The Boot Pro

The team is very knowledgeable and passionate about good fitting.
After too many years of suffering in rental boots (wide feet, small angles), I really wanted to find someone who would care about finding the right boot for me.
Kyle spent an hour with me selecting a boot that fits my skiing style and would be comfortable enough for an all day on the slope. I also went with custom insoles which really improves your posture.
Very friendly and welcoming service, and I was happy to get the same attention and help as a top level skier. I went back twice for fine tuning and got the same attention.
I have never been so comfortable in a ski boot !
Thank you Kyle !

Amazing crew. Brought in a boot not purchased from them but they worked on it and fit to me perfectly. Shon is the master and seem more like a doctor. Both he and his young Jedi padawan made a pain vise of a pair of boot fit like a dream. And it was Christmas Day! Thank you guys so much!

Worked with Matt and Kyle to get fitted with footbeds in new boots and skis. They really took the time to talk about the kind of skier I am as well as explain how they fit people and what to keep an eye out for when wearing your equipment during the season. Fantastic customer service and products! My boots feel magical!
Can’t wait for the season to start!!! We will definitely come back.

These guys are incredibly friendly, helpful and most importantly knowledgeable. Working at Okemo required 100+ days on snow, which means purchasing the highest quality boot for the job. They outfitted me with a great pair of Lange, new insoles for my crazy feet and boot heaters. While the set up cost a pretty penny, keeping my feet warm and comfortable was worth it. These boots also totally upped my ski game! I had a quicker response time, more control and better style. After having the same boots for 10+ years, it was well worth the upgrade thanks to The Boot Pro! Thanks, guys, for providing awesome service and great conversation. I’m bummed to be missing you this winter!

I had waited all season to come up to Okemo and get myself some properly fitted boots with whatever options it took to make sure that they fit great (read as ready to spend the $$$). I wasn’t sure which shop I was going to go to so I asked around the mountain with the guys in rentals, the instructors at the ski school and the lift operators and every single person said the place to go was The Boot Pro, so off I went. I was met by a bunch of guys who knew their stuff inside and out. They measured my foot, analyzed the way that my foot moved and how my foot was oriented while standing. There were at least four or five boots that were brought out for me to try on to see which ones fit best right out of the box and then the fitting really started. My choice was a Dalbello boot which has a fully moldable liner and required a sort of torture of putting my foot into an oven baked piece of plastic for about ten minutes, but anything for ski boot nirvana. Then I had custom footbeds made (easy task) and left for the afternoon. Upon my return, they had stretched out the boot shell in spots and had done some grinding, etc. to the footbeds. When I tried them on, they fit like a glove, a stiff plastic glove, and off I went.
I skied all day today on them and I had some issues with one foot, so back to the shop for some tweaking. They did some more work, I endured another torture session and Eureka, I think that they have done it. Even if I have to go back, I wanted to write the review now because everyone at the shop has been great, the owner assisted me today with the refit and assured me that we would get them perfect. By the way, the other boot that had no problems today was hands down the best fitting, best performing boot that I have ever had on. Ski boots are not a comfortable piece of apparatus, and taking them off at the end of the day will always be a relief, but I never had my foot in a boot all day without issue until now.
If you need boots or gear, I would suggest that you go here first and save yourself the hassle of going to a lesser shop.

After coming home from a great ski trip with the family this weekend, I decided to spend a few minutes to write a quick review of the Boot Pro. When we arrived at Okemo this weekend the High temperature for three days was going to be about 2 degrees. In order to salvage the weekend I knew I was going to have to invest in some Electric Boot Warmers. I had looked at them on Amazon previous to the trip but didn’t feel like spending the $ 250 per set (3 sets of feet to warm). Well I went into Boot Pro and they had them in stock. Not only did they install for free they sold them for $ 229 /​set. Bear in mind it was literally –3 degrees out when I inquired about them, they easily could have charged me $ 250 + an installation fee at that point, but instead they stayed late, installed my chargers for free and gave me a very good price on the heaters. Of course while I was waiting for the heaters I was checking out the new Kastle skis my brother in law had been telling about that he had demo’ed. Of course being the consummate nice guys that they are at Boot Pro, they offered me a complimentary demo since I had just purchased all the boot warmers. Well after skiing those Kastle’s it is essentially impossible to not fall in love with them (I think they knew this already). Of course I walked out with a new set the next day, which they mounted and had ready in the time it took me to have two drinks next store with some friends at Killarney’s. I have to say every person from the front counter checkers to the sales guys upstairs, to the setup guys in the basement every person was super friendly, sincere and absolutely a pleasure to do business with. If you are in Ludlow and in need of ski gear, I highly recommend the Boot Pro. They define good customer service.

After a long break from skiing (more than a decade) I quickly got back into it and decided that I should invest in my own, quality gear. All of my research pointed to getting a pair of well-​fitted boots before anything else so I asked for recommendations in the Ludlow area. The Boot Pro kept coming up in both online forums and in person conversations so I decided to pay them a visit. Matt met me at the door and began chatting about my skiing history and abilities while measuring my feet and ankles. He gave me five options, all of which he was able to slightly adjust based on my feedback. I eventually settled on the first pair I’d tried on, slightly tweaked to fit my feet perfectly. I was out the door with a gorgeous pair of purple Atomic LiveFits that also happened to be on sale! My feet were comfy all weekend and I could tell a big difference in my skiing almost immediately.
I have a couple more friends in the market for ski boots and will be pointing them to The Boot Pro!

After years of uncomfortable rental boots and trips to dozens of ski shops around New England to find the right boots the Boot Pro was the final stop. Immediately upon entering the shop I was greeted by an employee and asked what I can be helped with. Once I told the employee helping me I was having issues finding comfortable ski boots to fit my feet he started taking measurements and came up with five different boot recommendations. I ended up leaving the Boot Pro with the Atomic Overloads and a custom insole. My feet have never been more comfortable in ski boots and I am already planning on returning to the Boot Pro when I am I need of a new pair of boots. I highly recommend the Boot Pro to any east coast skier in the market for new boots or anyone having problems finding comfortable boots.

Great service with awesome prices! The team at Boot Pro spent 45 minutes with me ensuring I was getting the ski boot I needed! Answered all my questions, and I walked out with a great pair of boots much more knowledgeable

I am an intermediate skier just getting back in to the sport after and 15 year break. I needed new equipment, most importantly boots. My feet are wide and I have a high instep and I’ve never really had a boot that fit me right. I shopped near my home in CT for ski boots but had no luck. I did some research and found The Boot Pro at the base of Okemo. I’M SO GLAD I WENT!
Both my husband and I had a great experience. At the Boot Pro, they had plenty of experienced boot fitters to help us out. They asked lots of questions and really honed in on what we wanted. Most importantly, they took measurements of my foot, including my instep — no one has ever done that before, and turns out, it makes a huge difference in the size and fit of the boot. After trying on a couple of pair, I narrowed it down to one, and then they were able to fit the boots to my feet. But you never really know how a boot fits until you ski in it. Well I’m happy to report that after 2 full days of skiing in these boots (Atomic Live Fit 80) they are by far the best boots I’ve ever skied in. There were no pinch points, no uncomfortable spots and no fatigue caused by ill fitting boots.
Aside from the expert boot fitting, here’s what I also appreciated about working with the staff at the Boot Pro:
* Excellent customer service through the entire transaction. I mean EXCELLENT! and i don’t use that term lightly.
* Quick turnaround time (purchased skis and boots at 5:00pm, had them in hand, ready to use at 8:15pm same day!)
* I got an education on boots and skis
* service after the sale — got a problem? need some fine tuning? just go back in and they will take care of you.
* Great selection of boots and skis (based on what I was looking for.)
I’m certain we will be back. I hear their custom insoles are incredible!

I don’t have a single bad thing to buy about this place. Always friendly and extremely knowledgeable — I can’t see how you can possibly have a bad experience here!
Also — their custom insoles are $$ … no more painful feet.
Thanks guys!

After a horrible rental situation my dad took me down to The Boot Pro for a solution. My mother had gone there for custom boots to accomadate her «unique» feet and highly reccomended them. Phil immediately started helping me the moment I was in the door. First he sat me down and measured my feet then took a look at my ankles and feet. Then he asked me all sorts of questions about my skiing abilities to get a feel for which boot would best suit my needs. He zeroed in on a pair of Atomic boots for Intermediate to Advanced skiers and I have been happy ever since. Although I’m still on my rental skis I already have so much more control just from having the right boot. Phil got us in and out of there in record time wasting none of our day on the mountain and was energetic and fun throughout the transaction. The next day my brother ran into the same problem with his boots and was taken in for a fitting as well. His «mancles» didn’t allow for quite as fast of a fitting as I had but once again these guys were fast, friendly, on the money and thorough all at once! 3 pairs of boots in one family in just a few weeks time I think speaks for itself. These guys really know their buisness!