Banucci Team – Bay Area Home Sales

Nicki was absolutely amazing to work with! Through the entire process of selling our house in Los Gatos, she was professional, thoughtful and incredibly knowledgeable of the market. She has a great team that worked non stop to get our house ready for sale! Throughout the entire process, they demonstrated time and again that they care about their clients, which unfortunately is not the case with many other agents out there these days. Nicki is a passionate, honest and communicates well– which is so much more important than I ever could have imagined. I really appreciated all her advice to get our house ready for sale, which ultimately net us more money than I expected. Then she helped us buy our next house in Saratoga and made it as stress-​free as one could do, considering the fact that moving is always stressful. She always made us feel as though we had a trusted friend; not someone that was trying to rush us so she could be finished with us. She brought in companies for packing and moving, contractors for quotes and repairs, and even arranged little things we would never have expected (helping with kids, food delivery, cleaning, etc). She really goes above and beyond and made us feel as though we were her only clients, when we I know she has many! You will be in the BEST hands with Nicki and her team. I highly recommend working with her for buying or selling your next home!

Nicki Banucci epitomizes how realtors should be.
Nicki patiently helped my wife and I get our new home. There were multiple offers and the listing agent chose our offer because he said that Nicki’s presentation to him was the most professional he had ever experienced.
My wife and I met Nicki when we were first looking for a house. We stopped by an open house that she happened to be showing. Her genuine curiosity about our needs and her positive energy made it easy for us to decide that she was the realtor for us!
Nicki is PERSEVERANT in providing exceptional customer service. She is KNOWLEDGEABLE about the real estate industry and trends. She is PROFESSIONAL and THOUGHTFUL in how she conducts her business. She works hard for you with utmost INTEGRITY.
I’ve worked with many realtors over the years before meeting Nicki. I can honestly say that she is THE BEST OF THE BEST!

My wife found out about Nicki and Dolores and their team through Unilocal.And we had a great experience working with them to buy our first house.
Both were very prompt in replying to our questions and working towards sealing the deal. They helped us understand what all to be aware of while buying a house and in familiarizing us with the house.
And to top that, both of them have been helpful even now when we have moved into our house.
Nicki/​Dolores, we appreciate your professionalism, integrity, helpfulness and cheerful personalities…
Thank you both and thanks to your team!
Keep it up.

Great work! Fast, easy, knowledgeable and professional is what I wanted and Nicki (and team) came through. She’s quick to the point and doesn’t cut corners in order to make a profit. I’d recommend her to anyone who wants to sell their home (especially quickly) as she wastes no time and understands timelines. Awesome job Nicki! Another satisfied couple :).

Nicki and her team are amazing, and I wholeheartedly recommend them to anyone looking to buy a home. Her no nonsense approach enabled us to find and close on our ideal house in a very competitive housing market! A true professional! Our real estate agent for life!

We found Nicki off of Unilocal and scheduled initial interviews with her and several other agents familiar with Willow Glen. It’s obviously an extremely competitive market and we knew we needed a well versed, highly motivated and knowledgeable realtor to have a shot at a home in the area.
It was obvious almost immediately upon meeting Nicki that she was the right person for the job. Nicki was well organized, very familiar with the area we were interested in and exuberated a humble confidence which was contagious. Nicki took a great deal of time to understand our needs as a family, what we wanted in a home and was very forthcoming as to what we should expect as first time home buyers in the area. In addition to all of these great qualities she was also very candid and outlined exactly what we would need to do in order to be competitive in the market. Coming from out of state and not as familiar with the area this was a key factor in helping us prepare for the journey ahead.
Throughout our search for a home Nicki was proactive, thoughtful, and easily accessible. She shared all the necessary insights as we continued our search and when we did find the home we wanted Nicki went above and beyond to do everything in her power to help us get the home of our dreams. I was so impressed with her continued attention to detail as we went through the offer process all the way to closing on the home. At no point along the way did Nicki do anything but go above and beyond to ensure every matter was attended to.
I’m thankful not only for all Nicki did for us as a realtor, but happy to call her a family friend. She still checks in on us from time to time and we feel very fortunate to have her in our lives. I would recommend Nicki and her team without hesitation and will be using her again in the future when the time comes.

We needed an Agent quickly as we had just seen a house we wanted to buy and we were not prepared at all. I called Nicki, and straight away she set up a time to meet and went to view the house we were interested in. While we did not end up putting an offer on that particular house, Nicki found us a beautiful house in less that 2 weeks. Once we viewed it and decided it was for us, Nicki set out to secure it for us. She was nothing short of brilliant. She explained all the steps involved, walked us through everything and was always available to answer any questions we had. I can’t say enough good things about her. After 3 weeks of meeting Nicki we bought our house! And most importantly Nicki made it easy and we love our new place. I would recommend Nicki to anyone looking to buy a house. If we are looking to sell or buy again in the future we will definitely contact her.

From my perspective, Nicki is everything one wants and needs in a realtor — experienced, intelligent, insightful, strategic, a people person, patient, positive, encouraging, an excellent project manager, a team player, level-​headed, a great communicator, of high integrity, and much more.
After my mother passed away, Nicki managed the remodel of my mother’s condo and then sold it. It was a stressful time for me and I live out-​of-​state, so it was important to me to have someone who could manage everything, and who I could work well with. I interviewed at least six highly-​rated agents, and I knew in our initial meeting that Nicki was the best for me.
Nicki and her assistant Stefani put together an aggressive schedule, pulled in all the contractors and inspectors, shopped for everything from towel racks to lightbulbs to flooring, and got everything done in just a month, keeping me in the loop each step of the way and getting me involved where appropriate. Nicki not only hired a professional stager & designer who did a fantastic job with the staging, but she had her come out before the remodel to get her perspective on paint colors, flooring, what work to do, etc. Needless to say, the place looked fantastic after the remodel, staging, and professional photography — so much so that I briefly considered taking it off the market and moving in myself! (I didn’t quite know how I would break that to Nicki!)
In the hot market, her strategy was to put the condo on the market on a Tuesday and take offers the following Tuesday. It was priced perfectly, generating 9 offers, all for at least 25k over asking, and we ended up selling it for way more than I thought we could. Because Nicki had the experience and insight to get all the inspections done up front and to fix the most troublesome items, there was no property contingency to deal with, and no surprises for the buyers to worry about.
I have another house to sell and possibly one to buy, so I’ll be looking for realtors in other cities. I hope I can find someone I’ll be happy with — Nicki has set the bar pretty high!

I am a Buyer’s Agent in Portland, OR and found Nicki to help my clients in Milpitas sell their home so they could relocate. Timing with this transaction was critical and all the pressure was on Nicki. She came through and met every commitment she made along the way. I would consider myself a tough customer being an agent as well, and will use Niki again and again.

I can’t say enough about Nicki. She is an amazing realtor. It took awhile for us to find that perfect home, but she was very patient with us and helped us every step of the way. I am so happy that we found her. Moving up north was scary and the market was even scarier, but thanks to Nicki we finally have our perfect family home! I will definitely refer her to anyone looking to buy or sell their home with no hesitation.

We had purchased a home out of the area, so we needed to get our Milpitas house on the market and sold quickly. I contacted Nicki on a Sunday, by 5PM that evening she was in our kitchen with a competitive market analysis and the answers to all of our questions.
Nicki coordinated all the people involved in the sale — title company, painters, stagers, inspectors… we had our first offer within hours of listing, and we had a number of offers that weekend. We sold for $ 85K over our asking price on a no-​contingency offer, which was perfect for our situation.
We highly recommend Nicki for her professionalism, efficiency, responsiveness and ethics.

My parents were looking to sell their home of 25 years in San Jose. The little bump in the road was — they were living out of state and were not able to spend the required time in CA to get their house in shape to sell. My husband and I offered to help them get the process started — however, we are not home owners and were at a loss of knowing where to turn and how to start.
Nicki described the next steps we would need to take in an easy and professional manner. The house was in quite a state — no upgrades in over 25 years, features and rooms that needed major help, and not to mention a house full of furniture and my parents personal belongings. She met with us to walk through the house and provided suggestions on the important items to focus on upgrading vs. not so important.
One of the most helpful aspects for our particular situation was Nicki’s willingness to coordinate the estimates by the various contractors. She provided detailed feedback to my parents via email and phone calls the same day to help them make the best decision on how to proceed forward, with my husband and I following up on items locally. The house ended up selling quickly and for quite a bit more than asking.
As others have mentioned, Nicki makes you feel like you are truly her only client. Nicki seems to have boundless amounts of energy, is very thoughtful and detailed when it comes to your particular situation, and knows the housing market inside and out. Nicki and her staff are truly amazing! We hope to work with Nicki again in the near future when my husband and I are ready to purchase our 1^st home. We know there is no one better!

Nicki first represented me as a seller, and now as a buyer, and if I could give her a 100 star rating, I would.
Not only does she bring a wealth of knowledge and experience, she delivers it with a warm, caring, patient, classy and professional grace. She listened to understand all my needs, asked questions about things I never considered, and anticipated problems before they arose. And to top it off, she’s as tough as nails and will absolutely fight for you as she did for me.
Nicki treated me as a partner and not as a transaction, and I could not ask for a better agent!

If you are looking for a great realtor then look no further! Nicki and her team are top notch and walk you through selling your home the entire way. We had trouble finding a realtor who even understood the loans we had on our current home. We interviewed multiple realtors but chose Nicki to sell our house because of her professionalism, knowledge and experience. We were able to sell our house for much more than we could have imagined because of Nicki and her team.

My husband and I were ready for our 2^nd ‘forever’ home since we were outgrowing our perfect townhouse with 2 growing boys and a dog. My colleague had bought a house a few years ago and recommended Nicki so I sent her an email and she responded quickly to schedule a call with me and my husband. My first impression of Nicki was that she was extremely out-​going and easy to talk to (besides her knowledge of selling/​buying, etc) so that pretty much confirmed it for us! We weren’t sure when we wanted to sell but Nicki came to our place like a whirlwind and told us what looked good, what needed to be updated and what next steps we should consider. That experience of Nicki guiding us through the process made us able to sell our house for much more than we imagined!
Our next big hurdle was to find a home to buy quickly so after going to some open houses, Nicki came with me to the homes that we were interested in after the open houses and pointed out things (good and bad) I wouldn’t even have looked at or considered! Nicki was great at establishing relationships with the listing agents on the homes we were considering and that’s how we were able to secure our offer against multiple offers and finally get our house! Nicki and her team were great and we just trusted her to do her thing — which made it a lot less stressful for us! Thank you Nicki!

Nicki invented «the extra mile». Walking into her office for our very first meeting, my fiancé and I were very green to all things real estate. Nicki has taken every opportunity to help us feel completely comfortable with the entire process — from shopping, to writing several offers, and finally navigating our way through an uncharacteristically complicated adventure in escrow. Nicki is incredibly knowledgeable and connected; she makes great referrals and reached out to her network on our behalf on several occasions. Nicki is charming, professional, concise and tenacious — near the end of our home-​buying process she went so far as to show up at the office of our unresponsive sellers every day until she got answers from them. I don’t know how she does it, but she made us feel like we were her only client (which I know we’re not); she was always reachable and responsive when we had questions or concerns (even when they were ridiculous). She has become more than just our realtor, we truly consider her a great friend. There isn’t a shade of doubt in our mind that we will use Nicki again in the future and suggest you do the same.

Nicki and Dolores are a great team and very easy to work with whether your buying or selling. They gave us the best customer service, were attentive to our needs, stayed on top of things, kept us in the loop, very knowledgeable and professional, and had our best interest. They’re not just gonna sell you a house but they’re gonna help you find your forever home which we did! They work closely with the lender and everybody who’s involve to make the process as smooth as possible and stress free. I couldn’t say enough great things about them! To sum it up, they’re the BEST! Thank you so much for everything! We couldn’t have done it without you!

Nicki Banucci was recommended to me by a well-​respected co-​worker, so I gave her a call. She explained to me her strategy of selling a home and provided a more complete analysis of what I could expect to pay and receive than any other realtor provided (out of 5 realtors). What finally decided things for me was that I could see on line that many, many of her clients were happy with her work and still big fans of hers by the time their transactions were OVER. (EVERYBODY’S a superstar in the beginning, but the trick is to remain so by the end of the transaction. Nicki did.)
Nicki and I got busy, and collaborated to find the right mix of cost containment vs. highlighting the home’s best features. She had great contacts for staging and update work, and was fully supportive whether I hired one of her resources or did some of it myself to save some money.
Once the house was ready, Nicki prepared beautiful, professional flyers; she personally advertised within our own complex and in surrounding neighborhoods and got full exposure by effective internet advertising, including a filmed, talking walkthrough of the home. Nicki priced the home strategically, in order to drive in multiple offers, so we had options and were able to make the best choice.
Nicki and I were in constant communication throughout this transaction. She was there to oversee the work of vendors when necessary, swept and tweaked things in the house and garden herself on occasion, made sure during the open house that cookie crumbs and drinks didn’t get scattered everywhere and reported how the home was being received after each of the 2 open house days. She had as much energy as I did about making this a successful sale with a minimum of stress.
And, phew — -after a lot of work to get it all to fall into place… there’s no better ending than success! The home sold within a week for $ 40,000 over our asking price, to homeowners who will love the community here, so a real win for all. I couldn’t have asked for a better result and a more pleasant process than the great energy and synergy that I found working with Nicki. I wholeheartedly recommend her.

Nicki is as good as it gets when it comes to finding a «real» Real Estate Pro.
If you want beginning to end customer service and a great staff, stop looking around!
She knows the San Jose market better than anyone.
Dean

The year was 2004 … do you remember there was once upon a time where money was flowing and home prices were skyrocketing? «Yeah» — I told myself … «looks like a great time to buy a house.» So Nicki comes into the picture, and somehow puts all my fears at ease … (keep in mind I’m a neurotic mess in my relaxed, sleeping state.)
So ~ we start looking. Remember what year it was? Yeah, this was during a time of bidding wars, backstabbing, and random crying babies, and feeling like I’m in a game show because we were racing to locations to throw in a bid before it sold out from underneath me.
Months go by … I’m exhausted. I would bid on a place and it would sell for 100K over the asking price. What the ??? I told Nicki I wanted to give up, and she would reassure me. «This wasn’t the house for you, and I want to make sure we stay within your budget. So hang in there, we can do this.» It is now 2005, and I was ready to throw in the towel. We come up with a new cover letter, with a cute picture of me looking quite angelic in there, I swear I think there was even a bunny in it to ramp up the cuteness.
Months later, I finally find the perfect condo, not too big, not too small, and at this time it was THE ONLY place that could fit my budget since the prices were creeping ever so high. We toss in my offer with my *angelic* photo, how cute and single I am, and that I was a first time buyer. At this point I was wondering if I was going to get a *date* out of that cover letter, or perhaps a job.
They accepted my bid. My move in date was April 2005, I felt like I won the lottery — but somehow I was paying for it. So now I wasn’t going to just settle on moving into some place acting like it’s a rental ~ so time to install air conditioning! Nicki referred Jim at Aire Serve (formally Heritage), and that man has been my rent-​a-​husband ever since. Here’s the link ~
So not only did Nicki walk me through the buying process, she has been my go-​to girl for just about everything! From chimney sweep to electrical, I’m still calling Nicki years later to steer me in the right direction.
Here I am in 2012, so happy with my condo, still bugging Nicki for referrals and advice, and all these years later she is still here for me. Go figure, who would’ve guessed?!