Goodyear Auto Service Center

I’ve been coming to this Goodyear for a few years now since it’s convenient to my house. After my most recent visit, I think I need to find a new car/​tire maintenance shop.
Back story: each winter for the past 2 – 3 years, I struggle to keep my tires inflated. The cold sets in, and the air sneaks out. I’ll take it in to Goodyear, and they’ve been good at just inflating the tires for free as they don’t find any issues with them. During one visit last year, they did find some issues and patched my tire, which took care of my air issues last winter.
Last week, I arrived at work to find another tire flat. It wound up being the same tire that had been patched last year. I decided at this point to just get two new tires so I wouldn’t have to worry about losing air anymore.
Over $ 300 later, imagine my surprise when this weekend, one of my BRAND NEW tires was nearly flat. At this point, something has to be wrong with the wheel, right?
I brought it into Goodyear and after they checked it out and started inputting information into their system, I asked what the issue was. They mentioned that the valve stem was old, so they replaced it. Why didn’t they look at that when they replaced the tires? Isn’t that something that’s typically done at that point?
After this experience, I don’t feel confident that this Goodyear is committed to providing quality work, so I’ll start looking elsewhere.

I’ve been bringing my cars here for years. These guys will not only do their best to get your car taken care of as quick as they can but they never fail to shoot me straight. Twice in the years since I have been coming here circumstances have landed me somewhere else with my car where I was told I needed certain work done and I said okay well I will take the car to my guys and see and they have come back and said actually no Sabrina you just need this and this not several of these things. The location is pretty convenient for me personally, but even if it wasn’t it’s unlikely I would take a car to anyone else in town ever again.

2 at best. Only because a temp tech there was pleasant and was the only one to follow through. I’ve been back 4 times in 3 days and have had issues each time. Took it in because after charging the battery, several electronic issues didn’t work.
1. I told them the issues and instead of focusing on the electric portion, they focused on the individual issues.
2. I have an older car which only has key entry on the front doors. They called me to ask me how to unlock the back doors. (I don’t know maybe unlock the front and reach around to pop the lock?
3. Picked it up after having it sit all day to receive new battery terminals, drove out of the lot and it died just down the street.
4. took it back and was told the alternator (which was working fine the day before) suddenly isn’t holding a charge and I’d need a new one.
5. Had an appointment at 8 with a guarantee of a noon pickup. When I called at 11 they told me it was ready. I came up and they said it would be another 5 – 10 minutes. After sitting for 40 minutes in the lobby, he comes out to tell me that it’s lost the run memory and won’t even start! What the hell have they done to my car? I do not pay a supposed professional to tell me «I don’t know» and continually damage my car further. I will not be coming back.

If you need ANYTHING fixed on your car that this place does… my advice to you is GO SOMEWHERE ELSE. I am not sure what has happened to this place as it used to be decent but I recently had 2 of my daughter’s cars serviced here in regard to tires, brakes and alignment and so far have had to go back twice with one car and three times with the other. And with EACH one they tried to again sell me services they had already done on the cars! Sketchy at best, go elsewhere.

Ok let’s face it, changing your oil is sort of a pain in the butt no matter where you have it done. However, this is 1-​hour of your life every couple of months, so you might as well find a place where the experience isn’t MISERABLE. I think I’ve found that place here.
First and most importantly, it’s cheap. Granted I got a coupon in the mail, so my oil change was only $ 24 + change, BUT that coupon was expired and they noticed, but didn’t care. Which is awesome.
Secondly yet still very importantly– THEY TAKE RESERVATIONS! That’s right, call ‘em up, ask when they have availability and boom, one hour later from your appointment you’re on your way. Very efficient.
Thirdly, they are super nice, friendly, and they don’t try to trump up charges as if they are surprised your car even made it in one piece. I hate when mechanics do that, and here they don’t. I didn’t get one «you really need to change your transmission fluid for $ 150,» or «your stigmomentor-​blah-​blah is cracked which will lead you to getting stranded in a week and it costs a $G» or whatever.
The only reason I don’t give this place a 5-​star is because the waiting room chairs weren’t La-​Z-​boys, and their coffee sucks, but hey that’s a very minimal complaint for a mechanic.