VIP Very Intimate Pleasures

What a trashy joint. I walked in with specific purchases in mind and was immediately told they would have to hold my purse for me since it is a backpack purse. I declined stating,” It’s my purse. You can look through it on the way out.” She allowed me in. Two minutes later, someone else approached me stating she had to hold my purse while I shopped. I again explained it is my purse and they are more than welcome to search it before I leave the store. She declined, so we left. We’ll bring our business elsewhere.
How trashy does a store, its employees, and its customers have to be to insist on holding a customer’s purse while they shop and refuse to search through it on the way out to prove nothing has been stolen? I’m sorry you assume all of your customers are trashy and will steal.
Please understand, if a customer is allowing you to search their property, they aren’t stealing from you. Hope that concept isn’t too difficult to comprehend.
Since you aren’t interested in our business, we will take it elsewhere and never bother you again.

By far the worst customer service ever. I spent $ 90 on a vape. It was a gift for a a friend. When I got home I immediately put it on the charger as advised. After 30 seconds or so it would just stop charger. Nothing would help it charge. So I brought it into the store and they gave me different direction on it. Saying, «it needs to be plugged into a computer so that it can connect to the Internet and update itself». First off I call bullshit lol And that still didn’t work. So I try to return it or at least ex range it and they say that there is no possible way they can do it. They gave me some email to cooperate which nobody replied to and now I have a $ 90 vape that does nothing at all. Also that same vape is online for $ 40. I suggest never giving them your money. They have ridiculous prices.

WOW! Went there last night with a friend and was followed around the store by a sales person who asked if she could help me find anything. When I asked about a specific Belladonna toy, she gave me a strange look and started saying things like, «wow! Why would anyone want that? People really like that? I can’t believe you would want something like that! No, we definitely don’t have anything like that here.»
Yeah… because employees should really be judging customers when they are working at a store that sells sex toys!
The rude employee and seriously OUT OF CONTROL PRICES will keep me from EVER coming back!!!
SAVE YOUR MONEY AND BUY ONLINE!!!

I have shopped at VIP a few times and I think the store is great. The customer service is the absolute WORST I have ever received. I recently went in and purchased a grinder, got it home and it was broken. I quickly returned to the store because it was a $ 36 product and I was not going to pay that much for something that was broken. The cashier at the store informed me there was no returns which I was aware of but seeing as I just bought it and it was broken I figured I would try anyways. They even told me they should have checked the product themselfs but didn’t for some reason. They told me to research where the grinder came from and ask them for a new one. The grinder I purchased is from a factory in china, no way to contact them or get a refund. I then turned to emailing the corporate vip office. I have emailed them several times and I still have yet to hear a responce. You think a store that is trying to get bigger might have customer service? I guess not. I will never purchase from this store again and I’m telling everyone about their broken products and horrible service!

shhhh, this is a surprise Unilocal.
ok, by the time this posts, the cats out of the bag. I went to VIP a few weeks ago for a xmas present for the special one. itsa secret for now, so im not posting this until after xmas.
now, Ive not been in many of these types of places. in fact, i cant think of any sans a Vicky secret (which doesnt sell knives or bongs or a bunch of other things this kinda place does), so ill leave that for you to check out and Unilocal for yourself. the selection i suppose is good, (no index) so take that for what its worth. yes, they also have the ‘knife/​bong room’ which befuddles me. do people like to get hopped up and then play with knives? i dont think so. those prices could be decent, not too sure what the ct glass market is, but i do know its way cheaper than boston, is that saying much?
what i do not like, or maybe i do. is their return policy, which is no returns, ever, for anything. on one hand i guess im grateful that anything i buy is virgin (ha!) but on the other hand, anything that is a gift best be spot on or else youre out of your cashola. I guess their prices are ok, so some stuff was cheaper than VS, again, i dont go bra shopping often or at all, so thats how im leaving that, but i guess its the extras and **groan** hard to find items that sets this place aside.
I could go on and include several other puns and blush worthy comments, but you can go and post them yourself.
have a happy xxxmas

went there for the first time and i was honestly a little scared… but once inside it was lots of fun. not what i expected at all. It was bright and happy. Had fun looking for bachelorette party stuff with my friends. They had tons of toy and lingerie. They also had a room with bongs and knives (which was kinda creppy). i would defiantly recommend this to people looking for Halloween costumes or party stuff! fun place.

The staff is a bunch of young girls and most of them aren’t even friendly. You don’t really feel comfortable to approach some of them because they look like they don’t enjoy being there at all. It’s very overpriced… VERY. Enough with the complaints though. I have never seen such a huge selection of EVERYTHING you could imagine. They have a very large headshop with shelves up to the ceiling, complete with an aisle full of knives. A bondage/​fetish room, costume area, aisles and aisles of toys and DVD’s, loose condoms/​lubricants. You will feel like a kid in a candy store.

Huge selection, fun stuff for bachelorette parties. Also have head shop type items. Staff is overly helpful (sometimes you don’t want any help). ;)