Walgreens

Lately I have not been pleased with the long waits for the Pharmacy. Today I wanted to get a prescription filled early due to a pending vacation. The Pharmacist made several calls to my insurance company and after him being insistent that they allow this request. He secured permission to fill my prescription. Thanks Walgreens.

The pharmacists try their best, but management did something earlier this year to make this pharmacy completely dysfunctional. It’s the worst I’ve ever experienced and seems to be getting worse each passing month, even though this problem must surely be visible all the way up to corporate. It seems to be a store-​wide issue, but most visible in the pharmacy.

I would like to start off by saying that I have never written a negative review… Cliché, I know. I have visited this pharmacy several times (15+), usually after work between 3 – 5 pm. They are always, and I mean ALWAYS understaffed. If you come during this time (the only time frame I can attest to), expect to wait in line 30 minutes to drop off your script, and another 2 hours before it is ready. If the technicians or the tell you 30 minutes, don’t believe them. If the TV tells you just 45 minutes more minutes and your script will be ready, don’t trust it. They will will until that time runs out and add another 45 (has happened twice). After writing this, I feel like an idiot standing in line once again. Shit.
Employees seem to work hard and are polite… Just poor management. This review pertains strictly to the pharmacy dept.
Update: I ended up deciding to leave to go grab dinner and returned well over 2 hours later after being told my script would be ready in less than 40 minutes. Waited in line again, and still wasn’t filled. Was told to wait 25 more minutes. Waited the 25. Again, not done. Told to wait another 15. Left the store again and picked up the goods in the morning.
Joke is on me.

This Wallgreens is the Nordys of all Wallgreens. I always bring people here to show off their cosmetics section. It’s a delight when my friends come face to face with a different lookin Wallgreens. It makes me happy!
Don’t you love natural products? This one has quite a few. Big aisle. Lit up well. The special cosmetics section takes up the first price here. They even have it’s very own cash register and most of the time an assigned staff.
So if you’re in town drop by and entertain yourself. This is a very cool Walgreens!

I don’t know what changed in the last 3 to 4 months but the pharmacy is terrible. No matter the time I stop in (10am, 2pm, or even 9pm) it ALWAYS has a super long line to pick up. I wait over 30 minutes in line just to have them tell me they can’t locate a prescription that is ready.
They have turned into a disorganized bunch who is rude when you do finally make it up to the counter. This has happened to me 10 times in the last 3 months. Yikes, right!!!
I think it’s time for a change. I hope they can fix their customer service issues, but I just don’t have the time to waste anymore at «the corner of happy and healthy. »