Michaels

I pop in here on occasion because they have a lot of craft and holiday supplies. I don’t do a ton of crafting, but they seem to have what I need when I need it, for the most part. I have also used their framing service, which is good and the staff are knowledgeable. Overall, the pricing is on the high side and service is very much lacking due to not having enough staff. For example, today they had 3 of 6 registers open and a HUGE line. I counted more than 40 people in the line. The people at the registers were very nice and accommodating. I felt badly for them, but was unhappy with management for not doing a better job staffing the store.

Michaels is my go to store for drawing and art supplies. I often use there 40% coupons religiously, without fail you’ll see me there every sunday buy something.
This store can be very dangerous though. With everthing they have I’ve tried to convince myself that I can probably knit or scrapbook. Without fail a can’t do neither.
This place has something for everyone or if you’re not in the crafting mood just browse their dollar section.

Ok place to shop! But once you need any customer service not any employee would not go a inch to help you but what is set. Like once I saw that I was taking the last item and need more, so asked an employee to check if there was any in the back room. Yes, he did scan with his pda but don’t go further than just saying that is all we got! Didn’t check if more would come or any other store had them. And just recent, I had to return something the receipt shows that I payed with cash and credit. I wanted the money put back to my credit, patently I had no choice even that the majority was payed in credit.
Well, I am ok with their products but I am don’t like their customer service. I do believe I will shop at hobby lobby for now on!

Swung-​in for some picture frames on 6÷7÷14. Pleased to discover a buy one, get one half off sale on all frames.
+ Tons of household items — everything you could imagine to complete a crafty project
— Pricing is a bit high, but there are often specials that offer a reasonable deal
— Only had one cashier working on a Friday night (at around 6:00pm); there was a significant line at check-​out, but it moved fairly quickly
— Like Corey D, I couldn’t find someone to ask a question of; I eventually figured it out on my own, but staffing seemed quite light
+ Custom frame shop in-​house

Yeah, it’s absolutely not hip, and yeah the customer service is not much, but this place has EVERY themed scrapbook sticker you’ve ever wanted.
AND HOW MANY PLACES IN MADISON CAN SAY THAT?
That’s a real question. In any case, this place can, and they’ve got a pretty nice selection of painting supplies, ribbon, gardening trinkets, sparkly things, probably inedible multicolored sprinkles, knitting tools, and fabric markers. Oh, and they have the whole Ace of Cakes line of baking supplies, even though the Food Network show was cancelled in 2011 (maybe they’re worth something on eBay!). Mikey’s is not the place to go for a personalized shopping experience, but is a great place to play the «how many things can I buy for $ 1» game.

Large Location.
One helpful employee… I think she was a manager.
As I waited for her a male employee passed me up FOUR (4) times.
As I looked for adhesive hearts to decorate the pumpkin. This is on the right hand side of the store. Then got directions to go to the Left hand side of the store for Iron on Letters (yes, they still sell such. I’m not old — yet, lol)
I noticed the same lanky, white male employee near me.
I went back to exchange the hearts for bigger hearts and whom do I see?
The same male employee. But, alas — I didn’t know he was an employee at the time. Thought he was a shopper, too. Maybe he’s trying to get my attention so he can flirt with me but my sorority sister is going on and on and on and on via this cell call that I’m getting elated the battery is dying. Not that I don’t like her but I misplaced my earbuds and I don’t know how people hold a phone to their heads as it hurts me. I think I need to see a Chiro and add more massage therapy time to correct my cell phone askewed neck problem.
See I rambled off there… You thought it was pointless, hugh? Nope because as long as it took me to write this and go off on a tangent… I LOOK UP AND THERE HE IS AGAIN! ummm, is he following me?
I haven’t been followed, that I remember (as I’m sure it’s happened other times but I never notice things like that. I could care less to label anything racial) since I was in 4^th grade and my mother made me put back the jeans so we could leave Beall Lady because the man was following us expecting us to steal because apparently old black ladies and a nine or ten year old does just that.
Zip back to this Monday night issue and BAM: he finally asks if he could help me. I had no bag, no handcarts, no nothing. Why? because when I wnat to run in and out and ONLY GET THE 2 – 3 THINGS I SAID I WOULD THEN I DON’T GRAB ANYTHING EXTRA TO HELP ME SPEND MORE. I got 2 shirts, 1 pkg of iron on letters, two feathers for my ‘fit, 1 pkg of Halloween stickers and the hearts. What is it about me that says: watch her she may steal?
Notice people I had no purse, no coat, nothing but those items; my phone upside my head and the wallet.
Then, as I checked out — boo yah~ he’s at the register across from me checking out something small.
I reviewed this and maybe he wanted to flirt but didn’t know how. I’m bothered he had no obvious signs of clothing to say he works at Michael’s. Maybe Michael’s has hired an undercover shopper to catch Christmas thieves. Maybe he doesn’t see my kind often or at all, but as I reviewed this and talked it over with my mentor at our HH meeting — it appears that I was being followed.
If you’ve ever been to Michael’s this is a big store. Big enough that he could have stayed busy without ever appearing on every aisle I perused. I don’t know what’s what but I do know — I won’t return. I’ll go to Michael’s West. It is my highest hope for all things dear: he wasn’t following me for any other reason but to hear our Acinine Sorority Phone Call. =)

This Michaels is ok as a craft store, but if I have to do a giant store, I’d usually rather go to the big JoAnn’s. The customer service at this store tends to be lacking. After asking for assistance with an item (I need more than were on the shelf) during a recent visit, one clerk called for someone to help me (as she was with another customer). I waited and waited and waited. No one came. The clerk finished with her other customer and then walked off. I ended up putting back the item I wanted more of and just leaving without them.
I can say this that’s good about this Michael’s: they always have a huge selection of Martha Stewart crafting products and a great cake décor aisle as well.

Pretty average, perhaps slightly below average, for a craft store. Their main thing seems to be scrap book supplies, beading, dried flowers and framing. They also have a small selection of yarn, painting/​drawing supplies and «needle craft» kits, several aisles of ribbon, children’s craft supplies & toys and a small wedding paraphernalia section. The staff is pretty hit-​and-​miss. If you can track down an employee you have a ⁵⁰⁄₅₀ chance that they know where to find what you are looking for, then a ⁵⁰⁄₅₀ shot at them bringing you to the item instead of waving their hand and saying «It’s over that way.» The last time I asked an employee for help, I was looking for origami paper. Without looking up from what she was doing she said «If we have any it’ll be somewhere in the kids stuff.» then just ignored me.
Overall my opinion of this place is «meh»