T.G.I. Friday’s

For a quick meal, this is usually reliable. Sometimes the hostesses are ditzy, but once seated, it’s reliable. The best thing for me is the menu selections that are the smaller portions. Due to illness, I can’t eat a lot and I hate wasting money on food I will take home and still may not finish.

We went there because another restaurant was so crowded. We should of went somewhere else. We got seated and our waiter was very quiet that I couldn’t hear a word he said. He stood pretty far away from the table and talked pretty quiet. We waited 40 minutes for my boyfriends drink and 20 for the kids and I. The reason my bf waited was because he brought the wrong one and never brought over the right one. The food wasn’t bad at all it was actually really good and if it wasn’t for the other waitress bringing it out; we probably wouldn’t of gotten it in a good time. The fruit cup that came with my son’s was his favorite and I was impressed by the assortment. Overall, not bad for food but the waiter was very slow, not personable, and didn’t seem to really care. The manager did help us and took off some money but I honestly don’t think that the waiter will last.

So we rarely come here, for a couple of reasons. 1) they really have a limited menu, 2) customer service is ALWAYS lacking … Just to name a couple.
Tonight, immediately sat. Appetizer and drinks ordered. We get our app in an appropriate time, albeit we ordered jack Daniels chicken, came out over-​fried, (wicked crunchy), then while I write this, our drinks have yet to come, chicken, what could be eaten, was. No sign of our waitress or those drinks, meanwhile my partners getting irritated «where’s our drinks? Can we leave?» It’s always something when we come here. I’ve actually never left this place «wow’d». 14 minutes ago, I tagged us, still no drink meanwhile I see our drinks, sitting there getting watered down as the ice melts. 20 minutes in, girl says «food will be out shortly gentleman» as we look dumbfounded, she looks at our table awkwardly «you didn’t get your drinks?» Tristan: «no, they’ve been sitting at the bar for the last 10 minutes,» another 3 – 4 minutes later, drinks at our table, watered down…
Now to the meal: a small handful of fries, a sad 3oz piece of Chicken sitting on a piece of wood, yes a piece of wood «supposedly gives the vanilla flavor» and a very small portion of rice pilaf, probably enough to feed a small child. By small child, if infants are rice, this would fill them.
Quality: chicken moist, but not worth the price, fries were previously frozen and therefore I suppose «quality guaranteed?» And the rice was rubbery and lacked flavor.
Overall, we are not going to come back to this establishment.

My boyfriend and I came in for lunch and sat in the bar area. I have been in the industry for 5 years now and our service was awful. We got 2 beers that didn’t come until 10 min after we finished our appetizers (no waters or anything were brought to the table either while we waited). She finally came to take our lunch orders and then realized she never brought our drinks.
My boyfriends burger was completely wrong. He ordered a bacon cheeseburger with only lettuce and pickles. She brought out a bacon cheeseburger with fried onions and tomatoes on it. When we finally got her attention she apologized and said that burger is what she thought he ordered even though she wrote down his order originally. She comes back with a plain bacon cheeseburger, no lettuce or pickles.
She never sent a manager over to speak with us and not a single thing was taken off our bill, including the burger she screwed up twice.

Went here for lunch last week with a colleague. We ordered and the waitress brought us drinks without straws. 30 minutes later I asked about our food, and the waitress apologized, said she forgot to put it in, said she would have a manager come talk to us, and asked if we wanted the food to go because it would be ready in 10 minutes. I said yes and sat down. My colleague had to ask for straws.
20 minutes later the food came out, and we had never seen a manager. The waitress did comp us the food, which was nice.
We got back to our office and neither meal was very good. My broccoli cheese soup tasted like a processed cheese base and was almost inedible. I pulled a long hair out of my french dip sandwich, then found the meat tough. Finally, the au jus turned out to just be french onion soup in a cup.
The fries were good.
We decided never to return.

It’s T.G.I. Friday’s, I mean how much different will this be from the next review and next restaurant. The food was great, it’s very standardized and just what you’d expect, I had the Jack Daniel’s chicken sandwich and it was awesome. My one complaint which is the reason for three stars is that our waitress was terrible, she forgot things, we never saw her, I asked for a side of mayo what must’ve been three or four times and she’d leave to get it and then not return and forget and we’d Groundhog Day it with the mayo a couple more times, others at my table had the same issue. It wasn’t incredibly busy that night, it was the first pats game of the season I think and there was a local hockey team there dressed in drag as some sort of tradition. I don’t know her name and I don’t want to throw her under the bus but it is what is holding back from a fourth or fifth star. Everything thing else was great, all the food came out looking like the picture, which is really what we all want.

I am never one to complain when at a restaurant… That’s just not the type of person I am. I’ve had food come out cold, or over cooked and don’t say a word. But tonight was a shit show! As soon as we sat down, the table next to us said we should just get up and leave. The table on the other side of us was getting up and ready to leave because they still hadn’t received their drinks after waiting 20 minutes… We all had the same waitress… Emily… Ironic, I just read a bad review on Fridays that has the same name for the waitress!
We had a very simple order between the three of us. A few apps and one hamburger. We got half of our apps… Ate them, 20 minutes later the flat bread came out, and then 20 minutes after that I was still looking for the waitress to ask about the burger! She told us it was almost ready. 10 minutes later… No burger, or waitress. Just a bunch of tables around us all with the same look of disgust waiting for our food. When she finally came around I asked her to see the manager cause this was ridiculous… Her response was, well can I just get you the hamburger… I said yes get our burger, but I still want to talk to the manager. She put her hand on her head and just walked away. Comes back with our burger, then 10 minutes later she finally brings the manager over!
2 hours… 1 round of drinks, never even asked if we wanted refills. 3 appetizers and 1 hamburger…
This girl had an entire section of people pissed off… And by the actions of the other waitresses, no one wants anything to do with helping her!
Some people are just plain dumb… Emily is certainly one of them.
If you go to Fridays and have a waitress named Emily cut your losses and leave!!!

STAY. AWAY.
My hubby and I went Saturday night around 8:00ish. We got seated right away, but the waitress took about 10 – 15 minutes to come over. Her name is EMILY. Of course, the people sitting next to us that had been seated after us already had their appetizer order in. She recommended some drinks off the drink menu, including some beer specials, specifically the bud light she pointed out was only $ 3 draft. I ordered a bud light and he ordered a water. Every time we come to Friday’s, he likes to get the unlimited apps. He likes to try them all and I occasionally pick at it. They are so small (maybe 4 or 5 pieces on a plate), and he is such a big guy, he can easily eat a few… He ordered one of the apps, and the waitress looked at me and said, «what about you»? I said I was all set. She said no, they can’t do that. It’s $ 12 per person. I told her I wasn’t going to get an ENTIRE app to myself. Even if it is small, I didn’t want that. I was going to have a bite of a my hubby’s. She told me her manager will not allow that and she will get in trouble. WTF? So what if a party of 20 comes in and only 1 guy wants the unlimited apps? The entire tables pays $ 12 each?! We come to Friday’s all the time and I’ve never heard this before. but I said FINE we will choose an app from the menu. I wasn’t going to pay the $ 12 per person, especially if I didn’t plan on eating any… She walked away and when we looked at the menu, the apps from the unlimited apps menu weren’t on there, specifically he wanted the street tacos. She came back and said «what app do you want». We told her we would pass and just get side salads. CUE THE TUDE. Like we ruined her freakin’ night! I ordered a side salad and she explained to me it was in a tiny oval dish… twice, like I was deaf and stupid… yea? and? She said it wasn’t a lot. I mean, I know I’m not super skinny, but that’s what I ordered. PUT IT IN! Instead she said I should get a wedge salad. We went back in forth a few times until my hubby interrupted and said YUP THAT’S FINE. Well, those two wedge salads took about 35 minutes. At one point, she came over and said one was ready, but not the other… sigh. So finally the food comes out. Hubby ordered some chicken that’s served on a piece of a whiskey barrel or something. He cut it up and took a bite. He said it wasn’t pink inside, but it had the chewy feeling like it wasn’t cooked. He said it was NOT good. I got the Jack Daniels chicken sandwich (like I ALWAYS do). It came out and it looks actually good. I took a bite of my french fries and they were COLD in the middle. Like, they had either been sitting for a long time, or they weren’t heated up all the way. I was so pissed, I didn’t even touch my sandwich. We had been there for well over 90 minutes… she came back, hubby gave her credit card, he went to sign and she didn’t give us a pen. It was then he also noticed the bud light was $ 5…Ugh, the whole experience was just a joke. I feel like if we had actually spoke up, she would chew our heads off. She had that kind of attitude. I will NEVER EVER return to this Fridays.

Great service from the staff, Hailey made us feel very welcomed. The food was also well worth the money. Plus, classy menu tiff! I’d give five stars if they accepted bitcoin.

Us along with 3 other families just walked out. Where is the host? After waiting for approximately 10 to 15 minutes my family, along with three other families, were not even acknowledged by a host, server or anyone. We stood at the host stand for the entire time we were in the restaurant without a single host or anyone saying anything to us. We watched several employees in groups talking but not one even looked our way. Horrible will not go back.