Darlings Tire & Auto

I had been fixing my own cars for the past 8 years (even replaced an engine myself), but I recently sold my house and don’t have a garage anymore. After reading all of the glowing reviews, I decided to give this place a try. I wanted new spark plugs and an oil change, but I got so much more than I bargained for (not in a good way).
1. The mechanic (owner) broke the rubber intake boot during disassembly (part cost $ 58 from Infiniti). He said it was already broken, but how could that be when my car was running TOTALLY differently solely because of the broken part? It was running fine before that happened.
2. The spark plugs that the mechanic used were NOT OEM. I specifically asked for OEMs and paid the price for them. After two years, I found out that he had put in much cheaper spark plugs than the ones he told me he put in.
3. I am EXTREMELY sensitive to noises and changes in the drivability of my cars. After getting my car serviced, I clearly noticed a knocking noise that comes from my engine at idle. It used be one of those cars that made it hard to tell if it was still on or not without looking at the tachometer.
4. The car gets really bad misfires about every 500 miles. I am thinking of doing the spark plug change myself to fix this issue.
5. I was originally quoted $ 280 for the whole process. Without ANY approval, the mechanic told me on the day that I was called to pick up the car that the bill was actually $ 360.
I was dealing with a change of job and my father being diagnosed with major health issues, and I had no time to be dealing with those problems. I beat myself over not being more proactive about disputing the problems I had at Darlings Tire & Auto, but lesson learned.
I am NEVER going back to this place again. If the owner wants to rectify the issue for me, they can contact me.

If you are looking for not only fair prices but HONEST answers this is the place to go. When our transmission started making concerning noises, we feared for the worst. Not only did Darlings look at it for free but they also researched our warranty and discovered we were still covered, saving us almost $ 6k. Some places wanted to charge us 120 just to diagnose the issue. They will get any of our business that is not covered by our warranty.

Very fair, professional and friendly service. They did a brake job on my Honda Pilot. Checked everything out – charged a fair price. I waited, and it was done right away, and they did not try to sell me anything more. Now that my vehicle is out of warranty, I will continue to frequent the business (hopefully not much), but I know they won’t try to rip off a woman!

I’m writing a review to dispel any apprehension anyone may have with buying a car from these guys. I bought a ’69 Riviera from these guys sight unseen. They were honest, helped me from start to finish and the car didn’t disappoint. They made this a very enjoyable experience, and I would encourage anyone to do business with them. I’m looking forward to the next car purchase that I don’t have garage space for! Thanks guys!

I echo many of the other reviewer’s statements and comments and am glad to admit that they are dead on. This place is great and a very fair, courteous and affordable place to bring your vehicle to get fixed.
The cost is extremely affordable and the work was quality. I highly recommend this for any of your car’s auto body/​mechanic work. Great stuff.

Will NEVER go back. The daughter-​in-​law of the owner is beyond rude! She insulted my mother and said she would not want her business again because she was questioned why the car was not ready when they said. They kept the car for an extra three days without calling. We had to keep calling to check on it. The cherry on the cake, aside from the peach of a daughter-​in-​law, was they sent an invoice for us to pay before they were even done with the car!!! I drove my mother over an hour to pick up her car and we paid for something that was not even ready. I would not bring my children’s barbie convertible to be serviced here. Only 5 positive reviews on their website in over 25 years of business. It’s obvious they pick the testimonials that are on their website.

I won’t bring my car anywhere else as long as we live in the area.
One of our cars was failed by a different mechanic for the inspection and, of course, I needed a very expensive fix to see it pass. Instead, I took it to Darlings Tire and Auto. They inspected it and the problem wasn’t bad enough to fail inspection, but he did warn me that I’d need to get it fixed within the next year. I asked him how much he charged for the repair – imagine my surprise when it was only 25% of what the other shop charged.
We decided to go ahead and replace the older piece right then.
I’ve purchased tires here, had both our cars repaired and inspected here and have only had good experiences. I highly recommend taking your car to Darlings if you’re having a problem or just need to perform routine maintenance, get an inspection or replace your tires.
Also, the people who work here are always extremely nice and explain what’s happening my car to me kindly and in a way I completely understand.

I have gone to Darlings several times for anything from a routine state inspection to major servicing. I am always impressed with the work that is done, but more importantly, I am always incredibly impressed with how trustworthy they are — I always feel confident that I am getting the best deal possible and that they are doing their best to save me money on work that might be far overpriced elsewhere. I recently had a state inspection done, and I hadn’t realized that my past inspection was good for 15 months and did not actually need to be re-​done until next year. They completed the inspection but realized my mistake afterwards and did not charge me a dime. I cannot imagine going elsewhere and getting better, or more honest, service.

We took our 2005 pilot in (236k miles) to get the brakes checked and a routine service. I was shocked when were told the brakes were fine. Honest work and fair prices. Highly recommended

Honest and fast. You really can’t ask for much more from a repair shop. Doing business with darlings was easy, I will never take my car else where

I have to sing their praises again! I am so thrilled that I found this place.
My car has had a rattling noise in the back for over a year and a half. I’ve gone to at least three garages in that time to have it diagnosed, and no one could tell me what it was or fix it. I first heard it was the struts, then rust, then the sway bar links. I spent over 1k on repairs to fix this noise at two garages, only to leave and still hear the maddening rattle. I was becoming resigned to having to listen to it for the rest of my car’s life, but I decided I would try one last time to have it diagnosed at Darling’s. These people are so awesome that they knew what it was right away and I FINALLY got an answer to this mystery (it was the bushings!) but better yet, they fixed it! I can drive now without that annoying sound in the background.
Of course, I was told it didn’t need to be fixed because it wasn’t dangerous. They also told me my tires were going, but I could get another year’s use out of two of them. They also told me about other minor things, all before they were actually worked on so I could give the okay before spending my money. The new tires I got were incredibly affordable, as was all the work, and when I drove off the lot my ’93 felt ten years younger.
Simply put, these people are tremendously competent mechanics who are completely honest with their customers about everything to do with their cars. I have certainly found the perfect car garage. This place is a gem.

I’ve been going to Darlings since they moved onto my street, about nine, maybe ten years ago. My wife and I have three cars. The newest is a 1999. I have only good things to say about Darlings. They’re fair, and work to keep repair costs down: search for good prices on parts, consider all repair options, not replacing things that don’t need to be replaced, etc. I get all of our inspections and repairs done there. Darlings is a high quality local business owned and operated by local folks. I highly recommend them.

If you need to get your car repaired, consider this alternative to pricey car dealer service departments. In over five years of dealing with this outfit, they have never requested we make unnecessary repairs. Darling also has sought to keep repairs at a minimum by finding deals on parts. There is no fancy waiting room. Net, Darling has always done what we have asked from them and lived up to their commitments in terms of timing.