Rodeo Cleaners

Why it there not a zero star rating! This place is AWFUL!!! ZERO STARS FOR THIS PLACE! They left my blazer «toasted» with awful streaks. I went back and asked the owner, who is a Chinese older man, to reimburse me or to fix the blazer. Instead he said that is how is supposed to be. I argued saying this is not the first time I’ve taken this blazer to dry clean and this has never happened at other dry cleaners. He got mad and yelled at me saying that I don’t know about dry cleaning and that’s how it’s supposed to be. He saw that I would not leave so he grabbed the blazer and went back to «fix it». He only did the back and refused to fix the front. I told him your customer service is so bad, is it your motive to lose customers by screaming at them? His response, «I don’t care get out!» And he just left me there. DO NOT COME TO THIS DRY CLEANER! I DO NOT RECOMMEND IT! It’s expensive, awful customer service, awful work. There is no accountability from the owner.

Terrible customer service. Dropped something off and they said it’d be ready tuesday. When i went to get it, they said not ready until friday. Not apologetic. Just rude.

I wish I had read these reviews prior to going to this establishment. The guy is really rude! I was in a hurry and needed a zipper replaced in my favorite skirt. The guy, Billy Chow who says he’s the manager/​owner, wrote new zipper $ 12 on the receipt; however, when I got home the zipper was not replaced it was just fixed. The shirt was not dry cleaned. I thought I could just go back over to the shop and get a refund or reduced rate since the zipper was fixed just not replaced. Billy insisted the zipper was new and would not refund me my money for the dry cleaning or the zipper. I was shocked at his demeanor, he even walk away while I was speaking to him and would not give me his name so I am not sure Billy Chow is really his name. I will never go back there I will alway fight the traffic on La Cienega and go to Mina which is where I took my favorite skirt after it had been neglected at Rodeo Cleaners.

If there is a half star, I’d not even give it to this store.
The guy is so rude. I brought my pants to alter them, when I went home and tried my pants on. I relized that he did not do what I asked. When I brought my panta back, he asked to pay more! And refused to fix them without paying more!!! On the top of the that, he was yalling at me!!! Super rude and bad service.

been taking the random item there for years despite the higher prices because its a short walk. I’ve known they charge a lot and do poor work, but put up with it for convenience.
but just picked up some patched trousers – about a $ 3 job that he charged me $ 10 to do. But he did a terrible job at that. when I showed him he didn’t even cover the damaged area he told me it would be $ 5 more! come on, you’re wasting my time and money and not doing anything useful.

i am very upset!!! shitty shit shit ass service! never in my life!!!
they damaged my favorite leather jacket when i show him, he actually says to my face that it is not damaged and he will not refund my money (at this point i’m not even asking him to pay to replace the jacket (saving that for small claims court)… after i insist he offers to refund half of the $ 30 i paid for the cleaning… i don’t know about you but to me that’s unacceptable… i refuse and ask him to write down the owners business information… and this mother fucker throws (literally) and fucking pen my way (he was not standing at the counter) and starts in like «i told you i told… i’m not writing nothing down» so i go to the assistant who is at the counter and ask him to write the business information… and all the sudden he doesn’t speak english and cannot write (i swear to god i’m not making this up) i couldn’t believe it!
and that’s when keeping it real goes wrong… see you in court bitch!!!

I am a restaurant manager in Palm Springs CA, and I just want to let you know that bad people have probably stole original notes/​receips from you guys and the have been scamming several restaurants in this area with the story that someone days before was here and a server spelled wine or something and they are expecting to be reimburse for the dry cleaners note $ 44.50 dlls. A female voice calls in advance to mention the story over the phone and usually an african-​american male goes into the restaurants to collect the money. Please check on your employees, I’m pretty sure they are doing this fraud to many restaurants in different areas.

Solid dry cleaners. Friendly, fast, and good. What else do you need?

A family run business that has pretty good prices. Also, the alterations are great and they don’t charge you for minor things like buttons. The clothes also don’t have that detergent/​chemical odor when you get your clothes back. Overall, I’d say it’s a pretty good cleaners.

Solid, neighborhood cleaner, husband and wife run it. I think they use Pico Cleaners, so the clothes don’t come back smelling like chemicals. Prices are about average. But if you get the husband to write your ticket, it’s cheaper!
Also, the woman there does great alterations.