here.
Saturday afternoon and Folger coffee was in stock.
Lines do get a bit wrong and no AC.

Oye. I was supposed to be acting like a tourist on my vacation. Instead I was pretending to be a New Yorker (and really enjoying it). Rite Aid was my stop for lip balm and cash back on my first visit. A few days later when I wanted to do my friend’s laundry I walked over to get some detergent.
Maybe I’m naïve (or maybe I just need one of their Wellness+ cards), but is Tide always that expensive? Hmm… perhaps I’m not the New Yorker I thought I was.

This is the worst Ride Aid ever.
Seriously.
Consistently there is a line of about 10 – 15 people in que with only one cashier on duty while employees literally just wander around the store.
I wish I worked at Rite Aid and did nothing all day. It must be great because for the past few years I have seen the same employees at this store and they continue to do NOTHING.
Further, consistently they are always out of something I need whether it be Tide Bleach Pen or Murphy’s.
I have resorted to shopping on
whenever possible and going to the Rite Aid on Hudson when I have to.

Where other Rite Aids failed me, this one came through — with the Neutrogena sunblock stick I had been looking for everywhere. Since it’s 0.63 ounces and solid, you definitely won’t encounter any heat from the TSA (excellent if you’re not planning on checking luggage on your flight to paradise.) It’s also rubproof, sweatproof and waterproof but that’s a story for another day…
While queuing up to pay for my sunblock stick and a travel size bottle of hand sanitizer, thinking things couldn’t get any better, I spotted them — Tear ‘N Share (bigger than normal) bags of sour Skittles! I bought two. One to share with my friends at the cinema and the other to take on the plane with me.
Anyone who’ll have you believe that all Rite Aids are created equal obviously hasn’t been to this location!