Pizza Hut

Have not ordered from PH in ages. Tonight reminds us why. Thin crust tastes like cardboard, pizza is cold, hardly any cheese, slim toppings, and a $ 3.50 delivery charge that does not go to the driver — where does it go? — We always tip, and well, but if you’re gonna charge a delivery fee, it should be explainable.

Many of you might contradict what I have to say due to the nature of our modern society. I respect that everyone is very considerate of others and their circumstances, but I have to say that this pizza Hut has given me the worst delivery experience in a pizza restaurant. In the last 4 orders I have made with this place, they have arrived at my house 2 HOURS LATE every single time! I repeat! 2 HOURS! sure, they have limited drivers avaliable, but I would appreciate it if they took the time to assure the customer if they weren’t going to meet their time. I’ve been starving for over an hour because I made myself think of the different possibilities on why they took so long. «Maybe they didn’t read my order right?’ «Maybe my transaction wasn’t completed?». However after the 4^th time this has happened to me, I can finally say that this place is not reliable when it comes to delivery. You wanna know else? I live 12 minutes away from this place. I have tons of things to do and I’m not going to starve myself for this pizza Hut ever again!

Never ordering from this piece of shit again. My delivery arrived 25 minutes late and the driver really argued and gave me attitude about me having called in for ranch. And all they could tell me at the store was sorry as if that were gonna make anything better. Not to mention my pizza being cold. Please don’t order from here.

they got my customized order down pack!

This is my go to fast food! Has been for the past 11 years. Who can say No to cold leftover pizza early in the morning with coffee? Only the true pizza lovers will understand. I don’t do the Mc Donald or Taco Bell scene. Just guilty of loving pizza!
The service here is always helpful, and friendly. Ask them about their deals and they will guide you through the ordering process. It’s always fun, when a young person picks up, and you call them by their name. They get all excited, wondering if they know you from school.
(Scene): My sister-​in-​laws bridal shower, mini and private. Theme was Pjs & Pearls. So pizza fit in real well. I sat around 3 other gals while calling pizza hut.
Pizza Guy: HI this is Tom! How can I help you today?
Me: Hiiiiiii TOm! (giggles in background) How are youuuuu? Yes yes, may I order a thin crust with pineapple and jalapenos?
Tom: That one is Good!
Me: Yes it is!
Tom: Any chance you go to John Marshall?
Me: Do I go to John MArshall? (more giggles in background) No Honey, I don’t.
Tom: You sound like someone I know.
Me: haha! (*score*)… Can I also get a regular crust with tomato, onion, and olives please!
Tom: Sure your total will be $ 30ish.
Cause along came the breadsticks, and quepapas: potato/​jalapeño/​cheese goodness that taste so good. Ask them to make them extra crunchy! Yes yes, and that 2 liter Pepsi. Oh Sexy Soda. Bad 4 me.
Pizza is reasonable!
Parking is a pain in the bun! Shared with Trader Joes.
Pick up or Delivery!
You also have to option of calling and telling them: «Give me exactly what I ordered last time!»
Enjoy!

I am a complete food snob and i know great food but if something is good even if its fast food I’ll admit it. The original hot chicken wings r crispy and amazing ! I order them with the hot sauce on the side. The hot sauce is actually pretty hot ! I’m shocked admitting that i love pizza hut, i don’t have any interest in eating the pizza, I’ll just stick with the amazing wings. Isreal was very friendly too.

This is the WORST pizza place in all of Silver Lake ! I USED TO order from here at least once a week for the past few years. Tonight I ordered the SAME thing I always order, they charged me $ 14.08 MORE than usual ! The obnoxious guy that «helped» me would NOT honor a CURRENT coupon ! This is the LAST cent they will get from me. Once I got there I showed him the coupon, he then told me it was EXPIRED ! I told him I JUST printed it from THEIR web site ! He still gave me a snotty look and said «no, you can’t use that coupon» There are TONS of pizza places, AVOID this one at all costs ! TRUST ME !

The worst. The customer service stinks. And the place just looks gross. This place needs to be shut down.

I just picked up some wings and the food was terrible. I threw them in the trash.
The wings were not cooked, you can see the freezer burn on the wings… They just slapped some souce on top.
Gross! Never again!

As far as Pizza Huts go, this is good. The guys in there are nice enough to prompt me to give this review, so that’s something!

Does not put the customer first. Poor quality, poor service.

Ok, before I get bagged on for my Pizza Hut habit, well, I like it, what can I say? But I will never order from this location again.
I ordered a medium pizza with wings and 2 sides of Ranch Dressing.
20 minutes go by.
30 minutes go by.
45 minutes go by.
At the hour mark I call them up and they tell me my pizza has already been delivered. Um, Okay, I had a beer while I waited but I would’ve remembered if a pizza had arrived. So, I POLITELY tell them «Uh, well, its not here so…»
The guy on the phone:“Wait, there’s a box over here.(rustle rustle) oh maybe this is your order. Sorry. We’ll send it right over.“
Me: «No, could you make a fresh order, I mean, that’s about 45 minutes old now.»
Guy: «Okay. We’ll send it out»
Me: «Okay, but fresh right? (Then I repeat entire order)
15 minutes later a surly delivery guy arrives with my order. I tipped him.
Yes, of course, it was old and cold. Plus, no Ranch dressing and some honey Cajun sauce instead.
I call back up an realize the guy on the phone was the delivery guy/​owner. I ask for a refund and a fresh pizza.
Owner: No, we only do that in special circumstances.
Me: So I can’t get a refund and you’re not sending out a fresh pizza?
Owner: We’ll send over some Ranch in awhile.
40 minutes later someone shows up with one packet of Ranch Dressing.
He sucks and I’ll never order from this place again.
And Now he is negatively UnilocalED!!! Grrrrrr.